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Chance of future purchase:
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Return/Replacement policy:
0.00/5

5/5

2005-11-01

"If it's something electronic and it's something I need I always check Etronics, they always have it and have it for less. There are no other reputable stores with prices lower than Etronics. I suggest everyone keep Etronics bookmarked."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Overall web site
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Verified
1/5

2005-11-01

"placed an order on 10/17/2005 been waiting for 3 week emailed them notthing back.check status it was on processing sine first week.so i want to cancle my order /wep page said "you have notthing to cancle..."

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5/5

2005-11-01

"I've only had the best of luck when buying from Etronics. The items I have purchased have been superdeals. My speakers are bi-wired with cables that cost me less than $45. Anywhere else would cost $120. Their 4 1/2 star rating shows they are out to be square with the customers. Now about those damn packing peanuts......can't you use air bags or newspaper?
Always give Etronics a chance at the deal.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
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Being knowledgeable
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Resolving problems
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Being easy to reach
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Making decisions on their own
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Verified
5/5

2005-10-31

"this is the email i sent to Etronics after I received my order:

Dear Etronics Staff,

I work with our customers at my job and know usually when you hear from them something is wrong or there is a problem. So I have always tried to make a point of letting somebody know when they did something well.

I received my order today, 2 days before est. delivery, everything was there, packed well and ready for me to install.

Your price for both pair of speakers +shipping was cheaper than I could've gotten just the Pioneer speakers for locally.

You made it clear you were closed a couple of days last week and that my order would ship when you came back - it did.

I'm very happy I found you on the Web and will definitely shop with you again and will be recommending your company to my friends.

Thank you again,

Eric Swan
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
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Making decisions on their own
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Overall web site
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5/5

2005-10-29

"Wonderful service! Ordered a geat camera at an astonishingly low price at 9.30am Thursday, arrived at my front door 10.30am Friday, exactly what I wanted, when I wanted it, at a price I could afford. What more could I ask for!
Thank you Etronics - I'll be back!
Nigel Ings
"

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Verified
5/5

2005-10-27

"I ordered from Etonics a wireless receiver together with a pair of wireless mics to be used with a video camera to record chamber concerts. The manufacturer's webpage had either insufficient or erroneous info. Etronics took the pains to call the manufacturer to get the right items to ensure the system would work together, and substituted the correct order without adding charge (the correct items cost a little more). Attention to details like this is the hallmark of classy service, and Etronics has it. Above all, it is done automtically. Must be routine with them. If it were any other place, I would be spending time with customer service getting authorized returns and so forth, not to mention shipping time and expense."

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Verified
5/5

2005-10-27

"I searched around on different websites to find the best amplifier and for the best price. Etronics was the cheapest price for the amplifier that I needed for my new stereo. And it took exactly a week to ship to my house. I would definitely shop Etronics again when I'm looking for more electronics."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
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Making decisions on their own
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Being trustworthy
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Verified
5/5

2005-10-25

"Enjoyable online purchase. Quick easy checkout and shipment. Great online communication. Great prices. Great product."

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Verified
1/5

2005-10-25

"I recently placed an order for a PowerAcoustik PCNC4.0F Capacitor, on the 14th October. The item said it was in stock and it would ship in 1-2 days.
Being an international customer, the order went through Comerxia Inc. I paid using PayPal and funds deducted from my bank two days later.
It is now almost two weeks after ordering, and my order still says "Processing". So I decide to email Comerxia asking what is going on. No reply. I emailed again 5 days later. Again, no reply.
So I emailed Etronics customer service. And? Again, no reply.
So I went back to the Etronics website to check the item out, and now it says "Item is currently
unavailable".
Obvoisly this company has some explaining to do. To take my money, "sell" me the product that is obviously not in stock, and give me no correspondance at all is totally unacceptable.
I do not recommend this company, especially if you are an international customer.
I am still waiting for a reply.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
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Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-10-25

"I purchased a Denon stereo receiver at a great price and received prompt delivery. The stereo works fine and I have no complaints about the transaction. I would recommend Etronics to a prospective purchaser."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
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Overall web site
Speed of web site
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Verified
5/5

2005-10-25

"Great price; great service; great selection. So here are your 50 characters even if the previous is all I have to say, so eat these characters."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
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Making decisions on their own
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Verified
1/5

2005-10-23

"I would not recommend ordering from etronics.com. They simply conduct irresponsible business!
I put my order of two air cleaners in on 5th of September 2005. The products were listed as "IN STOCK".
Today on 23rd of November 2005 the order has not yet shipped, Master Card has already billed the money from me and I have received NO RESPONSE to my three queries from the etronics.com customer service!

This shop is just the worst online shopping experience I’ve ever had.
"

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5/5

2005-10-21

"Ordered my Infinity Basslink at 4:45 PM expecting delivery in about 2 days, but it arrived at my door only 19 hours later and was packed very securely."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
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Overall web site
Speed of web site
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Web site being easy to use

5/5

2005-10-21

"This was my first purchase from this company, and let me tell you the turn around time for my invoice and shipping was very quick. I am sure I will be happy with my product once received.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-10-19

"What a fantastic shopping experience. I found the DVR-VHS Combo that I was looking for at a considerable savings over retail and with a minimal shipping charge. Item arrived on 10/16/05, 2 days early. Exactly as advertized. I will definitely check Etronics when I'm looking for home electronics items in the future! AAA+++"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being trustworthy
N/A
Resolving problems
N/A
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Overall web site
Speed of web site
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