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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2005-11-17

"The website was easy to use and etronics shipped promptly. Overall a great job."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being easy to reach
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Being trustworthy
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Overall customer service
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Customer service making decisions on their own
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5/5

2005-11-17

"I have not received my order yet, but the service has been a great. My itenm was shipped immediatly, and of all the places i compared price and service to on the internet Etonics was about the best. They should be rated 5 star rather than 4."

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Overall quality of the company
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Is consumer focused
Is trustworthy

4/5

2005-11-17

"Although my purchases are normally business related, thei particular purchase was for my home office. I found the products easily, and was very happy that I was able to use AMEX reward points to pay for my purchase. The decision to team with AMEX was vital in leading me to your site, I hope to shop there more in the future."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Overall customer service
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2005-11-16

"Item was priced lowest on the net. Item shipped
same day. Store site was easy to navigate and find wanted item. I would deal with this store again. Did not receive item ordered on day was to be delivered. Went to DHL tracking and it said unable to deliver and I was home all day Friday. Called 800 number and gave detailed directions and was told would not be delivered until
Monday. Received delivery and was told by driver that he tried to deliver next door. DHL drivers need to use the phone numbers required on online orders to verify and find right address.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-11-11

"Ordered item on Monday Afternoon. It arrived by Tuesday 1:14PM. Less than 24 hrs after ordering. Only hitch was that DSL said no one was Home. They went to the wrong Address and I had to contact DSL to come to the correct one. Excellent Service. Item was as described and the additional warranty for 5 years was equal to the cost of 1 year at other Sellers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2005-11-11

"It was easy to find the camera battery I needed at Etronics through a search engine. The check-out process was simple and secure. I recommend this merchant. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
5/5

2005-11-11

"Great store. I ordered both an Alpine CDA 9835 Head Unit from them as well as a Infinity Basslink powered sub. The Alpine HU went for $550 at Crutchfield at the time but I was able to get it at Etronics for $400. Also I was able to get the Basslink for $215 when Crutchfield was selling it for $300. I live in NJ so it took only 2 days for me to get my products on both occasions. I would do business with them again in a heartbeat. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being trustworthy
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-11-10

"I ordered this set of Anolon Titanium cookware two days ago. I received e-mail confirmation of my order right away. Within a couple hours I was able to see what stage in the process my order was in (it was already being packaged) and within 5 or so hours, my order shipped. I got a subsequent e-mail notifying me that the item had shipped. By the following morning, I was able to get tracking information from DHL, and was then able to follow the shipment periodically until its delivery this morning, less than 48 hours later. The item was packaged very well. The price for the set was extremely competetive. I had no reason to make use of their customer service since nothing went wrong in any way, so I cannot comment on that. However, my experience with them has placed them on my short list of online vendors that I will do business with. I would have to go through a few more orders with them before I'd recommend them, but if first impressions hold up, I would definitely do so, and wholeheartedly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
N/A
Web site being easy to use
Web site reliability
Speed of web site

5/5

2005-11-09

"My name is Fabio, and this was my second experience purchasing at Etronics directly from Brazil.
It was very easy, quickly and safe to purchase directly from Etronics website. The merchandise was always shipped at same day, and I receive all feedback of my order by e-mail.
Thanks Etronics and continue the very good work.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-11-09

"I never heard of etronics until a few days ago when searching for the best price on Pioneer SEDIR800C digital wireless headphones. I couldn't believe the $150 lower price tag at etronics. So I did a search on resellerratings and found favorable reviews. I promptly placed my order. The order was shipped when promised and arrrived when promised with excellent packaging. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

5/5

2005-11-09

"They were the best price and easy to use system. I would definetly use them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site reliability
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Web site being easy to use
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Speed of web site
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Verified
5/5

2005-11-08

"Ordering online was very convenient and absolutely
painless. The DVD changer arrived professionally
double packaged and in perfect condition. My only
potentially negative comment is that the delivery
service did not contact us before delivering, but
in this specific instance we happened to be home.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-11-05

"Good email confirmation of order and quick shipping"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-11-03

"I ordered a Yamaha receiver from Etronics and was pleased with their service. They sent a confirmation email with shipping info.Package was delivered on time."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-11-02

"We received our order in less than one week using standard delivery service. Thank you for the quick delivery. J.McElroy"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused