"I was able to find the exact model number of a discontinued hard drive. I purchased the drive at a very good price and recieved it in a few days. I was able to use the controller card on the drive to replace one that had gone bad and recover my data off of the bad drive!"
"Efficient communication once they found the product I ordered was out of stock."
"I love this place. I've had no trouble with them at all. The items that i've order always comes quickly and in nice secure packaging. =)"
"I ordered a wireless keyboard from this site. It's over a week and a half later and it still hasn't shipped. I wrote the company an e-mail asking about this a few days ago and have recieved no response. Additionally, no one ever seems to pick up the phone."
"Shipping is sooooooooooooo slow. I ordered on 2/25, and now on 3/1 it still has not shipped yet."
"I ordered a refurbished 21 inch monitor (Sun GDM5010) from etech4sale. When it arrived, it was secured with plenty of peanuts, and seemed to arrive safely. But when I powered on the monitor for the first time, I noticed a horizontal line in the middle of the monitor that made everything on the monitor blurry when it was within half a centimeter of this line. I tried different resolutions and refresh rates to no avail. The line looks like a result of a flaw where they merged the glass of the monitor together. I used etech4sale's online RMA process (the only way to get a RMA from them) and reported a lengthy detail of this problem and requested an RMA so I could get a replacement monitor. A week went by without any response. I sent another RMA process, and they ignored that one too. I sent them a final RMA request last week, and gave them one last week to answer, but they didn't. Stay away from their refurbished products, since they obviously don't test them and ignore RMA requests when it comes to dealing with refurbished products."
"I have not been very satisfied with my ordering experiance with etech4sale. My main problems are:
1) web site listed product as in stock, called them to verify they said over the phone it was in stock... turns out it was not, and I had to bargain for something that would work on the short term and be quite a hassle over time.
2) spent $25 to have my order expidited... made my order on Monday morning (yes a holiday but they where open) did not ship till 5pm Wednesday, what was the $25 dollors for? That nearly 3 days... If no ordering was shipping for the holiday but they were open a LOT could have been processed.
AFTER the stock problem arose they did do thier best to make something right out of it but the jury is still out as to whether the stay true to the agreement. If asked right now would I puchase through them again I would say absolutly no... but if things go MUCH better from here I may if desperate in the future.
My advice to them as a business, as they do seem like nice people is... The world of computers is a fast and furious one, one where customers tend to need what they need right away. If you don't have a product don't indicate that you do... don't even imply hope for the sake of the sale, it just makes customers unhappy... especialy when thier livelyhoods depend on thier computers.
Oh, and if you going to offer expidited service...really mean it... 3 days is a little slow for an extra charge... most company would have handled the order the same day."
"status says Avail. Ck after 3 days from order whats up with that???"
"After an initial mix up, eTech4sale.com made sure that the order was rectified and addressed all my requests to myu satisfaction. Although you never expect an order to go wrong, when it does, it is good to have the customer service that eTech4sale.com offers."
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"Ordered a P4 2.8c CPU. Their store showed 11 in stock. I recevied a phone call from etech4sale advising me that the CPU was out of stock but that they could sell me a different processor for more money. I declined, and they canceled the order. I just checked the etech4sale website again and they still show 11 of the "out of stock" CPU's available."
"Hi, Your deal is not bad as following this!
(I used paypal on 1/07/2005,and you recived it on 01/10. about this 3days, I dont know .)
01/05/2005 - 01/06/2005 In process
01/06/2005 - 01/10/2005 Wait for payment
01/10/2005 - NOW CC Charged
But, In spite of ,Fedex has shipped at 01/10/2005
to MOUNTAIN VIEW (CA),Delivery is not done yet!!
Why do you know about this(is this normal case?)"
"The delivery was timely and the price was moderately low. I would definitly consider buying from them again."
"My experience with eTech4sale was trouble free. The items are fantastic. Delivery was timely. I would do business with them again."
"Very happy, product as listed, good price, quick ship. I like that the shipping is trackable even if it's ground. I like having the Paypal option too. All in all very happy and I'll shop here again."