" Customers have to pay shipping insurance which is not stated obviously in store web. and store associates do not tell you until you put an order."
"Awesome, shipped quickly, item as described and good price, great seller, high recommend this seller, Thanks.A+++++"
"Great prices but just make sure you read the fine print. The guy in the customer service department is great. The company lacks a bit of communication but they do strive to make everything right with the customer. I received my camera within two days of it being confirmed. Would buy from them again."
"They gave a quick reesponse, and fast shipping. But I felt pressured to buy extra when I called to verify my order (which they had wrong)."
"Pros:
I was very pleased to find an item at Fumfie for much less than any other store... including e-bay and my local BestBuy which had the item marked at an incredible sale price. Fumfie beat that price by another $40, and I was encouraged by BestBuy to buy it from Fumfie for that price.
They had special offers which encouraged me to keep shopping with them. After I placed my order they asked that I call to confirm my purchase. Although that was a bit cumbersome, I am glad that all my questions were answered by a real person. In fact, they offered me one 8 hour battery in place of 2, two-hour batteries for my camcorder for the same price.
Cons:
Although the Fumfie representative offered me a charger to go with this battery (because charging it through the camera might overheat the camera and ruin it) I was lead to believe that it could still be done. This was not the case, however, and I still needed to buy a charger. There is good news!
When I mentioned this problem to Fumfie, they offered me a free 4 hour battery that they believed WOULD work with the camera, and they sent it out quickly.
Also, when I received my invoice it came without prices on individual items, and so when I received a "Deluxe Camera Starter Kit" that I didn't order I found an unexplainable increase in my total cost. Fumfie made up for it in their great prices though, so I still consider them a great deal.
Overall, I recommend Fumfie. Dealing with real people may result in a few mistakes, but their passion for customer satisfactions more than makes up for any errors on their part. "
"This seller is very responsive. My product was shipped and delivered on time."
"I am very satisfied with my purchase of the Nikon D5000 from Fumfie.com. It was by far the least expensive supplier I could find, by about $100! I had them waive the $48 insurance fee, so the price was as advertised, with free shipping. "
"Thank you Fumfie! I just got my camera this week and it is working great. I ended up going with the Canon HFS200 and am real happy with it. The item was shipped to me quickly. Upon placing the order I had a follow up call as well. Thanks!"
"I am happy with the service from Fumfie.
The price was the main thing that attracted me to
them, but now I can say the service was really good
too.
I got the order 2 days quicker than was scheduled
and it came in good shape.
I am very happy with the Sony CX350 camera, it is
everything I had hoped in an HD movie camera.
Thanks Fumfie, I will tell my friends about you.
Bob"
"I found a great price on the video camera that i purcahsed from Fumfie. There was a compatability issue with the wide angle lens, and they expidited an adapter ring free of charge. That is great coustomer service! I will shop with them again."
"The order was fairly smooth, although they charged me 98$ for insurance after I ordered online, the price still came better then any other store. So I'm very satisfied with my purchase and will come back again!"
"I was referred to this company by a relative who knew much about electronics. When I first reviewed the product, it clearly said that it was a U.S. model, which gave me relief because I almost bought a camera from another company that could have been a product of another country. My order process was pretty straight forward and easy to go through. I had to call them to confirm my product, which some people would think it weird but I believe it's more reliable that way to make sure that you ordered the right product. The shipping was extremely fast, which I was so happy about because other companies would want 2 weeks till they ship it which is a long time. Overall, I can say that I am happy with the experience of shopping at Fumfie.com. I would recommend for my friends to purchase from them. At this moment, I have to discover the product and see if it's working fine. The prices are great, and when you're buying a $1,400 product, the $48 of insurance cost is very minimal. It would have bothered some people, but it didn't bother me at all. "
"The company was easy to order from and had great customer service. I contacted them while ordering a camera and they provided everything I needed and more. I would definitely recommend them to a friend."
"I was apprehensive about buying such an expensive camera online from anyone but decided to order from Fumfie. They had exactly what I wanted (Canon 7d with 18-200mm IS lens) at a very resonable price. I received the order in a timely manner and everything was in perfect condition. I would recommend this vendor to anyone. (pleased from Alabama)"
"Very efficient, knowledgeable and courteous! Excellent overall on-line shopping experience! And fast shipping! Would purchase from again!"