"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Seems to be an honest, transparent shopping experience. Better than trying to read between the lines in the classified ads written by folks who aren't forthcoming with important info by ignorance or subterfuge. I'm pretty sure that if I windbup being unsatisfied, it'll be from my own ignorance.
Update: received order on time, but the charger broke within 24 hours. I realize that there was a sort of disclaimer about the charger being used, but breaking on the charger and charge is over the top. If I get a replacement in reasonable time, I'd give you 5 stars."
"Got clear information that was helpful helping me make my decision "
“Thank you so much for taking the time to provide us with your honest feedback. We are pleased to hear that you were able to find everything you needed and that all of the information was provided to you on the website for your convenience. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Ordered a silver MacBook Pro and received a space grey one. Support could not explain why. No replacement available except much more expensive machines, no discount or credits on a new machine except just return for refund "
“Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the color discrepancy in your MacBook Pro order. It's regrettable that a suitable alternative couldn't be provided. We're glad, however, to confirm that a refund has been processed, despite it not being the ideal resolution. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"My product was in great shape and arrived in a timely manner. "
“Thank you for taking the time to share your positive feedback. We are delighted to know the product arrived in great shape and arrived on time! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I was recommended to this site from a friend. So far my experience has been very good as the specs and other information was clearly listed and defined."
“Thank you so much for providing your honest feedback. It is wonderful to hear that your first experience with OWC has been positive and has met your expectations thus far. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Great CX experience on line and over phone"
“John, we appreciate your honest feedback. We love to hear that our award-winning support team has been very helpful. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Been getting batteries and chargers here for years. Fast shipping, fast ram, real deal. Thanks again."
“Thank you for the feedback. It is great to hear that you have been purchasing items for years from us and that you have always had a good experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"yay very good great as always super duper"
“Thank you for the feedback. We are happy to be very good great and always super duper! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"The item was received on time as promised. Previously ordered from the same company and that device still works! Thank you "
“Thank you for the great feedback. It is always good to hear that you enjoyed all of your purchases from us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"My first time shop with OWC. I have a pleasure to work with c/s Noel, he assisted me in return an memory card, he provided an RMA and refund so I can order another right away. I would shop again next time. "
“Thank you for the feedback. We are happy to hear that Noel was helpful in providing the RMA for that memory card. We will be sure to let them know what a great job they did. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"not unhappy yet first order still kicking"
“Thank you so much for taking the time to leave your review, We are thrilled to hear you believe our used Macs are the best out there! It's also great to know that the first Mac you bought from us is still working so well! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"And I will receive 5% cashback (towards Amazon purchases) from Amazon/Chase. "
“Thank you for the feedback. We are glad that you were able to find what you wanted and that we were able to offer you your preferred form of payment. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Bought a used iPad Pro, delivered and put it into service in four days.q"
“Thank you for taking the time to share your valuable feedback with us. We are thrilled to hear the iPad Pro is working great for you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Such a smooth process, easy to use website, on;y hang up was my Apt letter was not being registered, it was user error. Can't wait to upgrade my 2010 iMac "
“Thank you so much for your honest feedback. It is great to hear that you found exactly what you were looking for and that you are eagerly awaiting your iMac upgrade to make it faster. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Love this place, fast easy, always the best deal, great guarantee, i have been a customer for years."
“Thank you for the feedback. It is always great to hear when customer love coming back to us for their Mac supplies! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
A rep from MacSales.com, OWC_Michael , has responded:
“We genuinely appreciate your valuable feedback. We sincerely apologize for the untimely failure of the charger. It looks like we were able to come to a resolution and send out a new power adapter! Please let us know if there's anything we can do to improve your rating! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”