"Awesome! Not only was this item in stock, but it was $20 - $30 less than Crutchfield and BestBuy. I cancelled my order with BestBuy (backordered 25 days) placed an order with Etronics the same day and recieved my order the next day. Simply amazing. "
"Great fast service, very fast shipment. I would recommend this company to anyone, and their prices cannot be beat!"
"Ordered a car stereo, install kit, and wiring harness. Received the stereo and install kit. Even though wiring harness was shown to be in stock on web site, it was not in stock.
ETRONICS DOES NOT HAVE PHONE SUPPORT!!!!!
Emailed their support and they said it would ship in 1-2 days. 3 days later, it did not ship. I'm sitting here with a car stereo that I cannot install because I am waiting for the harness. Emailed support and cancelled order.
Positives:
* their email support was quick to cancel the order.
* received the two of the components in a timely fashion
"
"Very prompt and courteous service. Product came as promised. Would use for another purchase, very satisfied."
"Excellent, I will definately order again. The pricing was excellent."
"Awesome price! Fantastic shipping, this was my second time using this company and it was a real pleasure. I will be coming back for all my electronic needs. You have a customer for life!"
"Website is informative and clear. When making a purchase, one finds that additional, relavent accessories are linked, making one able to include all items necessary for the complete use of the product in one order. Specifications on items are very good. The advance notice of shipping costs (that is, you do not have to place the item in the cart before finding out what the shipping costs and options are) is a definite plus."
"Item was in stock. Shipped within 12 hours after order was placed. Excellant price. I personally rate Etronics as "Outstanding". I will return for other purchases."
"Ordered on 8/4 and got my Casio watch the following Monday 8/8. Provided a tracking number. Easy to navigate website and price were the lowest around after I looked on Ebay and other shopping site."
"My husband is going thru chemotherapy and has been cutting his face when shaving. The Doctor suggested that he get an electric razor. Consumer reports say the Norelco 7885XL is the best. I went to 5 stores to find the shaver. NO LUCK! I can home and found that Etronics was the cheapest and had free shipping. To my suprise in less then 24 (I placed my order on Aug. 8 at 2:59 and recieved it on Aug. 9 at 12:05)I would order again and again from this company. With Christmas coming up I will surely order more. Thank you. Beverly James"
"They sent me a defective product and then expected ME to pay for return shipping on an exchange or refund. Not what I would call great customer service.
No flexibility at all!"
"I am very pleased with the speed and the service I received from etronics.com. I placed my order on Friday and I received it on Monday. Thank you,
Toni"
"I am glad there's a store like etronics out there. I got the best price for my items and a good deal over all."
"Fantastic! Ordered a receiver on Friday afternoon, delivered on the next tuesday. No upgraded shipping, just the free DHL. Very satisfied.
Updates 8/09. My receiver has now crapped out after 2 hours of use. Etronics is not an authorized seller of many of the brands they sell. Make sure to check as your warranty may be void and you may receive suspect merchandise. Beware! I am sendning this baby back and buying from an authorized dealer (same price!). Will update with their return process when that is finalized.
Update 8/23/05: Refund processed and full amount credited back to my card. No restocking fee charged. So I was just out the $50 it cost to ship the item back. Would I shop again? No. Am I pleased with the outcome? Yes, I learned something, and got a new unit from a reputable, and authorized, seller."
"Great response! I placed an order and it was shipped the same day."