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Product & services pricing
3.99/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-08-11

Old iMac

"I have an old iMac from 2008. I had given away the keyboard and mouse, so I needed to replace them and upgrade the RAM to get system to update. I got everything I needed and it now a functioning desktop."

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Rep reply posted 2023-08-11
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! We are happy to hear you have a now functioning desktop again! If you have any questions about your order please let us know. ”


Verified
5/5

2023-08-11

Excellent purchase!!

"The Mac is just as described and came right on time! Thank you so much.
















"

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Rep reply posted 2023-08-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you found what you were looking for and that it is working great. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-11

OWC - The Legend Continues to Deliver

"OWC is legendary for product build and innovation. When it came time to upgrade Macs and Thunderbolt 4 able devices, OWC was an easy choice over all other products on the market. A quick call to OWC to clarify my thinking led me to Master Jedi Tim E. Thank you Tim to verify production selection. "


Rep reply posted 2023-08-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with Tim E. We will be sure to let him know what a wonderful job he did. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-11

Great experience

"Great experience ease to view and order"


Rep reply posted 2023-08-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-11

Both Product and Sates person

"All I can say is Wonderful"

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Rep reply posted 2023-08-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a wonderful experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-10

Great product great price

"I thought this website was very easy to navigate and affordable"


Rep reply posted 2023-08-11
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so very much for taking the time to share your feedback with us! We are glad to hear you found the website easy to navigate and our pricing competitive! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-10

Thankyou!

"Everything worked as expected!"

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Rep reply posted 2023-08-11
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you enjoyed your experience and that everything you purchased worked as expected. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2018-06-01

Great Products

"Great range of products, both in capability and price. This time I needed to solve a simple problem and OWC had the perfect solution "

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Rep reply posted 2023-08-11
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We are glad to hear that you can always find exactly what you need from OWC and that your expectations are always exceeded. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
2/5

2023-08-10

Wrong screws for Hard Drive

"Hard drive was shipped with round-head screws instead of flat-head screws. The round-head screws have a high profile which will not allow the hard drive to be inserted into an enclosure. "

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Rep reply posted 2023-08-10
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your feedback. We are sorry to hear that you have received the incorrect screws for that enclosure. I have set up the correct screws to be sent to you at no cost to you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-09

First Mac in 30 years

"Ordering, delivery, setup and using it is all easy. Highly recommend OWC."

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Rep reply posted 2023-08-10
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you highly recommend us! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
2/5

2023-08-09

No free shipping

"1700+ order and no free shipping, very disappointed "


Rep reply posted 2023-08-10
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback. We are sorry to hear that you are disappointed with shipping. While we do offer free shipping on most orders 149.99& up, free shipping is not offered in all areas. Please see this link ( https://eshop.macsales.com/shop/shipping ) for more information about our shipping. Please let us know if you have any questions. ”


Verified
2/5

2023-08-09

Wrong Product

"I previously requested an exchange as the OWC Mercury Elite Pro Dual Mini's information page links to the wrong charger, so I ended up with the wrong one. I never received a response, so now I'm just ordering what I hope is the correct charger. It's a small amount of money, but irritating nevertheless."


Rep reply posted 2023-08-10
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry that you did not receive a response to the request as you should have. We have reached out to you and have not heard back. Please reach out to us as soon as you are able so we can assist you with this. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2023-08-09

Easy, Peasy

"Easy to find, and order just what I wanted. Everyone else was out of stock."


Rep reply posted 2023-08-10
A rep from MacSales.com, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you found what you were looking for. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2023-08-09

Easy to order

"The order process was intuitive and took less than 3 minutes. "


Rep reply posted 2023-08-10
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're glad to hear your OWC experience was great, quick, and easy. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-09

"Liked that i could select my computer and it located the compatible part."


Rep reply posted 2023-08-10
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you were able to find exactly what you wanted! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/