"The website is very easy to navigate and the response time is great!"
"Every time I have shopped here, I have only good things to say about their products and about their service."
“We are so pleased you have enjoyed your purchases and experience with us! We look forward to having you shop with us again soon!”
"Exactly what I wanted. Good quality product. "
“We are so happy you enjoyed your purchase!”
"The staff was knowledgeable, helpful and courteous with questions on the phone before placing my order for a knocked down Juki 8700 - my first industrial machine. Shipping was only 3 biz days and was nearly free. Table and machine head Assembly went relatively smoothly after watching a number of YouTube videos from different channels. There are some problems with the needle position synchronizer going out of calibration, and I had to install it differently than directed due to some parts not fitting properly, but I'm still troubleshooting this. "
“Thank you for your review, and we are happy you enjoyed your experience with us!”
"Easy to find exactly what I needed. Will buy again through Goldstar."
"It would be easier to shop if every time I put an item in the shopping cart, the browser stay in the same page instead of going to the cart's page. I shopped for thread and after I put an item in the cart, it is time consuming navigating back to the thread page. Let us go to the shopping cart until we are ready to check out please. I hope this makes sense."
“Thank you for your feedback! Our goal is to make our website user-friendly, so we'll definitely keep you recommendation in mind. We are glad you enjoyed your purchase!”
"Product is good. But shipping is slow "
"But otherwise I’m satisfied "
"I think your pricing and shipping rate are excellent for the product I purchased. "
"I am always happy with GolsStar Tools! Their selection is great, their prices are reasonable and shipping is VERY reasonable! Thank you for helping us reach our sewing goals by having quality products that help us do the best job we can! "
"The delivery was really fast. A plastic piece was broken, but they called me within a few minutes of my email and shipped out the part the next day! I've purchased two machines from them and lots of supplies. Always quick!"
"EASY ACCESS AND GOOD DESCRIPTION OF PRODUCT"
"I am so happy to have found them! David helped me order my new table & servo motor.
Excellent service, great prices, my packages arrived quickly & expertly packed for .99 cents! I will be ordering supplies again soon! "
"Unfortunately, the shipping label was wrongly addressed, so that delayed delivery of my package for three days.
And, when I opened the box, one of the component was missing.
So will have to contact customer’s service to correct the situation."
"I BOUGHT A PEARL SNAP SETTER. THEIR ONLINE CHAT WAS VERY HELPFUL AND WHEN I CALLED BECAUSE I HAD A QUESTION ABOUT MY ORDER THE CUSTOMER SERVICE REP WAS ALSO SUPER HELPFUL.
SO FAR WE ARE HAPPY WITH OUR PURCHASE.
"
A rep from GoldStar Tool, GoldStarTool, has responded:
“So glad you enjoyed your experience with us! Thank you!”