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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
4/5

2024-02-12

Very Happy

"Great product! Saved me hundreds of dollars and accessed all my data."


Rep reply posted 2024-02-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your review! We really appreciate your feedback. We're confident that you'll love it, and we can't wait to hear your thoughts on the quality. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
2/5

2024-02-27

Wasn’t notified of out of stock item

"I placed an order for a silver mini STX and a few days went by with no shipping notification. I had to email customer service to find out that the item was out of stock. I was told I could switch my order to another item through the email. I told them to go through with it and didn’t get an email back. I then called customer service and they told me I had to cancel the order and order the new one. The person on the phone was helpful, but everything leading up to that was far less than ideal. I needed the item for work so this has been a bit of an inconvenience."


Rep reply posted 2024-02-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We apologize that the product that you purchased was out of stock. We are working diligently to get this product back for our customers. Our site should indicate the stock status of an item with the showing of a different status other than "in stock ships same day", we also apologize if when you purchased this item the site was not clear on if this item was in stock or not. ”


Verified
5/5

2024-02-27

Great stuff!

"OWC has got the goods. At a good price. They will hook you up and get you going. Do it Do it!"


Rep reply posted 2024-02-27
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you had a great experience shopping with us. We appreciate your support and cannot wait to help you with all your tech needs in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-27

Other world shopper

"smooth and painless like all online shopping should be"


Rep reply posted 2024-02-27
A rep from MacSales.com, OWC_Michael , has responded:

“We are so thrilled to hear that you had a smooth and painless shopping experience with us! Thank you for taking the time to leave such a positive review. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-26

Seem's Simple so far

"Ordered, Played and got it shipped. Waiting on the rest."


Rep reply posted 2024-02-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for the Positive review! We're so glad to hear that you found the ordering process simple! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-26

"Josh was a big help to me on the phone."


Rep reply posted 2024-02-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that Josh was able to provide you with excellent assistance over the phone. We greatly appreciate your feedback and support. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-25

great stuff, good prices, Happy customer

"found what i needed quickly, nice web shopping experience, repeat customer will continue buying here, products always well packed and arrive on time and in pristine condition. Thank You"


Rep reply posted 2024-02-26
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the great review! We're thrilled to hear that you found exactly what you needed quickly and that you're enjoying your shopping experience with us. We appreciate your continued support and look forward to serving you for all your future tech needs. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
4/5

2024-02-25

Seems decently organized

"I like all the available accessories "


Rep reply posted 2024-02-26
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you found our website well-organized and that you appreciate our wide range of accessories! Thank you for taking the time to share your feedback with us. Your support means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
4/5

2024-02-25

Replacing previous battery from OWC

"battery did not last as expected, but I'm giving it another go."


Rep reply posted 2024-02-26
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for your feedback! We truly appreciate your continued support and hope that the new battery exceeds your expectations. If you have any questions or need assistance, please don't hesitate to reach out to us. Thank you for choosing MacSales.com! https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-25

Love OWC

"Never been disappointed with OWC. Customer service, price and quality of product have been impeccable over the last 10 years. "


Rep reply posted 2024-02-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing review! We are thrilled to hear that you have had such a positive experience with OWC over the last 10 years. Your satisfaction is our top priority, and we appreciate your continued support. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-25

Quick accurate info made easy

"Very easy way to find out what I needed"


Rep reply posted 2024-02-26
A rep from MacSales.com, OWC_Michael , has responded:

“We are so glad to hear that you had a positive experience with us! Thank you for taking the time to leave a review. We appreciate your feedback and look forward to helping you with any future needs you may have. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-24

Exceptional.

"Just needed 1 item, whole transaction took less than 2 minutes. "


Rep reply posted 2024-02-26
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that your shopping experience with us was exceptional! Thank you for choosing MacSales.com for your tech needs. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-02-24

Excellent Experience!

"It's always an excellent experience with OWC. Never lets me down!"


Rep reply posted 2024-02-26
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear that you had an excellent experience with OWC! Thank you for your kind words and for choosing MacSales.com for your tech needs. We look forward to serving you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-23

Speedy wins the race!

"I ordered a drive as I leave on a trip and hope it gets here fast
"


Rep reply posted 2024-02-26
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you're happy with the speedy service! Thank you for choosing us for your drive needs and we hope it arrives in time for your trip. Safe travels!”


Verified
5/5

2024-02-23

easy

"easy to navigate and found what I wanted"


Rep reply posted 2024-02-26
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had such an easy and seamless shopping experience on our website! Thank you for taking the time to leave us such a positive review. We appreciate your feedback and look forward to serving you again in the future.”