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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-02-15

Nice & easy proces

"Many options for the final use I'll be giving to this iMac, excellent price, all in all very satisfied."


Rep reply posted 2024-02-15
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you had a nice and easy process with us! We strive to provide our customers with a wide range of options to meet their specific needs, and we're glad to hear that you found the perfect iMac for your intended use. Thank you for your kind words and we're delighted that you're satisfied with both the product and the price. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-15

Other World Shopping

"Found what I wanted, made the purchase, out the door. What could be easier?"


Rep reply posted 2024-02-15
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your awesome feedback! We're thrilled that you found exactly what you were looking for and had a seamless shopping experience with us. Making your purchase hassle-free is always our goal. We appreciate your support and hope to serve you again soon! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-15

"I use them for all my office and home computer upgrade needs!"


Rep reply posted 2024-02-15
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to be your go-to source for all your office and home computer upgrade needs. We truly appreciate your continued support and trust in our products and services. If there's anything else we can assist you with, please don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-15

Confused No More

"Chat with Ray E was super helpful to confirm I was ordering the correct item and it would be compatible with my computer. Thanks Ray E"


Rep reply posted 2024-02-15
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that Ray E was able to assist you in confirming the compatibility of the item for your computer. We're here to make sure you have the best shopping experience possible. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for choosing MacSales.com!”


Verified
5/5

2024-02-15

Always the best!

"The OWC brand is reliable! The products are well built and long lasting. The customer service is top tier! They always go above and beyond!"


Rep reply posted 2024-02-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you think of OWC as reliable and that our products are well-built and long-lasting. Providing top-tier customer service is our utmost priority, and we're glad to hear that we've gone above and beyond for you. We truly appreciate your support and can't wait to continue serving you in the future!”


Verified
5/5

2024-02-15

AMAZING as always!

"Ro was so helpful ...resourceful and straight to the point with my needs.

Got me the right products and compared everything as I asked the questions.
"


Rep reply posted 2024-02-15
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to leave us this incredible review! We're thrilled to hear that Ro was able to assist you and provide the perfect products for your needs. We appreciate your trust in us and your positive feedback. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-14

"OWC has the equipment and the price is right."


Rep reply posted 2024-02-14
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you found exactly what you were looking for at the right price with OWC. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-01-30

Outstanding Service

"You had exactly what I needed at reasonable prices! "


Rep reply posted 2024-01-31
A rep from MacSales.com, OWCAmanda, has responded:

“We are so thrilled to hear that you had an outstanding experience with us! Thank you for your 5-star review. It's fantastic to know that we had exactly what you needed at reasonable prices. We always strive to provide the best service and products to our customers. We truly appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-02-14

Quick and easy

"Easy to find the item I wanted and quick sale"


Rep reply posted 2024-02-14
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that your shopping experience with us was quick, easy, and that you found exactly what you were looking for. Your support means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-14

Great Customer Service

"The customer service support was very helpful in determining which battery was correct fit for my MacBook Pro. "


Rep reply posted 2024-02-14
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your kind words and amazing 5-star review! We are thrilled to hear that our customer service support was able to assist you in finding the perfect battery for your MacBook Pro. We pride ourselves on providing exceptional service, and it's wonderful to know that we could help you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We truly appreciate your business!”


Verified
1/5

2024-01-28

Bad experience from top to bottom

"I've never seen a website where billing information came before shipping information. And both are on the same page. It didn't play nice with autofill on iPadOS because I was using two different sets of information, billing was not the same as shipping. Every time I tried to correct one side with autofill it would fill in the other side half the time. Kind of embarrassing for an Applecentric business. And entering credit card information had a weird format as well, asking for information I've never ever seen requested before. Whole thing took me three times longer than expected.

Edit: they cancelled our order on us for no good reason and didn't do a thing to make it right. Horrible first (and only) experience with OWC.
"


Rep reply posted 2024-01-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We apologize that you did not enjoy your experience on our site. We are sorry to hear that the autofill feature on your iPad was not cooperating with this order and was pre-filling information in the wrong boxes. The auto-fill feature does not always differentiate between boxes and will simply "fill" the boxes that match what information it is filling. So for instance if two boxes say address on them it does not know that you want two different addresses when you select Autofill. We recommend not using that feature if you would like billing and shipping to be different. ”


Verified
5/5

2024-02-14

"Thank you for making the checkout process an easy and pleasing one! No problems whatsoever. Thank you again!"


Rep reply posted 2024-02-14
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that you had such a positive experience with our checkout process. Making it easy and pleasing for our customers is always our top priority. We appreciate your kind words and thank you again for choosing MacSales.com!”


Verified
5/5

2024-02-14

Excellent!!!

"Good service, and really good products."


Rep reply posted 2024-02-14
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing review! We are thrilled to hear that you had an excellent experience with our service and found our products to be of great quality. Your satisfaction means the world to us, and we can't wait to assist you again in the future.”


Verified
5/5

2024-02-14

nice

"all perfect , fast and easy to go"


Rep reply posted 2024-02-14
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that your experience with us was nice, perfect, fast, and easy. Your kind words mean a lot to us. We appreciate your business and look forward to serving you again in the future.”


Verified
5/5

2024-02-13

Quick and Easy

"I was able to find a fairly priced used Apple device with a comprehensive description of items specifications in the checkout process was streamlined and easy
"


Rep reply posted 2024-02-14
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had a quick and easy experience shopping with us. Our team works hard to provide comprehensive descriptions and make the checkout process streamlined for our valued customers like you. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”