"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"It was building a laptop with a few clicks. And the price can't be beat."
"Not much more to add. Thanks for offering them for about half the cost of other places."
“Thank you so much for your positive feedback! We are thrilled that you're happy with your Apple EarPods purchase from us. We strive to offer competitive prices and top-notch products to our customers. Enjoy your new EarPods! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"The product and support were superlative!"
“Thank you for the fantastic review! We are thrilled to hear that you had a great experience with our product and support. Feel free to reach out if you need any more assistance in the future.”
"I have never had a bad shopping or buying experience here.. EVER.
Always what I want or need, always on time, and always at a fair price.
Yeah, it's a bit of a premium price, but with the current state of affairs in customer no-service everywhere else, I'm happy to pay a few bits more for the good stuff."
“Thank you so much for your amazing review! We are thrilled to hear that you have always had a great experience with us and that we have been able to provide you with exactly what you need in a timely manner. We truly appreciate your support and understanding of our pricing, and we promise to continue delivering the best products and service for you. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Easy purchase, quick delivery and so far a good Mac. "
“Thanks for the awesome feedback! We're thrilled to hear that you had a great experience with us and that you're enjoying your new Mac. We appreciate your support and hope to serve you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Great selection of merchandise. I received my order within a week. Packaging was very protective. The value was amazing. Website offers ease of ordering. Merchandise arrived in excellent condition. Very impressed!"
“Thank you so much for your amazing review! We are thrilled to hear that you had such a positive experience with us. We are excited to have you as a customer and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Excellent experience, very accomendating and patient."
“Thank you so much for your awesome review! We are thrilled to hear about your positive experience with our team. We strive to provide exceptional service to all our customers, and we are grateful for your feedback. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"My 24x optical drive arrived a day before scheduled eta, tightly wrapped up in foam and bubble wrap. and that machine is more than three times faster than my old and cheap 8x, it is about 20 times faster. Color me impressed."
“Thank you so much for your fantastic review! We're thrilled to hear that you're impressed with the fast service and excellent package protection. It's great to know that your new optical drive is exceeding your expectations and providing a significant speed upgrade. We appreciate your business and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I like that I can use my existing Amazon account to quickly check out without having to enter all my info in yet another site."
“We are thrilled to hear you had a pleasant shopping experience! Thank you for sharing your positive feedback with us. We appreciate your support and look forward to serving you again in the future.”
"Found what I needed to upgrade my Mac Pro 2013 in minutes"
“Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found exactly what you needed to upgrade your Mac Pro 2013 quickly! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"The process was too long. Computer not available. Had to reach out several times. Dylan was great and finally solved the issue and come through. "
“Thank you for your awesome feedback! We're thrilled to hear that you had a great experience shopping with us. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
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I'm sorry to hear about the challenges you faced during your recent order with us. We value your feedback and will work on improving our process to ensure a smoother experience for our customers in the future. I'm glad to hear that Dylan was able to assist you and resolve the issue. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Thank you for your patience and understanding.”
"I’m still waiting for my order. It’s been nearly two weeks and it hasn’t shipped yet. At this point I’m ready to cancel it. "
“We apologize sincerely for the delay in shipping your MiniStack STX. At the time of your order, our website indicated that the Silver unit was in a pending status for shipment as it is a new unit that we are awaiting stock for. However, we are more than happy to assist you in changing your order to the Space Gray unit, which we have available for immediate shipment. Please don't hesitate to reach out to us, and we'll be more than happy to assist you. https://eshop.macsales.com/Service/”
"I paid to have next day courier delivery. I phoned 4 days later as my order was still pending processing on the website. Some calls were made and a plan was set in motion to send it the next day. When I spoke to the customer service rep on the phone I specified for the delivery person to phone upon arrival with my package. However, when the delivery DID finally come, the person was yelling at me about how I don’t have a doorbell, etc. Ultimately received my new battery but the ordering process was one of the worst I’ve experienced. With that said, I’m grateful for the superb customer service over the phone and look forward to installing this battery soon…"
“We are sorry to hear about the delays and issues you experienced with your recent order. We strive to provide a smooth and efficient ordering process for all our customers, and we apologize for falling short of your expectations in this instance. Your feedback is important to us, and we will take it into consideration to improve our services moving forward. We are glad to hear that you ultimately received your new battery, and we appreciate your understanding. If you have any further concerns or if there is anything else we can assist you with, please don't hesitate to reach out to us. https://eshop.macsales.com/Service/”
"I ordered on a Friday. Two weeks later I’m told the unit I paid for, isn’t available. When asked what’s available, was told nothing is. **** "
“Thank you for taking the time to share your feedback with us! We sincerely appreciate your patience and understanding as we work to improve our inventory availability. Your support means the world to us, and we're grateful for your continued trust in us. We can't wait to serve you better in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Great customer support and service"
“Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience with our customer support team! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWCAmanda, has responded:
“We are thrilled to hear that you had such a fantastic experience building your laptop with us! Thank you for your kind words and for choosing MacSales.com. We appreciate your support and hope you enjoy your new laptop!”