"I received a defective external harddrive. The shipping was somewhat prompt. The customer service however was quite good. I received a replacement harddrive 3-4 days after I called about the problem.

Excellent prices and excellent service. I highly recommend this company."

"Very pleased with product and service both before and after the sale."

"Logitech MX700 listed as new & in stock at great price. Called & confirmed. Then received different MX900 refurbished without box or batteries (but wrapped/shipped very well). No one ever asked if I wanted this sub & it doesn't even appear on their website. Two call reply times not honored. MX900 refurb did work perfectly & retail MSRP (new) is $30 more, so I didn't mind model change or refurbished but I wanted the expensive NIMH 2 AA batteries that are part of the product. Service Manager finally called back & fast Fedexed the batteries.

Logitech boxes include quality batteries. Etech4sale website sells Sony (also quality), but what they sent me is Lenmar (a junk brand that needs recharge 4 times as often). I'm 'happy' they finally called & expedited shipping, but overall my feelings are mixed based on above. They couldn't explain how/why I received the wrong mouse. They still showed MX700 in stock, but then couldn't locate it.

Overall I'd say they're an honest company with some great prices (saw some strange high prices on some of their website items, so a 'mixed bag' & you need as always to shop wisely) & their employees are very pleasant to talk to when not "in a meeting". They do need to improve their overall system. I see other buyer feedback here where wrong item was also shipped. They need to email/call for okay before shipping a substitution (& not shipping without knowing what they shipped).

I wouldn't mind ordering another refurbished MX900 from their site if it actually showed there & if the right quality batteries were included, but I don't know how I'd know :-)

I'll also add I called Logitech to be sure it wasn't counterfit. Logitech doesn't actually refurbish. They test returns that 'newbs' couldn't learn to use or were returned with any excuse to a store. If it works they cross out serial # sell in cheap bulk to a few vendors (WITH the batteries). If it doesn't work, they trash it. So a Logitech refurbished is 99% going to be okay. "

"Where is my order? I paid you immediately! And No Merchandise Or contact from you as to where it is? If this is how you treat your customers.........This is my last deal with you! Come on........You Must Be Able To Do Better, or should stop advertising!"

"The products performed exactly as specified in the ads and, were 100% functional right out of the box. No returns or other hassles have been part of the transaction."

"I ordered a Maxtor maxline plus II hard drive on 2-3 Was received in a timely manner but made a loud clicking grinding noise upon install. sent rma request 3 times but no reply. rma drive through manufacurer. "

"Second shopping effort with eTech4Sale. Both times dealer was responsive and accurate. Good prices and VERY EXCELLENT customer support.

Have recommended store to other professionals. I will use them in the future.

fa"

"The prices here seem fair, but when i ordered a product it said that there were some left, but now its been almost a month and they say that the product is still out of stock."

"Great prices and the shipping great too. I will do business again."

"Excellent service and follow up. Items came in mail today. Excellent packing!"

"Good prices and good product. When exact model wasn't available called and confirmed that a similar model may be substituted. If you make sure to use your business hour phone number they get ahold of you relatively quickly (not same day, but nearly). Would buy from again."

"My recent purchase with ETECH was a breeze. The online ordering process was fast. I received my merchandise when promised. Everything went as planned with no glitches. Thanks for the great service. "

"Great price, fast delivery, friendly salesperson, correct product received, only problem was error on shipping label (they put name of bill-to person rather than ship-to person)."

"My purchase experience was absolutely great, I placed my order on the website. The description and instructions are very clear. I was able to find exactly what I needed for a great price. I received the product in the mail very quickly, and did not have any quality-related issues with it yet. "

"Original parts were defective, but was resolved after some confusion."