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Product & services pricing
3.99/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-07-24

Great Upgrade, great value

"Adding RAM to my iMac was an excellent value. The spinning beach ball has all but vanished. Way cheaper than a new computer! Thank you, MacSales."

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Rep reply posted 2023-07-24
A rep from MacSales.com, OWC-Celeste, has responded:

“We appreciate you taking the time to provide your honest feedback. We love to hear that adding RAM to your iMac was quick, easy and a great value for your workflow Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-24

Welcome back

"Used you guys years ago and everything was always great. Now Im starting a new business so I had to come back and hopefully we'll have the same great relationship "


Rep reply posted 2023-07-24
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for providing us with your sincere input. We value your feedback and are pleased to learn that your experiences with OWC have consistently been positive. We extend our congratulations on the establishment of your new venture and assure you that we are available to cater to all your requirements in relation to your new business. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-24

luv me sum OWC -they are awesome

"Really reassuring to be able to trust a business and save money over much more expensive products"


Rep reply posted 2023-07-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you love and trust working with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
3/5

2023-07-24

misinformation

"Ordered chargers for new Mac air. chose one that said would work on the
the air series. It was a six pin model and my air is a five pin. did not know that till then. I see that certain models were listed and probably mine is not one of them. could the pin number also be listed in the details?
Educate me please. Also i could not find a charger listed that was a five pin.
"

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Rep reply posted 2023-07-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. I do see on the product page that one of the pictures shows an example of the pin size that this product shows as well as the compatibility will show the exact models that it works for. Someone has reached out to you and has not heard back. If you still need assistance with this charger please reach out to our Customer Service team. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-23

Love MacSales.com

"While I don't buy lots of items from MacSales, I've been a customer for a long time. They have great products, prices and service. I always trust MacSales."

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Rep reply posted 2023-07-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you have been a customer for a long time and that you have always found great products, prices, and service with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-23

OWC is one of the most reliable Mac hardware shop around.

"I buy for years all my peripherals for my professional studio system. Its always been a pleasure to deal with them and their knowledge and user friendly guidelines is playing an important role in my final purchase decision."

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Rep reply posted 2023-07-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that working with us has always been a pleasure and that our knowledge and user-friendly guidelines played an important role in your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-23

Great Service

"Open Box product was perfect and shipping was fast. Spot on well built dock solution for my needs. "

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Rep reply posted 2023-07-24
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share this feedback with us. We are delighted to hear that the order shipped in a timely manner and is working wonderfully for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-23

Really happy with products

"I heard them about on so many youtube videos.
And i when i decided to upgrade my machine i gave it a try and i am really happy with customer support and with products.
"

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Rep reply posted 2023-07-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the great feedback. It is always good to hear that you gave us a try and you were very happy with the results! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-23

Happy with products again

"Bought an external CD/DVD drive and Mercury Pro disc enclosure to use with our Macs. Both work just fine."

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Rep reply posted 2023-07-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you found what you needed and that the products are working for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-22

Nice

"Surprised to find a 20TB Drive with both USB3 and Firewire 800 capability for under $500.00.
Great. Oh, did I mention it comes with a 3 year warranty?
"


Rep reply posted 2023-07-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you are satisfied with your purchase and our selection of products. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-22

Exc

"Great deals. Great used products."


Rep reply posted 2023-07-24
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're glad to hear that your OWC Experience was great and met all your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-22

Great computer. Fast service. Highly recommend

"I was a bit nervous about ordering a refurbished computer online, but MacSales absolutely came through. The computer was clean and in excellent condition. It runs perfectly. And the shipping was super fast. Definitely recommend and will use again! "

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Rep reply posted 2023-07-24
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to write this glowing review, Lori! We are thrilled to hear that your experience in ordering a refurbished computer from us was a success. It's great to know that the computer was delivered in a timely manner and that the condition met expectations! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-21

Fantastic service!

"Quick response to my email and the prices are great! "


Rep reply posted 2023-07-24
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for taking the time to share your valuable feedback, Elizhunt. We truly appreciate your honest feedback. It brings us great joy to learn that you are highly satisfied with your OWC Experience. We are thrilled to hear that we were able to promptly address all your questions, and the affordable price was an added bonus for you. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-21

Great product, great service

"I purchased memory for my iMac. Great price and quick delivery. The installation video was excellent. It made me feel like an IT pro!"

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Rep reply posted 2023-07-24
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for taking the time to share your sincere feedback with us. We are thrilled to learn that you had a wonderful experience with the memory upgrade for your iMac. It is fantastic to hear that the upgrade met all your expectations and fulfilled your needs. Thank you for letting us know that our installation video was very helpful in installing your memory successfully. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-21

Great buying experience

"As always, MacSales exceeded all my expectations. "

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Rep reply posted 2023-07-21
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for dedicating your valuable time to sharing your genuine feedback. We are delighted to learn that we consistently deliver the exceptional service, assistance, and merchandise that you have come to anticipate from us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”