ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.97/5
Chance of future purchase:
3.88/5
Shipping & packaging:
3.71/5
Customer service:
3.41/5
Return/Replacement policy:
3.09/5

Verified
5/5

2021-04-10

Stellar

"You can not beat this company, they have it all, inventory, shipping, price. You can go somewhere else but you're gonna wish you haden't. Go Goldstar"


Rep reply posted 2021-04-12
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so happy you are pleased with our products and services! ”


Verified
5/5

2021-04-08

Great service, shipping, and product!

"I was very pleased with my experience when ordering the press. It shipped quickly and was packaged extremely well. It works as expected and I’m planning on making more purchases in the future. Thank you so much!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-04-09
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so happy you enjoyed your experience with us!”


Verified
5/5

2021-04-08

Great customer service

"We inadvertently ordered the head only and they called to verify and made sure we got exactly what we needed. They were very helpful. The machine is good quality. We’re happy with our purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-09
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so pleased that you are happy with your purchase and our services!”


Verified
5/5

2021-04-08

Very Reason

" Very reasonable and shipping doesn’t break the bank for a small home crafter."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-04-08
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so glad to hear you are enjoying your product and our services!”


Verified
5/5

2021-04-07

Just what I wanted.

"I was able to order just what I wanted at a good price and I received my order very quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-04-08
A rep from GoldStar Tool, GoldStarTool, has responded:

“So happy our product met your expectations and that you enjoyed our services!”


Verified
5/5

2021-04-07

Reliable service again

"We use snaps with screw mounts to install and remove seasonal Plexiglas panels edged in fabric and weatherproof "cat patios" I build that are mounted in our windows a la window refrigeration units. The weather factor makes the snaps rust out and need replacement, and GoldStar's orders are easy and reliable. If this was a hobby rather than a specific need I'd buy a lot more from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-04-08
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so glad you are pleased with your purchase, and that we can help you keep everything functional!”


Verified
5/5

2021-04-06

Great information and prices

"I placed my order for my new machine based on all the great videos they offered. I found their pricing to be outstanding. I’m very excited to receive the new machine. I also bought extra thread, needles and accessories based on the parts numbers they offered. Very happy so far! "


Rep reply posted 2021-04-06
A rep from GoldStar Tool, GoldStarTool, has responded:

“So happy our videos were helpful! We trust you'll enjoy your new products!”


Verified
5/5

2021-04-05

Very affordable!

"I have been ordering for a few years and am always pleased with the price & quality of the rivets and the die kits."


Rep reply posted 2021-04-05
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you enjoy our products! Thank you for being a long-time customer!”


Verified
5/5

2021-04-05

GoldStar Has Tools and Supplies That are Indispensable

"I love giving GoldStar Tool my business. They have sewing items I can’t find elsewhere (e.g., metal nose strips for mask making, snaps and ultimate snap-making tool, and my sturdy, perfect sewing table). "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Rep reply posted 2021-04-05
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad we've been able to provide what you're looking for, and that you're happy with your purchases!”


Verified
5/5

2021-04-03

Exactly what was expected.

"Great packaging and timely delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-04-05
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you are enjoying your product!”


Verified
5/5

2021-04-02

Outstanding!

"Great people to work with"

Detailed Review Benchmark + -
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2021-04-05
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you! We value our customers and are so glad you had a great experience with us!”


Verified
5/5

2021-04-02

"I love the products and i very happy whith all the items i recive.
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-04-02
A rep from GoldStar Tool, GoldStarTool, has responded:

“Very glad you are happy with your purchase!”


Verified
5/5

2021-03-31

Fast Shipping & Fantastic Product

"Like a lot of people during the pandemic, I decided to dust off my sewing machine and actually learn the basics so I can make masks. I was tired of pulling my machine in and out of the cardboard box it came in and wrestling with the annoying styrofoam. My best friend had her machine in a hard case and I instantly wanted one. Unfortunately for me, the trend is now soft sided cases with wheels, which is not what I wanted. After scouring the internet, my friend found this site and it had the Universal Singer hard case, which was exactly what I needed at a fair and reasonable price. When I say fair and reasonable, I say ~$40 whereas on Amazon it was $83 plus tax and shipping! I even found a coupon so I got an even better price! The product shipped quickly and it arrived quickly. The item was packed extremely well - so well that it took me about 10 minutes to get it out of the box (so much tape and so many boxes), but my case arrived in great condition with no cracks or scratches. The dimensions listed on the website were accurate and my machine fit inside perfectly with enough room to fit my foot pedal and power cord. This was a five star experience all around and if I need items for my machine, I'm going to look here first."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-04-01
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so glad to hear you are enjoying your product!”


Verified
3/5

2021-03-31

no reply about missing hardware item

"Order was mostly good. But a piece of hardware was missing/wrong on my order and I never received a reply to my email about it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-29

Quick delivery!

"The pattern paper was exactly what my father was looking for! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-03-31
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you are satisfied with the product! ”