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Product & services pricing
4.07/5
Chance of future purchase:
3.97/5
Shipping & packaging:
3.75/5
Customer service:
3.50/5
Return/Replacement policy:
3.13/5

Verified
1/5

2024-07-20

Gold star tool Horrible company DON’T TRUST THEM

"I purchased Consew 228R-11-1. Worst mistake ever, before I purchased the machine i verified the machine was new. He also verified at good star they test the machines before shipping them out. Long story short I spent $1,799.99 on scrap. The machine was locked up. I also took it 8 hours to have it verified by another licensed tech. It was infact a defective. If you are thinking of purchasing something from this company I pray for you. Make sure you save, and document everything. Record calls, save emails also take pictures. Read policy’s closely. Customer service ****. This is still on going.
"

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Verified
5/5

2024-07-18

Excellent Product & Customer Service

"I can always count on GoldStar Tool to provide excellent products and customer service!"

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Verified
5/5

2024-07-11

Arrived in great condition, shipping was fast

"Good product, box was full, no dents, it was just what i needed"

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Verified
5/5

2024-07-11

Loved it

"It was perfect and very fast."


Verified
5/5

2024-07-10

Excellent service

"Called gave my make and model.of my machine and got just what I needed with NO hassle "

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Verified
5/5

2024-07-09

Easy and great,

"got just what we wanted, super easy and fast"

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Verified
5/5

2024-07-07

Supper picky machinist

"Top notch shipping& product description"

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Verified
5/5

2024-07-05

excellent product,

"easy ordering process. quick delivery. excellent product. "

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Verified
5/5

2024-07-04

They stood behind the product

"I was very satisfied with the results."


Verified
5/5

2024-07-04

Great experience

"I had tried to get what I wanted on Amazon, but they kept sending me the wrong stuff. I found GoldStar and they had what I wanted. Will buy more from these people. Thank you
"


Verified
5/5

2024-07-04

Outstanding experience

"Gold star helped me choosing the right size of needle for the sewing machine"

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Verified
4/5

2024-07-04

Need more instructions

"I am very happy with the machine I got. My only complaint is there are a lack of instructions for putting everything together, especially the table. The table I got had different legs then any of the videos I could find on the website, and no instructions on how to assemble the table. Plus I ended up with extra hardware that I don't know how important it was, cause I don't know where it goes. "


Verified
1/5

2024-07-02

I didn’t receive my order!

"I checked my order on the website and the status is pending delivery
I bought 2 collarette binders on Jun 23.
"

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Verified
5/5

2024-07-02

Fast ship and perfect condition

"I was not sure about ordering the top and T-legs with caster wheels because a review was not favorable. But I took a chance and was so happy I did. Shipped right away. Responded to my email right away when I had realized I forgot to put the N at the end of my model #. David responded fast and the order arrived in perfect condition. Super happy with it! "

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Verified
5/5

2024-07-01

Double cap Snaps

"Great quality and always a quick turnaround time for delivery. "

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