ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.08/5
Customer service:
4.00/5
Return/Replacement policy:
3.87/5

4/5

2024-07-21

"The part came and has been installed. We had no problem with the installation. The delivery time was the problem. Originally stated to be Thursday July 18 by 5:30. It did not arrive until Saturday July 20 at about 4:30."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-07-21

Repair made easy

"iPad with a swollen battery was made new(ish) again with the parts, tools, and video. Shipping was fast and the price for the parts was reasonable. The battery came with a replacement set of case seals, and the $15 tool kit was a no-brainer. I was able to complete the repair in about 30 minutes and I am very pleased with the results and the process. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2024-07-21

Doesn't work

"Just received this power supply and it is dead on arrival."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-07-21

Missing Package

"I ordered 2 products from the website standard shipping. It said 3-5 business days. Took “9 days”. It arrived to my state, then was transported to another state across country. Reached out to support, was offered a refund. But since it was a weekend no one got back to me. Finally usps updated and said my package delivered. It said it delivered. I looked everywhere and no package. I’m so tired and upset. I hope Monday I can get a refund, due to the fact I wasted my time and I don’t have the items I purchased. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2024-07-21

Screen is working.

"Instructions were week. Removing the adhesive was a bear. A video for the Pixel 7 would be helpful. The instructions said to use 90 % alcohol, but the kit supplied 70% alcohol. A cotton swab was too big to clean the adhesive without messing with the spikes - the kit should have provided good sized swabs. The screen worked at the first test, then at the second test it failed to illuminate. I ended up taking it to a repair shop and they said that I should have removed the battery to prevent possible shorts and that the phone could be broken. There were able to get it working. "


5/5

2024-07-20

Excellent product and easy fix

"The lcd kit came with everything need to install it and the instructions were easy to follow! I fixed it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-07-19

Excellent guide and tools

"The replacement screen and tools were high quality. I don't have any experience with phone repair and I was able to follow the guide and complete the repair. I appreciated all the precautionary notes as someone who had no idea what they were doing."


5/5

2024-07-19

Works great!

"Had screws that were stripped, and they aren't normal shape either, the iFixit kit had the next sized up of that abnormal shape and it that allowed me to unscrew them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-18

Easy Replacement

"I was able to swap out the old part and plug in the new part without any problem at all. The piece fit perfectly and I was back up and running. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-07-18

Spudger

"It's so cute!

"Repair is noble" stamped on one side. Feels good in the hand, nicely finished and sturdy in construction.

Shipping was quick and package was prepared with care from facility. It was simply amazing to receive an email notifying me of shipment and delivery. Walked out to the mailbox and there it was, my little spudger. It's so smooth and sleek, I just sit in my chair holding it and thinking about the fun I will have repairing my wife's iron. I really anticipate that I will use no curse words during this repair, unlike the water dispenser handle replacement on her refrigerator, and I attribute this entirely to having this little spudger on the ready. Good job IFIXIT.

Made in China
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-07-10

Battery did not work. Updated

"Took out my old battery that still worked but did not have great battery life. Put this one in and it didnt work or accept a charge.
I put the old one back in.

Update:
After contacting support by just replying to my order email. They sent out a replacement battery immediately. The new battery works great.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

3/5

2024-07-17

quality parts but some of the kit missing

"Ordered pixel 7 battery replacement kit, battery is strong, order arrived promptly. Triangle picks were not included so had to use a work around, fixit site would not let me leave a review on its site and I was directed to fixit help without customer contact number to resolve. So could have been better."

Detailed Review Benchmark + -
Pricing of products and services

5/5

2024-07-16

Good

"Good fast delivery no problems at all food service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-16

Stopped plastic creaking

"Received and replaced Steam Deck back shell because the plastic was creaking whenever I pressed in left thumb stick or used shoulder buttons. Worked like a charm!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-07-14

Dell Inspiron Fan

"The order arrived on time, and the instructions were clear and concise. The time estimate was accurate, and everything worked perfectly the first time. Very happy, thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process