"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Informative, quick, easy, and simple! Extremely satisfied!"
"Was promised a 5 % discount but not seeing it"
“Thank you for taking the time to share your feedback with us. We do not currently have a 5% discount going on Docks. We do apologize for any inconvenience this may have caused. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Fast, clear, ordering process!"
"Happy to have OWC keeping my older MacPro in use all these years."
“Thank you so much for your amazing feedback! We are thrilled to hear that you are 100% satisfied with your recent orders and that we have been able to help you keep your older MacPro in use for so long. We truly appreciate your continued support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"The man who answered was patient, not condescending and provided information that was clear and useful"
“We're thrilled to hear about your positive experience with our phone support team! Thank you for taking the time to share your feedback. We appreciate your kind words and are glad we could assist you effectively. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Simple and efficient site, was easy to find model"
"You always have promptly sent my orders."
“Thank you so much for the amazing review! We're thrilled to hear that you've had a great experience with our service. Promptly sending out orders is one of our main goals, so we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I have bought from OWC over the years and have found them to be very good and trustworthy. I have never had a bad experience until now! For some reason, OWC canceled my order without prior notice, and I had a hard time contacting them."
“Thank you for taking the time to share your review with us. After looking into the order it does seem like it is still open and not canceled. We are glad to say that the order has started the shipping process! Please let us know if there's anything we can do to improve your rating! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Response, even on a Saturday, was prompt and accurate."
“We are thrilled to hear that Maria provided you with prompt and accurate assistance on a Saturday! Thank you for taking the time to share your positive experience with us. We appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Product search - easy
Product Availability - easy
Website - Slick, flows like molasses"
“Wow! Thank you so much for the awesome 5-star review! We're thrilled to hear that you found our website easy to navigate and that you had a slick shopping experience. We appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Haven’t received mine yet since I just ordered. Refurbished iMacs that are updated as far as possible should have a good lifespan ahead of them."
“Thank you for choosing MacSales.com for your iMac purchase! We're thrilled you found the perfect iMac in our selection. We're confident that your refurbished iMac will serve you well for years to come with our updates. Enjoy your new device!”
"Needed to help a friend get a new phone. Bonus was I also found there perfect replacement for my aging iPhone 7 Plus!"
“Thank you so much for your amazing 5-star review! We're thrilled to hear that you had such a positive experience with OWC. It's wonderful that we were able to help you find the perfect replacement for your aging iPhone 7 Plus, as well as assist your friend in getting a new phone. We truly appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Knowledgeable, helpful and patient service. Will not hesitate to order from OWC again. Highly recommend. "
“Thank you so much for your amazing review! We're thrilled to hear that you had the best customer service experience with us. Our team takes great pride in being knowledgeable, helpful, and patient, so it's fantastic to see that it made a difference for you. We're grateful for your recommendation and can't wait to serve you again in the future.”
"Hey, I faced the problem when I in the cart forgot to choose delivery method and hired the PayPal button. I authorized the payment through PP for sum without shipping cost. On the second confirmation screen on your site I choose delivery option and payment didn't go through. Hopefully I like to solve tech puzzles and my advice - you should make a delivery method option in the cart required field. It mins you need an inject script for wrapping PP buttons block for checking fill status of the form's field. Have a good one!"
“Thank you for the feedback. We apologize that the PayPal process was a bit confusing and we will pass along your suggestion for this payment process. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I was a bit confused, but got through it quick enough! Great prices made this a no brainer"
“Thank you so much for your feedback! We are thrilled to hear that our great prices made your shopping experience a no-brainer. We appreciate your support and look forward to serving you again in the future.”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for the amazing review! We are thrilled to hear that you found our service informative, quick, easy, and simple. We are pleased to have met your expectations and are grateful for your support.”