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Product & services pricing
3.99/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.28/5
Customer service:
3.93/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2023-07-29

Fantastic!

"First time shopping so other than that it was great! I found what I was looking for especially for an old iPod 5th Generation. Sweet!"


Rep reply posted 2023-07-31
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great first-time experience shopping with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-29

Purchase

"Exactly what i wanted in a timely manner"


Rep reply posted 2023-07-31
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you found exactly what you wanted and received your items in a timely manner. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-29

Great products, easy search

"In addition to the above, I appreciate the payment options."


Rep reply posted 2023-07-31
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to share your positive feedback with us. It is wonderful to hear that you find our products great and find our search process easy! We strive to provide a variety of payment options to accommodate all of our customers' needs. We look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2023-07-28

slaying paying!

"ok u guys slayed! #ate #slayer"


Rep reply posted 2023-07-28
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're glad that you're very pleased with your OWC Experience and that it has met all your expectations. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
3/5

2023-07-28

typing Fatigue

"had to update cart but there is not a way to do that on the last page, so if you go back to update your cart you have to enter all the address info a second time"


Rep reply posted 2023-07-28
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your valuable feedback with us. We apologize for any inconvenience that may have caused. That's something we can forward along to our website team for consideration in future updates. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-28

thanks for reviving my Mac Pros

"I used MacSales several times to revive two MacPro computers (4.1 circa 2010) with new SSD drives and newish graphics cards. The equipment was delivered promptly and everything works great. Now using these machines to run Ubuntu 20.04."

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Rep reply posted 2023-07-28
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that you have used us to revive two of your computers and that all of our products continue to work great for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-28

MacBook Air

"The process was so quick and easy and look forward to dealing with them again :)"


Rep reply posted 2023-07-28
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We're glad that your OWC Experience was great and met all your expectations and it would be our pleasure to assist you in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-28

You can trust them

"Great to deal with, very responsive to questions and extremely helpful. He did everything they said they would do in the time they said they were going to do it. What else could you ask for?"

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Rep reply posted 2023-07-28
A rep from MacSales.com, OWC_Michael , has responded:

“We greatly appreciate you taking the time to share your feedback. It's great to hear that you had a great shopping experience with us and that the support representatives were so helpful! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2023-07-28

Insufficient pictures

"MacBook should have more images to show the conditions of the device."


Rep reply posted 2023-07-28
A rep from MacSales.com, OWC-Celeste, has responded:

“Your feedback is greatly appreciated, Seng-Choy. As a way of ensuring transparency, we provide examples of the condition of the Mac. However, due to the extent of our inventory, we are unable to provide images of every individual Mac. Please be assured that we strive to deliver a similar Mac that is shown in the pictures. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-27

great Service

"Super fast and convenient
A++
"


Rep reply posted 2023-07-27
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that your experience was fast and convenient. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-07-26

Easy breazy

"The whole process was ABC as easy as 123! "


Rep reply posted 2023-07-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share quite an amazing review with us! We are thrilled to hear ordering from us was easy breezy, lemon squeezy! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-26

Did a return and refund

"Did a return and refund with no hassle and no problems. Excellent service and friendly agent. I will use this company again (as I have several times in the past)."

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Rep reply posted 2023-07-26
A rep from MacSales.com, OWC-Liz, has responded:

“Thank you for your feedback. We are happy to hear the return went well without hassle. We look forward to seeing you soon!”


Verified
5/5

2023-07-25

OWC people did everything necessary

"I had a complicated situation, and the people of OWC did everything that was needed -- with communication by email and phone, plus their actions -- to solve the problem in ways that were satisfactory. I am totally satisfied with what they did (and how), with the process and result."

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Rep reply posted 2023-07-26
A rep from MacSales.com, OWC-Liz, has responded:

“Thank. you for your feedback. We are always happy to try and work with our customers in every situation possible. We are happy to hear we could come to a resolution with you. If you have further questions please reach out to us. ”


Verified
5/5

2023-07-25

Best Drives EVER!!!

"Great company making wonderful products. "


Rep reply posted 2023-07-25
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for this wonderful review! It is thrilling to hear that you enjoy our high-quality products and that they never disappoint! We look forward to continuing to meet and even exceed your expectations with all your future orders! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-07-25

Easy peasy

"Fast shipping, instructions c’est, trusted brand ! "

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Rep reply posted 2023-07-25
A rep from MacSales.com, OWC-Celeste, has responded:

“We greatly appreciate you taking the time to provide your honest feedback. We love to hear that your OWC Experience was great and that it met all your expectations and needs. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”