"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"The site was easy to use. I gave it four stars instead of 5 because I live near the store and was hoping to pick it up there, but no one emailed me back with my question. I am happy with the purchase though."
"Have been buying Mac parts from you for all my Mac upgrades and repairs."
“We are thrilled to hear that you have been a loyal customer for all your Mac upgrades and repairs! We appreciate your support and look forward to assisting you with any future upgrades or repairs. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Great service. Fast and reliable "
“Thank you so much for the fantastic review! We're thrilled you are happy with the new computer and the service you received. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"This is what ordering an item should be like. Seamless trackable and fast."
“We're thrilled to hear that you had such a fantastic experience ordering from us! Thank you for the kind words and for choosing us for your shopping needs. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Great products, quick delivery, and the online tools to help walk one through removing a 27” iMac screen for a drive upgrade is beyond helpful!"
“Thank you so much for the fantastic review! We are thrilled to hear that you found our products and delivery service to be top-notch. It's great to know that our online tools were helpful for your iMac drive upgrade. We appreciate your feedback and support! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Super clear and instructive product description."
“Thank you for the amazing feedback! We're thrilled to hear that you found our product description clear and instructive. We appreciate your support!”
"Simple to find, great video details, simple order process"
“We are thrilled to hear that you had such a positive experience shopping with us! Thank you for your kind words and for taking the time to leave a review. We appreciate your support and look forward to serving you again in the future!”
"First off, huge price before free shipping, second would not allow apple pay even though it was an option. Then didn't save my cart even though I got an email asking me to come back. Finally didn't ship it the way I wanted. Macsales seems to be going downhill. 10 year customer"
“I'm sorry to hear about the issues you experienced with your recent purchase. We strive to provide a seamless shopping experience for all our customers, and I apologize for falling short of your expectations. Your feedback is valuable to us, and we appreciate your loyalty as a 10-year customer. We'll take your comments into consideration to improve our services and ensure a better experience in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I've ordered several components here over the past few years, and every time the product has been of high quality. (This is not where you buy cheap imitation products!) This is where you get the part you need, quickly, and can trust that it will last"
“Thank you so much for the amazing review! We are thrilled to hear that you've had such great experiences with the quality and ease of ordering from us. We take pride in providing top-notch products and service to our customers, and we're grateful for your support over the years. Here's to many more successful orders in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Impossible to change the contents of cart at the credit card information entry screen"
“
Thank you for your feedback. We apologize for any inconvenience you experienced. We will be sure to forward this information to the correct team for consideration in future website updates. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Found a more budget friendly alternative to a last minute problem!"
“We're thrilled to hear that you had a positive experience with us! Providing budget-friendly alternatives for last-minute problems is what we're all about. Thank you for your kind words and for choosing MacSales.com!”
"My old 2013 Trashcan is at capacity now that the Microsoft Office Suite has bloated to 10GB."
“We're thrilled to hear that our products are helping you maximize the potential of your 2013 Trashcan! It's awesome that you're able to extend its life and keep it running smoothly with our upgrades. Thank you for choosing MacSales.com!”
"I had trouble with an online order and right away the sales team offered support and gave me guidance so I was able to complete my order. "
“Thanks for leaving such a positive review! We're thrilled to hear that our sales team was able to assist you promptly and effectively with your online order. We appreciate your feedback and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I have purchased a computer and many other items from OWC and they NEVER disappoint. They have high standards and if you have a problem they are there to help! Thank you once again OWC"
“Thank you so much for your amazing review! We are thrilled to hear that you love shopping with us and that we have met your expectations every time. We truly appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"After adding the hard drive to my cart I thought I might need an usb adapter. I clicked the technical chat support option and asked Ray my question. He quickly verified my comp specs and then specs of the item and informed me that I didn't need an adapter."
“We are thrilled to hear that Ray was able to provide you with quick and helpful assistance with your order! Thank you so much for taking the time to leave a positive review. We appreciate your business and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you for your review! We're thrilled to hear that you found our site easy to use and that you're happy with your purchase. We appreciate your feedback about the communication issue and will work to ensure better responses in the future. Enjoy your new product! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”