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Product & services pricing
3.97/5
Chance of future purchase:
3.88/5
Shipping & packaging:
3.71/5
Customer service:
3.41/5
Return/Replacement policy:
3.09/5

Verified
2/5

2021-08-30

No instructions and not everything I ordered

"i paid extra for wheels and did not get any. No assembly instructions for a fairly complicated object."

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Verified
1/5

2021-08-29

A bit disappointed.

"I ordered machines and supplies and paid in full. Without receiving prior notice, I called goldstar for shipping updates only to be told that they don’t have half of my order. Moreover, an extra delay was put on my order. To date, I still have not received my order. Very disappointed. "

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Verified
5/5

2021-08-28

Great foot

"Item came very fast, will order again!"

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Rep reply posted 2021-08-30
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are glad your purchase came quickly and that you are enjoying it! Thank you for your review!”


Verified
5/5

2021-08-28

"the only sausage curtain weights sold she thought f on this USA. I am very thankful to Gold Star Tool for selling the 50 yds roll . please continue selling this item!! Always delivered super fast . I'm pleased and gratefull "

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Rep reply posted 2021-08-30
A rep from GoldStar Tool, GoldStarTool, has responded:

“Very glad you are enjoying your purchase! Thank you for your review and we look forward to having you shop with us again in the future!”


Verified
5/5

2021-08-26

How have I not found GoldStar Tool long ago?

"I sew for a living, and I try to support local businesses when I need anything sewing-related. But with my best source going out of business after 60 years in the community, and most others overpriced or suffering from supply chain issues, it's harder and harder to avoid buying common notions online.

So I searched "non-sew hooks and eyes", and up popped GoldStar Tool. Only $3.99 for 24 SETS! To reach the $10 minimum purchase, I added seven 18" black invisible zips for only $1 apiece! (Eventually, I'll need them all.) Standard shipping for $0.99 got them to me in 4 days.

I'm happy, and I know where I'll look for anything else I need if I can't find it locally.
"

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Rep reply posted 2021-08-27
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so pleased you found us and that we had what you were looking for! Thank you for your review and feedback. Our goal is to provide each of our customers with excellent service, and we are so glad you enjoyed your experience with us!”


Verified
5/5

2021-08-26

The most helpful information & the best prices

"What else do you want?
Free shipping? Just give up the .99c!
"

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Rep reply posted 2021-08-26
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you enjoyed your experience with us! Thank you for your review!”


Verified
1/5

2021-08-24

Rose gold is not rose at all

"DO NOT order the rose gold hardware, it’s antique gold not rose. Also good luck if you have to contact customer service for anything - they’re not helpful at all :("

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Verified
5/5

2021-08-23

Thank You.

"Great Price. Excellent communications. Fast service."

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Rep reply posted 2021-08-24
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so happy you enjoyed your experience with us! Thank you for your review!”


Verified
5/5

2021-08-23

Excellent skiving machine

"Got the 801 skiver great machine in its price range. Great customer service also would highly recommend "

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Rep reply posted 2021-08-24
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you are enjoying your purchase and that our customer services team was able to help you! Thank you for your review!”


Verified
5/5

2021-08-20

Excellent merchant

"I have ordered from Goldstar a few times and every order is shipped fast and the items I order have been exactly what I was looking for. This is an amazing store for crafters."

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Rep reply posted 2021-08-24
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for your review! We are glad you have enjoyed our services and we look forward to having you shop with us in the future!”


Verified
3/5

2021-08-20

Price and service good though not the quality we were expecting

"Buying experience is easy, delivery was fast though the thickness of the brass for the grommet is lower than standard in the market. We had to return the goods as they do not comply with market standards."

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Verified
2/5

2021-08-19

Good products; good prices; and inappropriate handling and shipping

"This is the third time I have had an order from GoldStar Tool arrive with damaged products due to poor judgement on the part of the person who packed the items for shipment. This time, I ordered a clear plastic ruler. It was shipped with two other items in a box that was too short for the ruler. The person packing the box bent the ruler into a U shape, sealed the box and sent it. I have had the ruler for two weeks now. I put it on a flat table, covering it with a flat, weighted sheet of plywood. I check it every few days to see if it has resumed its intended flat shape. It continues to retain the curve that it acquired during shipment. I will keep the ruler, but I am disappointed that it does not lie flat on my table. When ordering from GoldStar Tool I recommend filling out the dialog box for special instructions from the customer. "

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Verified
5/5

2021-08-19

Fast Delivery

"Fast delivery, exactly what I wanted."

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Rep reply posted 2021-08-19
A rep from GoldStar Tool, GoldStarTool, has responded:

“Glad you enjoyed our services and that we had what you were looking for! Thank you for your review!”


Verified
5/5

2021-08-19

glad to find these snaps in the metal colors

"easy ordering. thank you "

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Rep reply posted 2021-08-19
A rep from GoldStar Tool, GoldStarTool, has responded:

“Very glad we had what you were looking for! Thank you for your review!”


Verified
5/5

2021-08-19

"great service Thank you for being prompt"


Rep reply posted 2021-08-19
A rep from GoldStar Tool, GoldStarTool, has responded:

“Very glad you enjoyed our services! You are very welcome, thank you for your review!”