"I purchased Consew 228R-11-1. Worst mistake ever, before I purchased the machine i verified the machine was new. He also verified at good star they test the machines before shipping them out. Long story short I spent $1,799.99 on scrap. The machine was locked up. I also took it 8 hours to have it verified by another licensed tech. It was infact a defective. If you are thinking of purchasing something from this company I pray for you. Make sure you save, and document everything. Record calls, save emails also take pictures. Read policy’s closely. Customer service ****. This is still on going.
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"I can always count on GoldStar Tool to provide excellent products and customer service!"
"Good product, box was full, no dents, it was just what i needed"
"It was perfect and very fast."
"Called gave my make and model.of my machine and got just what I needed with NO hassle "
"got just what we wanted, super easy and fast"
"Top notch shipping& product description"
"easy ordering process. quick delivery. excellent product. "
"I was very satisfied with the results."
"I had tried to get what I wanted on Amazon, but they kept sending me the wrong stuff. I found GoldStar and they had what I wanted. Will buy more from these people. Thank you
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"Gold star helped me choosing the right size of needle for the sewing machine"
"I am very happy with the machine I got. My only complaint is there are a lack of instructions for putting everything together, especially the table. The table I got had different legs then any of the videos I could find on the website, and no instructions on how to assemble the table. Plus I ended up with extra hardware that I don't know how important it was, cause I don't know where it goes. "
"I checked my order on the website and the status is pending delivery
I bought 2 collarette binders on Jun 23."
"I was not sure about ordering the top and T-legs with caster wheels because a review was not favorable. But I took a chance and was so happy I did. Shipped right away. Responded to my email right away when I had realized I forgot to put the N at the end of my model #. David responded fast and the order arrived in perfect condition. Super happy with it! "
"Great quality and always a quick turnaround time for delivery. "