ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.85/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.09/5
Customer service:
4.21/5
Return/Replacement policy:
4.07/5

5/5

2018-12-14

Macbook 11" (2014) replacement battery.

"I ordered a Macbook 11" (2014) replacement battery, and it was dying whenever it had 50%. I sent it back and bought another one. The second one works perfectly, and I am getting a refund for the first one. So, I am pretty happy. The battery lasts for 4/4.5 hours, which is pretty good. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-12-14

Love it

"The number of bits that is available is beyond what i can find locally. Easy to use and durable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

5/5

2018-12-13

Perfect companion for MacBook Pro repairs!

"I worked as expected and saved me a lot of worry about keeping the parts in order. Definitely a must-have tool"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2018-12-13

Macbook Battery Replacement

"Such an easy repair for something that brings so much more life to a computer. After removing the lower case of the macbook there are only two screws securing the battery and one battery connection. The whole repair probably took 5 minutes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-12-13

Best product short of OEM

"I don't do iPhone repair for a living, but I have 5 kids that are pretty hard on screens. I have tried the battery store down the street and find they use the cheapest parts to fix phones. iFixit has the best you can get short of the OEM Gorilla Glass screens from Apple. I also appreciate the how-to videos and customer support after the purchase. I have purchased at least 6 screens and a battery and all have worked flawlessly out of the box. Thanks iFixit!"


4/5

2018-12-13

Perfect Fit

"Display came exactly as expected. Guide was detailed and easy to follow. Pulling the old broken screen free from the frame was the only tough part, but the tape with handle tab trick worked perfectly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-12-13

Received

"But didn’t use it yet. Great site. Need to wait until I have time to try to install it. I can bet it won’t be that simple for me but I’m excited to try. Apple claims that the battery needs to be replaced. Maybe they are right in my case. I don’t know. In case case thank you for giving me some hope. I really like the watch."


5/5

2018-12-13

Thank you iFixit!

"The site is easy to navigate and the solutions are clear and simple. The shipping was fastest then expected. The step by step instructions were easy to follow, clear and the install process was quick. Reasonable prices for the items and I appreciate that kit solutions are offered. Saves a ton of time trying to find the right solution for your needs. "


5/5

2018-12-13

All the specialty tools I will ever need and a new battery for my IPhone SE.

"Ordered a new battery fior my Iphone SE and a tool kit for other projects. I also followed the tutorial provided by IFixit and had my phone booted and running in about two and a half hours, one of those hours was just going over the tutorial to make sure I was doing everything right. The whole process turned out to be easier than I thought."


5/5

2018-12-13

Chrome book lives!

"Samsung chrome book and dead lcd. Thanks ifixit, smooth and seemless. The wire socket was slightly offset from original so I couldn’t lay the panel flat while connecting prior to seating it but it worked out. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-12-12

Always perfect

"Installation went off without a hitch as always with iFixit parts and the device is as good as new."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-12-12

Outstanding service, easy repair!

"Order came quickly, and all parts were of excellent quality. The repair was really simple especially if you followed the step-by-step instructions in the repair guide. The screws are really tiny and can be lost easily if one is not careful! I highly recommend using the magnetic mat or antistatic tray to keep track of those small screws."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-12-12

Good quality, fast shipping

"Got my package quickly and their service was great. Good quality parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2018-12-12

Review of Precision Screw Extractor Set: Item code: IF145-118-1

"My nephew dropped my Nintendo Switch and it slammed on the controller enough to break the latch on the controller. Luckily (I thought) Amazon has some metal replacements that you could order for $10, and it was supposed to be a simple fix. When I attempted to unscrew the screws from the nintendo Joy-con, two of the screws stripped. After failing to break it lose via other methods I decided to use the Percision Screw Extractor Set(IF145-118-1) to extract the screws. It turns out that the screw extractor set didn't extract the screws at all and it seems that with a bad enough strip on the screw head that these Screw Extractors won't function like their larger counterparts."


1/5

2018-12-11

iFixit does not tell you their batteries are incompatible with iOS 12 and later

"After replacing the battery my phone started displaying "Service" in the Battery Health control panel and "--" as the battery's maximum capacity.

Upon contacting iFixit I was told this is a common issue they are aware of and they offered to refund my purchase if I returned the battery. In order to return the battery I would have to go to the trouble of disassembling my phone again, and I would not have replacements for some of the one time use parts required.

Even though they are aware of this incompatibility, iFixit does not warn customers on the product page for the battery. They let you go to the trouble of installing it, and see if you notice the problem. And if you do all they offer is a refund.

I would NEVER have bought a battery from iFixit if the incompatibility they know about was disclosed to me in advance like it should have been.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process