"Our organization orders lockers from lockers.com because the products are of great quality and the prices are unbeatable. We did some research on prices and no one came close to lockers.com. They have options for payment, this last time we chose a Net 30 day payment which was very convenient for us and the lockers shipped very fast. I will definitely recommend them. "
"Most products received were bent. "
"They have a great selection of lockers and are very helpful with ordering. "
"The purchased lockers are fine. I paid extra for interior delivery, but the driver would not assist with unloading once the package got inside. This resulted in my engineer tearing a tendon in his arm, now out on disability after surgery. Very disappointed with the delivery guy..."
"Good experience with this company"
"I like the lockers because they're heavy duty plastic and feel like they'll last a long time. The only problem was that there were a few missing pieces (bonding plate and security screws) so we had to go to the store and buy them to complete the installation. Other than that, they'll be perfect for what we need them for. "
"Lockers are of good quality and delivery was on time."
"The only thing that disappointed me was the color. We expected a Deep Gray and lockers came in a "very" light gray. "
"Had to call them to tell them I paid for the two day shipping, and was already the second day of handling so I was waiting for my shipping confirmation. "
"Our organization orders lockers from lockers.com because the products are of great quality and the prices are unbeatable. We did some research on prices and no one came close to lockers.com. They have options for payment, this last time we chose a Net 30 day payment which was very convenient for us and the lockers shipped very fast. I will definitely recommend them. "
"Excellent locker compartments - built with honor. Full customer service - helpful and courteous. Website - easy to navigate, view and informative. Lockers.com knows how - Thank you!"
"All items were delivered as expected, great quality. "
"The lockers are good quality but were missing nuts and bolts. Also, I sent a separate email about the poor condition of the pallet that was used. The pallet was broken and even if it had been intact, you put 2000 pounds of lockers on a very low pallet that the truck driver could not get a pallet jack under. Our service department had to drag the pallet to the edge of the truck and unload 300 pound boxes by hand. "
"There wasn't as good of communication as I would care for on the build, ship, and expected arrival date. In my build I needed clear communication to schedule hired labor to off load, transfer and build. It took me reaching out a couple of times to try and track my order down. "
"Wrong locker was sent. One door hinge was not attached and one was missing a rivet. Have ordered lockers from lockers,com before and was satisfied with those orders. I was disappointed in this last order."
“We are sorry to hear about these issues. May we offer replacement parts or an exchange?
Please let us know. You can email us, or contact our Customer Relations Department at 800-624-5269 M-F 6:00am-5:00pm PST.
Sincerely,
Marie Suga"”
"We've ordered lockers before from lockers.com and they are awesome. This order came in damaged and we are still in the midst of getting it resolved. I know these things happen, but it's really put a hitch in our overall finish out of our photography/video studio. Hopefully, it will get resolved quickly!"
“Thank you for bringing this matter to our attention. The additional information that you provided to us was helpful in filing the freight claim.
We hope our resolution met your expectations.
We appreciate your business! Please do not hesitate to contact us if you need further assistance.
Marie Suga”
A rep from Lockers.com, Marie-, has responded:
“Dear Valued Customer:
We are sorry to hear about the damaged product that you received. We would like to assist with a replacement, may we hear from you? Please email us or contact Darlene at 800-624-5269 ext. 726 for further assistance.
Sincerely,
Marie Suga”