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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-03-19

Friendly Knowledgable Speedy Service

"Always find MacSales to be a happy experience. Their website is well designed and the availability of excellent, video tutorials to help explain any installation needs is great!"


Rep reply posted 2024-03-19
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We are thrilled to hear that you had a happy experience with us and that you found our team to be friendly, knowledgeable, and speedy. We're glad you appreciate our well-designed website and our helpful video tutorials. Thank you for choosing MacSales - we look forward to serving you again in the future! https://eshop.macsales.com/Service/”


Verified
4/5

2024-03-19

Sales

"Great experience . Easy to communicate with . Know how to deal with confusing people ."

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Rep reply posted 2024-03-19
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear about your positive experience with our sales team! Thank you for the feedback and for choosing MacSales.com. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-19

Battery upgrade for 2011 MacBook Air.

"Excellent replacement and straight to the point!"

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Rep reply posted 2024-03-19
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you had a positive experience with your battery upgrade for the 2011 MacBook Air! Thank you for taking the time to leave us a 5/5 star review. Your feedback is greatly appreciated!”


Verified
4/5

2024-03-19

Always the first place I go, but…

"This time I was buying a (perfect for me) MacBook and wasn’t informed about it not being available for a few weeks after I purchased it. And had to make a whole new choice. "

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Rep reply posted 2024-03-19
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for choosing MacSales.com as your go-to destination! We are grateful for your feedback and will work on improving our communication about product availability. We appreciate your understanding and look forward to serving you again soon.”


Verified
5/5

2024-03-18

Always awesome dealing with this comp

"I’ll keep coming back for all my tech needs. Honest company…"


Rep reply posted 2024-03-19
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had a positive experience with us. We can't wait to assist you with all your tech needs in the future.”


Verified
5/5

2024-03-18

Memorable Experience

"Ordering memory cards here was super easy"


Rep reply posted 2024-03-18
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you had a memorable experience shopping with us! Thank you for choosing MacSales.com for your memory card needs. We appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-18

Fast

"From the moment I clicked onto MacSales.com to the delivery of my purchase, every step of the process was a testament to efficiency and customer satisfaction.

First and foremost, the website's user interface was intuitive and easy to navigate. I quickly found the product I was looking for, aided by comprehensive product descriptions and clear images. The checkout process was smooth and secure, offering multiple payment options for added convenience.

What impressed me the most, however, was the speed of delivery. Despite my initial skepticism about ordering online, my package arrived well before the estimated delivery date. The item was securely packaged, ensuring that it arrived in pristine condition.

Furthermore, I appreciated the updates and tracking information provided throughout the shipping process. It allowed me to anticipate the arrival of my purchase and plan accordingly.

Lastly, I must commend the customer service team at MacSales.com. I had a minor query regarding my order, and they were prompt and helpful in their response, demonstrating their commitment to customer satisfaction.

Overall, my experience with MacSales.com was nothing short of excellent. From browsing the website to the delivery of my purchase, every aspect was executed with precision and professionalism. I wouldn't hesitate to recommend MacSales.com to anyone in need of quality products and exceptional service.
"

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Rep reply posted 2024-03-18
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you had such a positive experience shopping with us. We strive to provide our customers with top-notch service, from our user-friendly website to our fast and secure checkout process. It's fantastic to know that you found everything you needed quickly and that your order was delivered swiftly. We truly appreciate your feedback and look forward to serving you again in the future!”


Verified
5/5

2024-03-18

Late 2013 MAC Pro

"The packaging protected the Mac Pro. It looked like it was brand new. Plugged it in and it booted up the first time added 64 gbyte ram from MacSales. Plug and play. Thank You!"

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Rep reply posted 2024-03-18
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear that you had such a positive experience with your Late 2013 Mac Pro purchase from MacSales.com! It's great to know that the packaging kept your Mac Pro safe during delivery and that adding the 64GB RAM from us was a smooth plug-and-play process. Thank you for choosing MacSales.com! https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-18

Ranch Mac

"I order more memory for our 27-inch Mac. It was easy to find the everything on line."


Rep reply posted 2024-03-18
A rep from MacSales.com, OWCAmanda, has responded:

“We're so glad to hear that you had a great experience finding the memory you needed for your 27-inch Mac on our website! Thank you for choosing us for your upgrade, and we appreciate your support.”


Verified
5/5

2024-03-01

Hunger

"Ordering process was simple. "


Rep reply posted 2024-03-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the amazing 5-star review! We are thrilled to hear that you found the ordering process simple. We appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-03-18

Great company

"These guys make great products!"

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Rep reply posted 2024-03-18
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you are enjoying our products! Thank you so much for your support and for choosing MacSales.com. We truly appreciate your kind words and are excited to continue providing you with top-notch products and service.”


Verified
5/5

2024-03-18

Quick and easy?! Say it ain't so!

"Found what I needed, put it in the cart. Saw that PayPal is accepted and was done in minutes. Checked out, no other BS to deal with. Couldn't be happier with the process."


Rep reply posted 2024-03-18
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had such a positive experience shopping with us! Thank you for your kind words and for choosing MacSales.com for your tech needs. We look forward to serving you again in the future!”


Verified
4/5

2024-03-17

Battery Problem on MacBook Pro

"There was a battery problem on my MacBook Pro that I ordered from you. I would have thought that you would have caught that before sending if you test them thoroughly. The GOOD news is you fixed it and returned it and now it's perfect. Thanks."

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Rep reply posted 2024-03-18
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that we were able to resolve the battery issue with your MacBook Pro! Thank you for sharing your feedback, and we appreciate your support. Enjoy your perfectly working device! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-02

Great service

"Purchased drives and memory before, and had a great experience, so I thought I’d pull the trigger on a MBP"


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you've had great experiences with us in the past and decided to trust us with your new MacBook Pro purchase. We appreciate your continued support and look forward to providing you with top-notch products and service in the future. Enjoy your new MacBook Pro! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-17

Great value on a refurb iPad.

"Really nice older iPad in great shape at a great price. Very satisfied."

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Rep reply posted 2024-03-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you are satisfied with your refurbished iPad purchase. Enjoy your new device and all the great features it has to offer. We appreciate your support and hope to serve you again in the future!”