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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-02-17

Easy find quick order

"I needed this for a retro Mac, find was easy ordering was also easy and quick."


Rep reply posted 2024-02-20
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found exactly what you needed for your retro Mac quickly and easily! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-03

OWC is always great to deal with

"Inventory of refurbished items on the website is well organized and descriptions are great. As always, a very efficient shopping experience that takes care of what I need."


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5/5 star review! We appreciate your kind words about our refurbished inventory and shopping experience. We're thrilled to hear that we were able to take care of your needs efficiently. Can't wait to continue providing you with top-notch service in the future! https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-03

Fast delivery for quality products

"I just ordered a Ministack STX, and the quality is just as amazing as my previous products. You feel that they are well built, and they deliver. The packaging was protective, everything recyclable. It went to work in a few minutes."

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Rep reply posted 2024-03-04
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear your experience with the Ministack STX was so positive! Thank you for choosing MacSales.com for your tech needs. We appreciate your review and are so glad to hear that you are enjoying the quality and ease of use of our products. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-03

Too Easy!

"This is just too easy to purchase excellent products at a fantastic price! "


Rep reply posted 2024-03-04
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you found it easy to purchase excellent products at a fantastic price! Thank you for the amazing 5-star review!”


Verified
4/5

2024-03-03

Good Experience

"The online site was easy to use and I was able to place my order in a timely manner."


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your fantastic feedback with us! We are thrilled to hear that you had a great experience shopping with us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-03

iMac 5K memory upgrade

"Grateful the memory for 9-year-old iMac was available!"


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that we could provide the necessary memory upgrade for your 9-year-old iMac! Thank you for choosing OWC for your upgrade needs. Enjoy the enhanced performance of your iMac! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-03-03

For the most part great!!

"It’s easy to Seneca your system, and it will tell you the options that will work with it!!"


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you found our system selection process easy to use and informative! Thank you for taking the time to share your feedback with us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-02

Easiest task all day

"Did you hear about the guy that was addicted to brake fluid? He said he could stop any time."


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC_Michael , has responded:

“Ha! That is a good one! Always enjoy a nice joke to start the day! We are thrilled to hear that your experience with us was so smooth and easy! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
2/5

2024-03-02

Disappointed

"Order status was “pending” for two weeks. Hiurs on website was incorrect. Reached out via email and was told things were behind and don’t know. Called and finally found out the exact same product in black was in stock. I don’t care about color. Cancelled original and ordered the black. Didn’t see that address changes made on initial order were not saved so then had to deal with UPs because your support would contact them to change delivery address. "

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Rep reply posted 2024-03-04
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your review with us. We want to extend our sincerest apologies for the inconvenience you encountered with your recent order. Your feedback is incredibly valuable to us as it helps us identify areas for improvement. Despite the challenges you faced, we're grateful to hear that your order did eventually arrive. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2024-03-02

Common Sense

"If you have a requested format for a credit card number, it would be better if there was an example. Customers never know to use dashes or not between numbers. Little stupid yhings like that....."


Rep reply posted 2024-03-04
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We will be sure to pass your suggestion along regarding our checkout experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-02

Finally found a battery!

"Most sources were sold out. Finally found this source. Looking forward to see if this battery quality is good."


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear that you were able to find the battery you needed on our website! Thank you for choosing us, and we appreciate your feedback. We are confident that you will be pleased with the quality of the battery. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-02

Memory

"I was looking to upgrade the memory on my older iMac . The OWC was labeled perfectly by models. They also had the install videos by each specific model. Most flawless purchase I have made in ages."


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC_Michael , has responded:

“ Thank you for choosing us for your memory upgrade needs. We're thrilled to hear about your flawless purchase experience with us and We're delighted that our installation videos were helpful to you. We appreciate your kind words and look forward to serving you again in the future. Enjoy your upgraded iMac! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-01

Great

"Almost new mac for a penny, thanks"

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Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-04
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a great experience and bought a Mac for such a great deal! Thank you for choosing OWC. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-03-01

easy to use site

"The site was easy to use. I gave it four stars instead of 5 because I live near the store and was hoping to pick it up there, but no one emailed me back with my question. I am happy with the purchase though."


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your review! We're thrilled to hear that you found our site easy to use and that you're happy with your purchase. We appreciate your feedback about the communication issue and will work to ensure better responses in the future. Enjoy your new product! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-01

Excellent parts for all Mac upgrade and repair

"Have been buying Mac parts from you for all my Mac upgrades and repairs."


Rep reply posted 2024-03-04
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you have been a loyal customer for all your Mac upgrades and repairs! We appreciate your support and look forward to assisting you with any future upgrades or repairs. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”