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Product & services pricing
3.96/5
Chance of future purchase:
4.06/5
Shipping & packaging:
4.26/5
Customer service:
3.93/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-09-02

X

"Sorry I don’t have time for this review now"


Rep reply posted 2024-09-03
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for taking a moment to share your experience with us! We appreciate your feedback, even if it's brief! If you ever find the time to elaborate, we’d love to hear more about it! Your satisfaction means the world to us!”


Verified
5/5

2024-09-02

great price for ram

"awesome website and great price."


Rep reply posted 2024-09-03
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our RAM at such a great price and that you enjoyed navigating our website. Your support means the world to us, and we can't wait to serve you again!”


Verified
5/5

2019-10-03

If you need parts for a Mac, Your in the right place...

"When I need OEM Parts with the Exactly The Correct Part OWC - Is The Only Place To Shop Parts!"

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Rep reply posted 2024-09-03
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found exactly what you needed with our OEM parts. Your satisfaction is our top priority, and it’s fantastic to know that you consider us the go-to place for Mac parts. We appreciate your support and look forward to helping you again in the future!”


Verified
5/5

2024-09-02

Easy Does It

"So simple and straight forward."


Rep reply posted 2024-09-03
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the fantastic review! We're thrilled to hear that you found our process easy and straightforward. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. Keep enjoying your products, and let us know if you need anything else!”


Verified
5/5

2024-09-02

Luddite DIY technician

"I love that OWC helps me find the right parts for my machines. I can fix them, but I'd never know which part to buy without guidance."


Rep reply posted 2024-09-03
A rep from MacSales.com, OWC_Michael , has responded:

“ We are thrilled to hear that you found our resources helpful! It's fantastic that OWC can assist you in finding the right parts for your machines. Empowering DIY technicians like you to tackle repairs with confidence is what we’re all about! Thank you for sharing your experience, and happy fixing! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-01

Still A Happy Buyer!

"
After MANY TRANSACTIONS, I continue to check OWC when looking for tech gear... especially if I need Apple/Mac items!
"


Rep reply posted 2024-09-03
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your wonderful review! We're absolutely thrilled to hear that you continue to choose OWC for your tech gear, especially for Apple/Mac items! Your loyalty and support mean the world to us, and we can't wait to help you with your future purchases. Keep enjoying the gear, and happy shopping!”


Verified
5/5

2024-09-01

Always the best

"Best prices, alway reliable."


Rep reply posted 2024-09-03
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you consistently find the best prices and reliability with us. Your support means the world to us, and we're excited to keep delivering great products and service for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-01

Apple SSD

"servicing a MacBook Pro found a proprietary SSD card, no surprise, had to find alternative to erase and reformat drive"


Rep reply posted 2024-09-03
A rep from MacSales.com, OWC_Michael , has responded:

“We’re thrilled to hear that you found a solution for servicing your MacBook Pro! It’s always exciting to discover alternatives for proprietary components. Thank you for sharing your experience, and we appreciate your valuable insight! Your feedback helps others in the community navigate their tech challenges. Keep rocking that Mac! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
1/5

2024-09-01

Cable should of came with the card

"I bought video cards before and the power cable came with it. So I bought a used card, but no cable. When you pull it out of an old machine the cable should go with the card, now I have to pay extra for a 14 year old cable."

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Rep reply posted 2024-09-03
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that you were not satisfied with your recent purchase. Regrettably, our used products come as is from our site. The product specifically states on the site that the cable is not included and that all you are receiving with this is the card. We apologize for that confusion and will pass along your suggestion to provide that cable in the future. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-08-31

easy

"really good purchasing experience"


Rep reply posted 2024-09-03
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your awesome review! We're thrilled to hear that you had an easy and enjoyable purchasing experience with us. Your satisfaction means the world to us, and we can't wait to serve you again!”


Verified
2/5

2024-08-30

PayPal payment doesn't work

"I've tried from mobile and pc, but can't pay with PayPal at all. Button just doesn't open a popup windrow "


Rep reply posted 2024-09-03
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for the feedback. We are sorry to hear you're having trouble with PayPal. Please try clearing your browser cache or using a different browser which should hopefully fix the issues with PayPal not showing up correctly. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-30

MacMini 2020 in ‘24

"Quick shipping , packaged well, not a mark or scuff on it. Very clean and works great, "

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Rep reply posted 2024-08-30
A rep from MacSales.com, OWC_Michael , has responded:

“ Thank you so much for the fantastic review! We're thrilled to hear that your Mac Mini 2020 arrived quickly and in perfect condition. It’s great to know it’s working great for you! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-30

Nice Find in Google

"Good prices at this site and great items also."


Rep reply posted 2024-08-30
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your awesome review! We're thrilled to hear you found us through Google and are enjoying our great prices and items. Your support means the world to us, and we can't wait to help you with your future needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-08-29

Generally good service and prices

"Website configurator is really good, a couple of slightly confusing UI characteristics - the checkout "specials" are slightly clunky and cause an errant click . Not sure if it's black hat UX or just normal ambiguity. I can't really rate this particular experience until I receive the product. I like the fact that I have 60 days to buy the extended warranty. Not happy about the extended warranty not covering the display. But overall, so far its good. I'm a long time customer and have only received one new item that crapped out a week after the factory warranty ended. That's only one out of about a dozen things I've purchased over the years. Good success rate."


Rep reply posted 2024-08-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for sharing your feedback! We're thrilled to hear that you find our service and prices generally good, and that our website configurator has been helpful for you. We appreciate your insights about the checkout process—your thoughts on the UI are invaluable as we strive to improve. It's great to know you appreciate the 60-day window for the extended warranty, and we're always looking to refine our offerings. Your loyalty as a long-time customer means a lot to us, and we hope your upcoming product meets your expectations perfectly! Can't wait to hear your thoughts once it arrives!”


Verified
5/5

2024-08-29

Thanks!

"Thank you for making it painless to give life to an older machine!"


Rep reply posted 2024-08-29
A rep from MacSales.com, OWCAmanda, has responded:

“We’re thrilled to hear you had such a great experience! Thank you for sharing your enthusiasm about giving your older machine a new lease on life with our products. It’s wonderful to know we could make the process easy and enjoyable for you!”