"Seemed like a used blade. Not happy. "

"was able to find what i needed for my Juke industrial sewing machines"

"The things that I ordered (rivets and a tool) arrived on time and were as described."

"Timely delivery and great service and product"

"Thank you gold star. I ordered the zipper/braid foot for my industrial singer, after being told locally they were not made.. I ordered on Wednesday & received across the country in PA. On Saturday.. kudos to your shipping department, & also the web page was easy enough to navigate thru.. the zipper foot works as I needed it to."

"Perfect order and delivery."

"I recently purchased a New Tech 8700 from Gold Star. Great Pricing, although I found some damaged parts during shipping. When I called I spoke with the owner who quickly replaced everything I needed. Outstanding customer service. I highly recommend purchasing from this company!"

"Needed thread for my new serger. Came quickly and so well packaged! Will buy again! "

"We were referred to them by our regular part supplier and were pleased about the whole experience. Decent website, good prices, good communication, part arrived quickly and as promised. Bottom line, in this day and age when its getting increasingly difficult to get good customer service, Goldstar Tool came through with flying colors and we would recommend them with out hesitation."

"Great experience but I didn't know how to get the 5% off that popped up by checking out within the next 9 minutes (I did!). I hope you'll apply it"

"I have been a customer for several years and they are a solid company to do business with. "

"Good products at decent prices, however when a product does not function as designed customer service said flat out it must be my fault. This was the first response and after explaining to them what exactly was wrong with THEIR item, they have not responded. I can spend about $20 more and go to a seller and company that is more reputable, lesson learned."

"Ordered a knife with some accessory's , the site asked for a billing address to be the same as shipping , I checked box stating different address for billing - when prompt to add billing address I did as suggested and added the address- It seems as though the address was changed for both shipping and billing and therefore my items had been shipped to the wrong address - Needed items shipped to 1510 Main street, Shoemakersville, PA 19555. how to fix problem - I will be calling customer service to see if we can fix issue. "

"Very impressed with the quality of the products, I have been looking for ages for reasonably priced buckles and fasteners for my leather art, I was about to give up and try 2nd hand stores until I found these guys.
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"Ordered a 2nd machine from goldstartool and it will definitely be the last. I received it quickly. When I got it all together I was missing two minor parts, one going to the table and one to the machine. When I emailed the sales I received a quick response "it should be in the box." No indication who replied, no apologies, and no solution to the issue, only a short dismissive reply.
I then call and speak with a person that tells me to send photos of the missing parts--you can understand my confusion...
I've emailed the president and will not hold my breath. If they are so sure the parts were in the box when they sent it out then I must be trying to scam them out of $10 worth of parts that I will now have to get on ebay."