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Product & services pricing
3.85/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.09/5
Customer service:
4.21/5
Return/Replacement policy:
4.07/5

5/5

2018-12-11

"Battery Replacement went fast and easy did have an issue with the battery but after reseting the SMC started to work normally. Shipping was fast arrived three days before estimated arrival time."

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5/5

2018-12-11

As Advertised

"My Moto Z Force Droid started having bad battery life as soon as my 2 year contract was up. The phone would die within hours of taking it off of the charger. I purchased the Moto Z Force Droid Replacement Battery / Fix Kit. The online directions were very detailed, I had all of the tools that I needed, battery replacement went very well. I could not have done it without this kit. I wish I had done this sooner, my phone is now operating like it is brand new. I have a second phone that I will be purchasing a battery for and now I have the tool kit, too."


1/5

2018-12-11

iFixit is a just a rip-off !!!

"iFixit is a just a rip-off !!!

My iFixit Pro Tech Toolkit never arrived after so many weeks.

More probably will never do business with iFixit.
"

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5/5

2018-12-11

Battery replacement

"Battery replacement couldn’t have gone easier. Opened the bottom case, removed the screws holding the old battery, installed the replace battery, clove up the bottom cover, presto. Done! Works at full capacity once again. Thank you for the great repair products, guides and customer service.
I’ll be back.
"


5/5

2018-12-11

Repair was easy

"Repair was simple and was very straight forward "

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4/5

2018-12-11

Moto Z Screen Replacement saved my phone!

"The kit came with everything I needed to complete the repair, plus extra tools that I can reuse for other projects! I was able to follow the directions and save my phone from the recycling bin -- this was the first time a screen had completely gone dark on me due to an internal crack (though the touch screen and hardware buttons were still responsive) and I am so glad this solution worked out! My only critique is that the screen adhesive sheet I received wasn't a 100% fit for my phone (slightly too small and misplaced speaker/camera holes), but that didn't stop me from cutting out small pieces on my own. Having an OEM replacement part was a huge game changer, and definitely gave me the confidence I needed to fix my phone instead of immediately upgrading to something else!"

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5/5

2018-12-10

Received replacement hard drive even sooner than expected! Thanks!

"I have been repairing Macs for many years... I always get it right! ~ Sunny"


5/5

2018-12-10

Pliers worked, and screw extractor did not.

"I had a tricky screw on a drive caddy that ASUS stripped (amongst many other stripped screws, and hot glue), and the pliers did the trick. However it did take a long time, but I contribute that to the cheap screws & poor construction of my laptop because the pliers kept squeezing the screw head. Molding the screw head into an oval shape. It was like trying to grip silly putty because of the cheapest screw I've seen on a laptop to date. "

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5/5

2018-12-10

Great package and instructions to upgrade iMac

"Excellent pack and instruction guide on replacing hard drive in iMac. "

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1/5

2018-12-10

Read all comments first!!!

"This isn't my first iFixit experience, nor will it likely be the last as they're generally great for apple product repairs, however purchasing and replacing the front camera cable/ribbon on IP5S I followed steps literally as described without reading the experiences of others first. I soon ran into issues, and this continued throughout the tutorial. Almost every step had a users experience of either damaging their repair or the phone completely. BEWARE....READ THE COMMENTS BEFORE COMMENCING ANY STEPS IN TUTORIALS!!"


5/5

2018-12-09

Great Product!

"Everything was of great quality and the instructions on the web were easy to follow.
Thanks guys my son has a like new iPads
"


1/5

2018-12-09

DONT BUY IT

"I bought a iPhone 6 replacement as well as the kit with it, I paid about $60 . I thought it would be cheaper but it's not, apple is offering to replacement the battery for $29 for any iPhone 6 and older until December 31. Don't waste your time here , they will also not return all of your money, they don't return what you paid for shipping and they take 25 percent off as well. HORRIBLE I WANT MY MONEY BACK"

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1/5

2018-12-07

Wrong iPhone 5 Board and defective

"Ordered iPhone 5 AT&T logic board. Board was not correct carrier, and board was defective. As it turns out Apple Genius was wrong as to his diagnosis with a meter via lightning port. The old board was just fine. The battery just needed to be replaced. IFixit RMA request still pending, after 20+ hours, phone calls and an email - no reply.... yet.

Phone queue is a joke. No one ever answers. Just recording.

Sad display of customer service at all levels.

"


5/5

2018-12-07

No Problems

"Enjoyed working with a customer satisfaction driven company! I had tried ordering from a couple of companies on (A), but they couldn't supply the product when promised. I'm glad I tried iFixit! Received the battery kit when promised and everything was there.
After reading the step by step tutorial, watching the short video and reading through some of the customers responses I was ready. I had no issues changing the batteries in my Iphone 6.
The only thing I would suggest would be different packaging for the two phillip screws for putting the case back together. While taking one of the screws out with the tweasers, I lost the grip in the cellophane wrap and it was "gone". I need to order another one now for my wife's phone!
"


5/5

2018-12-07

Flawless screw extraction

"The small screw extraction pliers worked flawlessly. Removing the head stripped screw was easy. The pliers have excellent "nose" grip. I simply unscrewed it by gripping it and turning counter-clockwise. This is an excellent tool as long as the screw head is raised above the surrounding surface."

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