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Product & services pricing
4.00/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.71/5
Customer service:
3.40/5
Return/Replacement policy:
3.09/5

Verified
5/5

2024-06-18

Just as described . Great value!

"Fast delivery, and great price. Everything was just as described."

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Verified
5/5

2024-06-17

Fast delivery and quality products

"Would order from them again!"

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Verified
5/5

2023-06-12

Fast, Fast, Fast!!!

"Goldstar never disappoints. Great prices and fast delivery.."

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Rep reply posted 2023-06-12
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you enjoy shopping with us! Thank you for your review!”


Verified
5/5

2024-06-12

Good experience

"It was a good experience, the tool I ordered is great, the delivery was good as well "

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Verified
5/5

2024-06-08

Top

"Items came lightening fast, as described. Thank you for that wonderful shipping break of $4.95 to the islands. That sure helps making decisions to purchase a lot easier. "

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Verified
1/5

2024-06-06

Will never do business with them again

"poor poor customer service Changed pricing after quoted "

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Verified
3/5

2024-06-06

Good Product - Poor Shipping

"We ordered a double needle zipper sewing guide - it is a great piece and we have no problems with it. But our rep told us we could get it shipped right away and overnighted. Not only was it not shipped right away, but when it got here, it had been shipped ground. So it was 7 days getting here instead of 1-2 - which really put us behind on this job as we planned to have it much sooner."

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Verified
5/5

2024-06-04

I love the in interfacing, and I loved the video on the site that showed me help me decide exactly what product I needed and I like that the

"I like the interfacing and they had it in a size I couldn’t find anywhere else and they sent it in a box that they recycled from FedEx or something and the video on the website helped me decide exactly which product was best for me"

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Verified
5/5

2024-06-04

Great value

"Product was exactly as described. Prices are reasonable and shipping took just over a week to go from CA to NC, although tracking never updated."

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Verified
5/5

2024-06-01

Meeting Expectations

"All my questions were addressed promptly. The product was shipped out on the day I specified. I'm very happy with the quality and performance of the Yamata 335a"

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Verified
5/5

2024-05-30

Handy tools delivered quickly.

"Very reasonable prices easily found online delivered quickly."

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Verified
5/5

2024-05-29

Spools

"The spools I bought were closest to the diameter I needed, had to cut .020 of of each one to be able to use in the singer
Then they worked just fine
"

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Verified
5/5

2022-02-18

Great Pressure Feet

"I’m new to industrial machines, wasn’t sure what presser feet beyond the basic I needed. The spare parts kit has all the extra’s I need and want with great quality. "

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Rep reply posted 2022-02-18
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you found what you needed with GoldStar! Thank you for your review!”


Verified
2/5

2024-05-25

Frustrating customer service

"The order wasn’t right. So I emailed, called and filled out their customer service form. Every time I reached the guy he put me on hold. When I finally talked to him after several hours of trying, he wasn’t willing to make it right. I will never do business with them again. He still hasn’t solved my problem. "

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Verified
5/5

2024-05-22

Always fast and great quality & price.

"They were most helpful in letting me add a forgotten item to an order I had just placed. I called within the next hour and they added another item for me!"

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