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Product & services pricing
3.84/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.07/5
Customer service:
4.17/5
Return/Replacement policy:
4.02/5

5/5

2018-09-23

Great product with great support

"Got the iPhone screen replacement carefully packed with speedy delivery. Install was easy following online instructions and video for reference. Works and looks great! Thank you."

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5/5

2018-09-22

They are good tool makers. Nice honest people. Willing to help you out in order to make your device YOURS.

"It was my first time ordering from their website. I had already purchased something of theirs from Google Express. But I found the website because I needed another tool, and I had a bit that the teeth had shaved off a little (gamebit 4.5mm) because I stripped it on this really really tight motorolla device. And they replaced it after I showed them my receipt. I have it now and it came in new condition.

I ended up buying the tool I needed (iopeners) and then I bought a backup kit because they are awesome. They even sent me their repair poster for free because I was a derp and rushed to complete my order and forgot I wanted that poster! Good people. Helpful and kind. Would recommend you buy your stuff from them if you are doing a device repair. 5/5.

iopener worked great btw! Much better than a heat gun and shards flying around (had to heat 45 secs instead of the 30). Only one thing I wish was different was that their in-house glue-remover was sold by itself. WIthout having to buy the gloves and spudgers and whatnot with it every time. And not just in 1 oz bottles for a single repair. But like a 5 oz bottle of some kind at least. Would be awesome.
"

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5/5

2018-09-21

MacBook Pro Battery Replacement

"I received my battery kit from iFixit and was impressed. The kit included everything I would need and more. I have an "Early 2013" MacBook Pro 15. The instructions I found on iFixit were not exact but seemed to be for a more complicated install. I simply skipped the parts that weren't relevant. I was extremely nervous about pulling the battery out. My battery was expanding and I worried that the pressure I was applying was going to cause a problem. It didn't. I was able to use the credit-card style scrapers to get under and slice the glue to get them out. The glue was frustrating. I can't believe Apple used so much. I worked for about an hour to carefully scrape it all out using a combination of the triangle pick tools and the credit-card tools and an old rag. The solvent was helpful, but not a magic pill, that's for sure. The removal of the glue was by far the hardest part and took the most time. Installation was simple and quick. After install everything started right up and About confirmed I had a fresh new battery. This process gets a thumbs up from me. The glue was frustrating, but all else was fairly easy, and the tools were excellent."

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5/5

2018-09-21

Quality from start to finish!

"Liked what I saw from iFixit.com while investigating repair products for my phone. Liked the highly detailed video and repair guides that are on-line. When the box arrived it was quality packaging and parts! Not some cheap tools thrown in a box. The disassembly of my iPhone was exactly as shown in the guides, the new parts fit perfectly and reassembly was flawless. I would use iFixit again in a heartbeat!! Thanks iFixit, you made my day and saved me hundreds on a new phone!"


5/5

2018-09-21

Couldn't ask for a better set of tools

"Bought this kit for a custom PC build and did I couldn't of asked for a better set of tools!"

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5/5

2018-09-21

Amazing tools, amazing guides, amazing site!

"All worked as planned! Take your time, follow the directions and make life easier by getting the tools (if you don't have your own) they provide as they really do make the job that much easier. "

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5/5

2018-09-21

iFixit

"I used iFixit many times for repair of my devices. iFixit offers the tools and their web page shows me how to do the job. I'll keep going to site and feel confidence in my repairs."


5/5

2018-09-20

Apple Watch battery replacement

"Very easy directions. Had to order twice just because I didn’t realize the swollen battery was the issue, but all went well and it is working perfectly!"

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2/5

2018-09-20

Poor shipping

"It's two days past my arrival date and still no package. The shipping really **** here. "


5/5

2018-09-20

The parts arrived relatively fast, perfectly packaged and as described!

"The parts arrived relatively fast, perfectly packaged and as described.
The instructions found on iFixit page were precise and well presented so the repair of my iPhone 6 went without a hitch.
Gonna definitely order again with great confidence.
"

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4/5

2018-09-19

The repair Is great but missing a few major steps. For one I had to switch the camera and headpiece module and that was not included in the

"For one I had to switch the camera and headpiece module and that was not included in the screen replacement video. Shin on moving the plate from the old screen to the new screen was also missing from the video"

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1/5

2018-09-19

What a disappointment...

"In our Family, we use Apple products exclusively. We have old Macs and new Macs. We have iPod Classics. We have iPhones. We have iPads. Whatever there is, we have it. I've been getting these emails from iFixit. They're on a mission from God, they say, to make it so we have the right to fix our devices. So when my husband shattered the screen on his iPhone, we immediately ordered a kit from them to fix it. He said it was a terrific experience, except for one thing: not only did the kit he received have missing parts, it was obviously for the wrong phone. And he needs his phone to work! He called iFixit to try to get a replacement rushed out. He was told they didn't do that. He would have to return the kit at his own expense, and then MAYBE they'd give him a refund. Then he could order another kit (they said he ordered the wrong one, but he ordered what his iPhone said). All this might take how many weeks? It seems that iFixit is a shoestring operation and refuses to take any risks to help the customer. What a pity. They could have had a lifetime of business from us. Instead, they won't get our business, and we'll tell everyone not to bother. A kit from Amazon is faster and better, it seems."

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5/5

2018-09-19

Relpacement USB working great! Kids' tablet revived!

"Decent shipping, part as described and of good quality and packaging!"


5/5

2018-09-19

I love it

"A bit on the expensive side, but iFixit tools are excellent to have, high quality and durable, but generally they listen to the community and keep improving their tool kits"

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3/5

2018-09-19

Tool kit did not work for this phone.

"Tool kit did not work for this phone as the screws were not the same.
This screen is clearly a cheap knock off. Colors off. Caused a few errors with the sim card after installation.
"