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Product & services pricing
3.99/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-08-17

Always great!!

"I always find what I am looking for.
Never had problems. Now I am using the Canadian version for first time.
"


Rep reply posted 2023-08-17
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! We are happy you always find what you are looking for! Please let us know if you have any questions. ”


Verified
5/5

2023-08-16

CD player

"This cD player is a good price and is rated high"


Rep reply posted 2023-08-17
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! We are happy to hear you had a great experience! If you have any questions about your OWC Mercury Pro optical solution, please let us know. We look forward to seeing you soon. ”


Verified
5/5

2023-08-16

ThunderBay 4

"My original purchase was the ThunderBay 4 with 4- 6tb drives. The fan noise was more than I cared for and the chatter of the drives very loud, so I returned it and purchased the ThunderBlade with 4tb SSD’s @ 16tb. This has no fan so it’s dead quite. Worked better for me!! "

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Rep reply posted 2023-08-17
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! We are happy to see you found a solution that works for your setup. We are sorry to hear the Thunderbay 4 wasn't a good fit. Thank you for working with our team to make sure you got the right fit. Please let us know if you have any questions about your order. ”


Verified
5/5

2023-08-16

Never had a bad experience with MacSales

"
Everything I have bought from them over the years has been as advertised, reasonable priced and delivered quickly
"

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Verified
5/5

2023-08-16

Was a pleasure

"Very easy to make this purchase
I could have used a little more guidance from the salesman but luckily,
I have a computer savvy friend who steered me to MacSales
"


Rep reply posted 2023-08-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you enjoyed your experience with us and that the purchase was easy to make. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-01

catchy title

"Service has been great and very useful. Needed help with graphics card installation into an old Mac Pro, got good advice and advice for the next step in installing Mojave. Good company, and seemingly good people."


Rep reply posted 2023-08-01
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for the feedback. We are glad to hear that you found our service and advice to be excellent and prompt. It is also wonderful to know we were able to help with the graphics card installation as well! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-16

So east even I can do it

"With their expert team and the how to videos make it easy for anyone to be able to accomplish."


Rep reply posted 2023-08-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is always great to hear that our team helped you answer all your questions and our how-to videos were a great resource for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-16

Great Company

"I bought a SSD and a Battery for my mid 2014 Macbook Pro. I installed both and attempted to install Ventura on the SSD. I had been running Ventura on the original SSD since it came out. The computer crashed during the installation process. I called for technical support and got one of the best support people I have ever dealt with. He helped me install Big Sur as that was the operating system that came on the computer. I ran it for a couple of days to make sure everything was working and tried to install Ventura again. It crashed the second time. I called technical support a second time, got another great tech guy, and on the third try Ventura installed and has been running for several days without any problem. So I spent about $150 to repair my mid 2014 Macbook Pro instead of $1500 or $2000 for a new one. I am happy with the product and the technical support. They have one of the best technical support departments in the industry."

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Rep reply posted 2023-08-16
A rep from MacSales.com, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is wonderful to hear that you had a great experience with both our technical support and our products. We are glad that despite the little set backs with Ventura we were able to help you get that going. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-16

time to upgrade

"I've always had great luck buying components for my macbook on MacSales. So after 14 years I took the plunge on a newer model at a great price. Got my back up drive and case, and adapters for my old stuff.
Easy to window shop and find exactly what I was looking for.
"

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Rep reply posted 2023-08-16
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the taking the time to share this feedback. We are thrilled to hear that you had another great shopping experience with us and you were able to buy a newer computer with accessories for a great price! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-15

Arrived quickly - no issues.

"Arrived quickly - no issues."

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Rep reply posted 2023-08-15
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-15

Fast, Knowledgeable, and Professional

"Amanda in Sales helped be get just what I needed."


Rep reply posted 2023-08-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that Amanda helped you find what you were looking for! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-15

Best aftermarket’s MacBook Batteries

"I’ve been buying from MacSales for years and they always come through with with quality products! That being said, rather it’s a new hard drive, RAM or a new battery, MacSales is the closest you’ll get to OEM Apple products! Thanks again!"

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Rep reply posted 2023-08-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that you have been a customer of ours for years and that you have always been satisfied with our products. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-14

good customer service

"i have bought from them before. they are up front on about their services"


Rep reply posted 2023-08-15
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! Thank you for choosing OWC for your technical needs. We are happy to hear that you are happy with our services and OWC. Please let us know if you have any questions about your order. ”


Verified
4/5

2023-08-14

Four stars

"The shipper did not provide tracking number. It is hard to know if the merchandise in shipping, delay or cancel."

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Verified
5/5

2023-08-14

.

"Excellent customer experience"


Rep reply posted 2023-08-14
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. It is nice to hear that your experience with OWC has been positive and that our award-winning support team has made the process even more enjoyable. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”