Product & services pricing
4.08/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.35/5
Customer service:
4.16/5
Return/Replacement policy:
4.26/5
Featured Review


ResellerRatings
Verified
5/5

2024-12-19

Valhalla for Mac Users

"Have been purchasing from OWC for several generations of Mac computer upgrades and external devices. All have shown excellent performance and quality."


Rep reply posted 2024-12-19
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've been a loyal customer and that our products have consistently met your expectations for performance and quality. It’s always a joy to support Mac users like you as you upgrade and enhance your systems. We can't wait to continue this journey with you and see what you’ll explore next with OWC! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


ResellerRatings
Verified
2/5

2024-12-19

VERY POOR PAYMENT FEATURES

"Your payment process is full of bugs"


Rep reply posted 2024-12-19
A rep from MacSales.com, OWC_Michael , has responded:


Thank you for your feedback, and we apologize for the issues you've experienced with our payment process. We understand how frustrating this can be, and we’ll be sure to forward your comments to the appropriate team so they can address and resolve the bugs. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-19

luv it

"hell yea best sight woo hoo123"


Rep reply posted 2024-12-19
A rep from MacSales.com, OWCAmanda, has responded:

“We're absolutely thrilled to hear you love it! Woo hoo indeed! Your enthusiasm makes our day. Thank you for being part of our MacSales.com family!”


Verified
5/5

2024-12-18

This will replace a Drobo.

"Shopping with OWC is always easy!"


Rep reply posted 2024-12-19
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you're choosing OWC to replace your Drobo! It's great to know that you find shopping with us easy. We’re excited to have you as part of our OWC family, and we can't wait to see how you enjoy your new setup! Your support means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-18

Apple Mac Items arrived quickly & as ordered!

"I was pleased to find Apple Mac approved items that I needed at a good price. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-12-18
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that your Apple Mac items arrived quickly and exactly as you ordered. It's wonderful to know you found the quality products you needed at a great price. Your satisfaction means everything to us, and we can't wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-02

"I've bought and known about you for years"


Rep reply posted 2024-12-03
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you've been a loyal customer for years. Your continued support means the world to us, and we can't wait to keep serving you with the best products and service. Here’s to many more years together! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-18

Excellent products, great service.

"Can't say enough good things about Macsales.com. Each machine I've purchased over the past 10-12yrs from here are still working. It says a lot about the products they carry, and quality control. Extremely pleased return customer."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-12-18
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you've had such a fantastic experience with our products and service over the past decade! It's incredible to know that the machines you've purchased are still working well—this really speaks to our commitment to quality. We’re beyond grateful for your loyalty as a return customer and appreciate your kind words. Here’s to many more years of excellent products and service! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-02

Good service

" Appreciated you replacing lost ram module/"


Rep reply posted 2024-12-02
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear you had a great experience with our service. Your appreciation means the world to us, and we look forward to serving you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-12-18

Not more freeback

"Always top service and product"


Rep reply posted 2024-12-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We’re thrilled to hear that you consistently receive top-notch service and products from us. Your support means the world to our team, and we can’t wait to keep exceeding your expectations in the future!”


Verified
5/5

2024-12-17

Super fast service

"OWC is a reliable place for refurbished macs. Great service and prices!"


Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your amazing review! We're thrilled to hear that you experienced super fast service and found us to be a reliable source for refurbished Macs. It's great to know our prices and service met your expectations! We appreciate your support and can't wait to serve you again in the future!”


Verified
5/5

2024-12-17

Awesome

"Just a very very good company. Fast , efficient and the best part is that the product speaks for itself. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with us. It's fantastic to know that you found our service fast and efficient, and we couldn't agree more—our products are designed to impress! Your support means the world to us, and we can't wait to serve you again in the future!”


Verified
1/5

2024-12-17

couldnt change my shipping address

"so because they were closed and chat was not available i had to log out of my account that had my old address and just purchase it without my account."


Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that you were not able to change the shipping address during your order. We will pass along this frustration to our team. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-12-17

YES!

"Sure, YES!!!!!!!!!!!!!!!!!"


Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, we’re thrilled to see your excitement! Thank you for sharing your enthusiasm with us! It's fantastic to know that you had such a positive experience. Your support means the world to us!”


Verified
5/5

2024-12-17

Excellent!

"Excellent products and excellent support....... what more could you ask!"


Rep reply posted 2024-12-17
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with both our products and support team! It's our mission to provide top-notch service and quality, and your feedback really motivates us to keep up the great work! We appreciate your support and look forward to serving you again!”


Verified
5/5

2024-12-17

So happy I got a Mac!

"People where very patient
With me and helped me get the right Mac I needed!
Thanks a lot!!
Peter D
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-12-17
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you're so happy with your new Mac, Peter! It's fantastic that our team could assist you in finding the perfect fit for your needs. Thank you for recognizing their patience and support—your satisfaction is what we strive for! Enjoy your Mac, and thank you for choosing us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”