"Best part of fumfie is very friendly cutomer service ( I think I have talk to Simon).I have purchased canon vixia M40 camcorder.I have received very well before than promised.I am very happy with my camcorder.I have ordered 8 Hours battery, UV filter, 16GB SDHC. Battery is not charging and I informed customer care, they said they replace immediatly. I like the prompt respone."

"I have received my shipment with no issues. Everything went well. I would really appreciate the back end people.
Thank you"

"very good product and fast shipping. will be using them again for sure."

"Excellent shipping speed, and very low price. $30 dollars cheaper than it was on Amazon.com. The product arrived the very next day. The customer service rep Simon was really helpful in getting me my free gift. "

"Great site -fast shipping. Would recommend site."

"Awesome, simon was extrmely helpful"

"Fumfie placed the order and the shipment was quick. "

"Great price. Required phone call to process order during which they offer accessories. But I did not feel the rep was pushy. "

"I ordered Nikon camera at fumbie.com. It arrived on time. I was not happy with additional order. I posted my review here. 2 minutes late, I received a call from Henry, who is customer service manager. He was sorry for my additional order. He told me they really care abour customer's satisfaction. He made new offer. I am very happy with it."

"free deluxe camera stater kit"

"good serice, arrived on time, but trouble with the survey, service department settled the issue no problems"

"With the amount of misleading advertising on the net you can shop with confidence at Fumfie.com
I had several disappointing experiencing when shopping for a Canon camera but the folks at Fumfie.com were right on. You can even go to their office in Brooklyn and pick up you product and make your purchase in person. Well worth the ride for me and allowed us to meet face to face with the people behind the scenes. I am already thinking ahead for my next purchase.
"

"I would not recommend buying from Fumfie no matter how good the price. I purchased a Canon Camcorder and accessories from Fumfie. The replacement battery I received from Fumfie was defective and would not run or charge with my Canon Camcorder. I contacted Fumfie and was told that I was outside the return period which I was not since Fumfie had themselves extended the return period for the holidays. I next indicated that I wanted a full refund for the defective battery and the telephoto lens and widescreen lens. I was told that they would send me a replacement battery which I did not want since this would put my out of the return period. I was next told that there was a 15 % restocking fee for the items including the defective battery. I am not sure how there can be a restocking fee for a defective battery which should hopefully be thrown away. I returned the items and called about my refund two weeks later. I was told that the refund had been made less the re-stocking charge. I contacted my credit card company and was told that instead of getting a refund I was charged again for the items that I returned. I tried contacting Fumfie's Billing Department today and was placed on hold for fifteen minutes and then disconnected. I then contacted my credit card company who told me that they would immediately refund Fumfie's re-charge to me of the returned items but that I would have to fill out claims papers to get my original refund for the returned items. Eventually I hope that things will work out since now the matter is in the hands of my credit card company and not Fumfie. If you are thinking of buying something from Fumfie ask yourself if you need this type of headache to possibly save a few dollars. The original Camcorder I purchased was later sold at a cheaper price from a reputable seller. "

"The product that arrived was different than what I'd expected. In response to my concerns, Fumfie customer service agreed to provide a pre-paid UPS shipping label for the return, and to waive any re-stocking fee. I appreciate that customer service was responsive and resolved this to my satisfaction."

"Great experience in purchasing a Canon T2i BODY ONLY! Excellent costumer service! Thanks guys!"