"Our organization orders lockers from lockers.com because the products are of great quality and the prices are unbeatable. We did some research on prices and no one came close to lockers.com. They have options for payment, this last time we chose a Net 30 day payment which was very convenient for us and the lockers shipped very fast. I will definitely recommend them. "
"On-line ordering was very easy to use. Customer Service is great."
"Door staff loves the new lockers - very roomy."
"process was very easy to complete. when delivery was short a few pieces, customer service was quick to send replacement parts.
Highly recommended for future business!! "
"Standard lockers means flimsy.
16 Guage steel only used for front of lockers. That was not clear on the website.
Assembly instructions are vague.
Screws are tiny.
All but the front metal is to thin to be usefull. Bolts pulled through the metal while moving partially assembled lockers.
Material was easily damaged.
Bolts too short for all locations. Only one size bolt included.
I ended up scrapping my entire order and replacing it with a Heavy Duty locker from another supplier."
"My son is extremely happy with his purchase."
"Easy to use website, good selection of products and pretty good value for light to medium duty use. My see-through stacking lockers came in a reasonable amount of time and arrived undamaged and ready to assemble. I did have a problem with some of the key locks being keyed the same, which they fixed. The key locks are somewhat low quality, but they work."
"We ordered a $500 locker that cost us $250 to ship. We figured that we would put it together to save a little money. What a huge mistake.
the instruction to put the locker together make no sense. the parts aren't numbered so you are guessing taking it apart and putting it back together over and over until you get it right.
there are holes for screws that never correspond to other pieces.
not to mention the screws aren't really screws so its a pain in the **** to get them to tighten
please send the design team to IKEA to see how they handle instructions.
Not to mention that we are missing two pieces to put the hanger rod in.
We'll never be using this product or company again "
“Dear Valued Customer,
Thank you for contacting us and we are sorry to hear about your experience with the installation and missing hardware. We shipped a replacement set of hardware to you, as well as an email with additional step by step photos on the installation.
Please let us know if there is any other way that we can help.
We can be reached at 800-624-5269, ext. 725 (Roxana). 5:00am-5:00pm PST M-F
Sincerely,
Marie Suga”
"Receives a dented unit sent a pic was asked for the delivery notice I did not receive. Never heard from them again!! Kept it in the end to much trouble!"
"I have used Lockers.com on multiple occasions. always easy to use."
"replacement keys are to expensive.
shipping for small items are insane.
when you purchase to separate lockers you should receive one master key per unit."
"The lockers came as ordered in secure packaging. It was a simple install with the appropriate hardware and instructions provided."
"Lockers.com for got to cut the legs off the lockers I ordered and had absolutely no recourse or remedy for me except to suggest I do it myself. They did nothing to help me solve my problem. I will never purchase from them again."
“Thank you for contacting us regarding your order and we are sorry to hear about the inconvenience that you experienced. We have separate part numbers that designate the legs to be cut which we did not see listed on your on-line order. However, we would like to help out and see what we can do for you. Please contact our Customer Relations Department at 800-624-5269 or by replying to this email. Sincerely, Marie Suga”
"Thanks for providing a great product that fits our departments needs!"
"I ordered 2 single tower lockers abd one triple...
The triple one showed up dented on one side and needs to be repaired before we open in 3 weeks....
Not happy about that....
But the product seems nice. "
"Very good product, quick delivery!"
A rep from Lockers.com, Marie-, has responded:
“We are sorry to hear about your experience and would like to know if there is anything we can do to help. May we offer you a return label so that we can process a refund?
Please contact us at 800-624-5269 Monday through Friday 5:00am-5:00pm PST for further assistance.
Sincerely,
SALSBURY INDUSTRIES
Marie Suga"”