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Product & services pricing
3.99/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
4/5

2023-08-05

The place to eshop

"Sometimes takes a while and some research to determine that a product is compatible with my needs and/or equipment. Found many great ideas to update and/or expand functionality. "


Rep reply posted 2023-08-07
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to share your review. We understand the importance of compatibility and are constantly working to make the process easier for our customers to find the right product(s) for their technical needs. It is great to hear that you were able to find some great ideas to update and further expand the functionality of your equipment! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-05

You Rock, I am In Europe!

"You Rock, I am In Europe! So Easy to get what I need!!!"


Rep reply posted 2023-08-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much Michael for providing your honest feedback. We are glad that your experience with OWC was great and that you were able to find what you were looking for very easily. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
4/5

2023-08-04

Been Shopping Here for Years

"I always trust OWC since my first Mac. Been a steady customer with upgrades, supplies, and expansion boxes."


Rep reply posted 2023-08-07
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your unwavering trust in us over the years. We are delighted to have been a part of your Mac experience since the beginning and that you can count on us to provide top-notch products for all of your technical needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-04

Great store

"Always happy when dealing with OWC....aka Mac sales :) Thanks!"

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Rep reply posted 2023-08-07
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your honest feedback. We are pleased to learn that your OWC Experience was excellent, and we are consistently dedicated to meeting all of your requirements. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-04

Used 2019 MBP 16

"After deciding on a used 2019 MBP 16 I looked for a seller. OWC stood out from the rest to me because I could semi customize a laptop, apparently based on current inventory. I chose the base model in Excellent condition and the AppleCare+ additional coverage. 16+ months of coverage for $20 sounded like a steal to me and I have the option to continue the coverage if I choose. I didn't see the warranty offered anywhere else save 2 private local sellers. The only thing "wrong" with the laptop was residue from a sticker on the lid. Cleaned with Goo Gone in 15 seconds. Other than that it is PERFECT as far as I can tell. 2 bonus points: first it had a clean install of the current OS on it even though that is not what was installed originally, second the power adapter included is genuine Apple even though it was not specified either way. (I may have missed that.) Shipping was prompt, packing was obviously good enough to get it here in perfect condition. I say they knocked it out of the park."

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Rep reply posted 2023-08-04
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to share your fantastic review. We are thrilled to hear that you enjoyed the Mac customization and were able to receive AppleCare for only $20 extra. It is fantastic to learn that you enjoyed the condition in which you received the Mac and that it had the most current Operating system already installed! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2023-08-04

Yum

"Yummy alphabet soup and cereal"


Rep reply posted 2023-08-04
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your great feedback. We like cereal and alphabet soup too! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-03

OWC products

"OWC is my main source for the highest quality components.
Recently upgrading RAM on 2 Mac Pro towers and adding a Ministack STX, OWC optimizes my technology!
"

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Rep reply posted 2023-08-03
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your kind words and for choosing OWC as your main source for top-quality components. We are thrilled to hear that our products have helped optimize your technology, especially with upgrading the memory in the two Mac Pro towers and the OWC MiniStack STX. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-03

Good/ fast

"Through chat was able to get answers to my memory needed for my iMac."


Rep reply posted 2023-08-03
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We are pleased to hear that your OWC experience was excellent and that the chat support team was extremely helpful with your pre-sale questions. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-03

Love this site

"I buy all my work computers through you guys. I used to work on my own computers but the craftsmanship here is unparalleled. You guys help me reach my company needs without lifting a finger"


Rep reply posted 2023-08-03
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that we are making your experience fantastic by providing great products to choose from. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-03

Great service

"Quick delivery, excellent post purchase support provided by a knowledgable (live) person. "

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Rep reply posted 2023-08-03
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your review with us. We are so glad to hear that the customer support representative was so helpful with all of your post-purchase questions and that you received the order in a timely manner! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-03

Great service and deal!

"Fast shipping and value for money. OWC is my go to for my Mac accessories."


Rep reply posted 2023-08-03
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you're satisfied with the shipping speed and value of your purchase. At OWC, our goal is to always provide the best service and products for our customers! Thank you for making us your go-to for your Mac accessories. We look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/ ”


Verified
5/5

2023-08-02

Good quality and Reasonable price

"Been following OWC for long time. OWC products are ahead of the technology curve and great customer service. The order arrived on time and in good condition. "

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Rep reply posted 2023-08-02
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your honest feedback. We're glad that your OWC experience has been great and has met all your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-02

Good times

"Very easy to go through the checkout process"


Rep reply posted 2023-08-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that you had a great experience on our site. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-08-02

Great service quality parts

"They were very helpful, instructions were extremely thorough. Parts are top notch"

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Rep reply posted 2023-08-02
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback! Educating customers on not only the product but install and what to expect is just one awesome part our team provides. The other is making sure we have quality parts for all your mac and computer needs. If you have any questions about your order please let us know. ”


Verified
5/5

2023-07-17

Really Awesome!

"Everything is very well coordinated and easily to navigate."


Rep reply posted 2023-07-18
A rep from MacSales.com, OWCAmanda, has responded:

“We appreciate you taking the time to let us know that everything you found was very well coordinated and our site was easy to navigate. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/