"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Very easy. Will shop again"
"I will be scheduling out my maintenance and when possible repairs to take advantage of Fordpartsgiant.com authentic motorcraft brand offerings at significant savings with responsive shipping."
"Found my part on the website and I entered my car information the exact part I needed was confirmed by the website. Easy OEM parts for my Mercury.
Easy installation."
"Fair pricing and easy to navigate"
"I ordered (4) parts from them for a total of $189.43. On one of the parts I received on 08/28/19 they sent me a similar part instead of the actual branded part I actually bought from their website which doesn't match my vehicle. I got an RMA from them on 09/04/19 to return the item and now that they have it we are playing musical chairs getting phone transferred and promises three weeks later trying to get a refund. Would NEVER buy from them again. Horrible business practices. They denied the refund today after I sent them the wrong part back so I'm out of $53.16 and I'd have to pay shipping again to get it back. "
"order was easy , reasonable and a smooth.transaction"
"The search process was very easy, found what i needed, ordered it and had a confirmation in less than 2 minutes...Great!"
"Price of the part plus shipping was less than other online retailers."
"Hope the shipping is fast, Ordering was a breeze."
"5 stars for the excellent experience and low costs but
4 stars for lack of actual images of the parts.
5 stars for great customer service team as well."
"I was able to research all the parts I needed for the project I was working on and get them ordered."
"I ordered a part for a 2010 F150 Lariat that my local mechanic was having trouble finding. I found the part online, added to cart, checked out, and received the part a few days later when they said it would arrive. Arrived packaged well and undamaged. Done. "
"Fast, professional services."
"Great price on ford parts"
"Got just what I needed fo the truck."
A rep from FordPartsGiant.com, GeorgeGPG, has responded:
“Dear customer, We apologize for any inconvenience you may have endured. Customer satisfaction is our #1 goal. We issued a refund for the returned part on 10/1/19. Thanks for contacting us. We greatly appreciate your business. ”