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5/5

2005-01-05

"great site item was as advertised and shipped the same day as ordered. i highly recommend etronics!!"

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Value the company offers
Is trustworthy
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Is easy to do business with
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
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Verified
5/5

2005-01-05

"Etronics was very professional and speedy. I received the Denon receiver quickly, even over the New Years Holiday. The price was a very good deal, $150 cheaper than a local dealer. Thank you!"

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Verified
5/5

2005-01-04

" An exellent experience! Product was at the best price I could find on the web; they shipped it out the same day at a very good rate; I recieved multiple emails for invoice and tracking info. They get 5-stars in my opinion.

Chris in GA
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Overall web site
Web site being easy to use
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Speed of web site

Verified
5/5

2005-01-04

"Good Communication, Product arrived timely.
Shipped by DHL.
"

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5/5

2005-01-04

"My name is Carl Brothers; I purchased a Toshiba RD-XS52 DVR from Etronics. The web site was relatively easy to navigate and the prices were very competetive with Circuit City and other sites and the information provided about the item was sufficient for me to make an informed decision about a purchase. I initially used the site for price comparison, but came back to it when I found that availability of what I might want was best there as well as the price. I am still using the site for comparison and may order additional items if the prices are significantly better there. Thanks, Carl Brothers."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Making decisions on their own
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Verified
5/5

2005-01-04

"I ordered a Yamaha YHT-450 home theater speaker unit on December 26, it shipped on the 27th, and I got it on the 31st using the cheapest shipping option. My next order (which has yet to arrive) also shipped the next buisness day. Overall, I'm very pleased with the prices and quick shipping, and would order from them again. Both items were also the cheapest in-stock prices of any store on the web. "

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5/5

2005-01-04

"I am a saltwater coral reef enthusist who likes to take pictures of my aquarium and purchased a lens adapter for a 30 mm sony cyber-shot camera. Etronics was very helpful in the process and went out of there way to help me find this product for a cheaper price than the manufacturer and ebay!!! Thanks to the folds at Etronics for being so helpful :)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-01-03

"Excellent service! Etronics sent what I ordered very quickly and well packed. Didn't expect to have what I ordered shipped the same day...New Years's eve. And I now have my order...3 January. Will definately use this sourse again. "

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Verified
5/5

2005-01-03

"Easy site to use; total cost was lowest compared to other sites; product packaged well and arrived within the stated shipping interval."

Detailed Review Benchmark + -
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Is easy to do business with
Is trustworthy
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Making decisions on their own
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Overall web site
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Verified
5/5

2005-01-01

"Order shipped fast, it's what I wanted; what's not to like?"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
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Being updated on the exact date the delivery was sent
Overall technical support
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Verified
2/5

2005-01-01

"I ordered Pioneer TS-TRX40 speakers. Package arrived on time but 1 speaker was damaged. I called Etronics and they originally told me that I would have to pay shipping back and that they were going to hold DHL accountable even though there was not box damage. They eventually payed for return shipping and sent me new speaker. Total time since first ordered to getting good speaker was 3 weeks. Entirely too long, but did get speakers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2005-01-01

"Etronics.com is a great company, awesome prices for awesome products, I ordered a few things in the last few days and easily saved myself $250. Thanks Etronics.com"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Being knowledgeable
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Web site being easy to use

5/5

2005-01-01

"Website and cart easy to navigate. Stages of order, confirmation, verification, etc. very helpful especially in overnight delivery request on New Year's Eve Friday morning. Best price I found too!"

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Verified
5/5

2005-01-01

"I ordered several camcorder accessories on Christmas Eve and paid for 2-day shipping to be sure I'd have my stuff by my New Years ski trip. I was shocked when my order shipped on Christmas Eve and arrived on the 28th (2 working days later).
I wasted a few bucks on 2-day shipping, but learned a good lesson - Etronics is one of those rare internet retailers which offers great prices and prompt service!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
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Being easy to reach
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Resolving problems
N/A
Making decisions on their own
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-01-01

"fabulous wonderful what else can i say except that i'm sorry that i didn't order this item from etronics in the first place
originally i had ordered it from another company and waited exactly one month from the order date until i got sick and tired of the run around with no merchandise shipped (canceled that order) and etronics had the item shipped the day i ordered it and it was in our hands 3 days later woohoo!!!
we will be buying from them again!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability