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Product & services pricing
4.03/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.30/5
Customer service:
3.99/5
Return/Replacement policy:
4.16/5
Featured Review


Verified
5/5

2024-11-14

This is it … I found it & there are the simple tools too!

"Looking to replace a 6th gen iPod battery and review a video on how to do the replacement … Found it here and on You Tube … Perfect!"


Rep reply posted 2024-11-14
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your awesome review! We're thrilled to hear that you found exactly what you needed for your 6th gen iPod battery replacement! It's fantastic that our tools and resources helped you on your journey. We love making tech repairs easier for our customers, and your feedback really energizes our team. Happy repairing!”


Verified
5/5

2024-11-13

Great service

"Got memory for 2005 Mac mini and need vram reset. Got information from support very nice and quickly."

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Rep reply posted 2024-11-14
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for this fantastic review! We're thrilled to hear that you had a great experience with our support team and that you found the information you needed so quickly. It's wonderful to know we could help you with your 2005 Mac mini's memory. If you ever need further assistance or have any questions, don't hesitate to reach out. We appreciate your kind words and your support!”


Verified
5/5

2024-11-13

Hard drive arrived right away, Seems to work well. It did require formatting before using it,

"Hard drive arrived right away, Seems to work well. It did require formatting before using it, I am using it for Time Machine backups.

"

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Rep reply posted 2024-11-14
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that your hard drive arrived quickly and is working well for your Time Machine backups. Formatting is a crucial step, and we're glad you got that sorted out. Your feedback means a lot to us, and we appreciate you taking the time to share your experience! Happy backing up! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-13

Timely, efficient service and delivery

"Product deliver within a week of placing Order.

"

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Rep reply posted 2024-11-14
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear about your amazing experience with our timely and efficient service! It’s fantastic that your product arrived so quickly after your order. Thank you for taking the time to share your positive feedback. We truly appreciate it! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-13

Mac user…..

"Great website, easy to navigate, many competitive upgrades options for Mac users….."

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Rep reply posted 2024-11-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you find our website easy to navigate and appreciate the competitive upgrade options we provide for Mac users. Your support means the world to us, and we're excited to continue helping you with all your Mac needs!”


Verified
5/5

2024-11-13

easy checkout

"good quick checkout that worked well."


Rep reply posted 2024-11-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our checkout process easy and quick. Your feedback means a lot to us, and we’re excited to continue providing a seamless shopping experience for you and all our customers!”


Verified
5/5

2024-11-13

VERY Knowledgable, Pleasant, helpful and fast - pick 4

"Pre-sales support is great as is technical support. "


Rep reply posted 2024-11-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our pre-sales and technical support teams. Our knowledgeable staff always aims to be helpful and efficient, so it's wonderful to know they made an impact. We appreciate your support and look forward to assisting you again in the future!”


Verified
5/5

2024-11-13

Duh

"If you know what you want this is an easy website to manipulate"


Rep reply posted 2024-11-13
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate. We strive to provide a seamless shopping experience for our customers. If there's anything else we can do to make your experience even better, just let us know! Happy shopping!”


Verified
5/5

2024-11-13

Perfect experience

"OWC has the fastest shipping, at a price that when combined with your purchase is less than the rest.
With an easy to navigate website, great prices, quick shipping, and the stuff you need IN STOCK, why bother shopping elsewhere!
LS
"

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Verified
5/5

2024-10-28

Great first experience

"Stopped by to purchase a battery for a customer. I started to browse around and picked up a Mac mini I am going to upgrade, install Sequoia and connect to my TV.
Thanks
"


Rep reply posted 2024-10-29
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great first experience with us! It's awesome that you found a Mac mini to upgrade while you were here—what a perfect project! We can’t wait for you to install Sequoia and connect it to your TV. If you have any questions or need assistance along the way, we're here to help. Happy upgrading! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-13

Easy as usual.

"Another satisfied consumer..."


Rep reply posted 2024-11-13
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for your fantastic feedback! We're thrilled to hear that you found the process easy and satisfying. Your support means the world to us, and we're excited to continue providing you with great experiences in the future!”


Verified
5/5

2024-11-13

Reliable

"I have used OWC-MacSales for decades and have always received excellent service and gear."

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Rep reply posted 2024-11-13
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you've been with us for decades and that our service and products have consistently met your expectations. Your loyalty means the world to us, and we can’t wait to continue providing you with the quality gear and support you deserve!”


Verified
5/5

2024-11-13

cheaper than Apple

"i wanted a cheaper alternative to Apples Thunderbolt 5 cable. OWC to the rescue."


Rep reply posted 2024-11-13
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found our Thunderbolt 5 cable to be the perfect, budget-friendly alternative to the Apple cable. It’s wonderful to know that OWC was able to meet your needs and offer you a great solution. We truly appreciate your support and are excited to help more customers like you!”


Verified
4/5

2024-11-13

"First time 4 stars for me. The keyboard, while in perfect working condition, had a gouge on the corner. I was able to file it away but there is a mark now where it was. "

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Rep reply posted 2024-11-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your feedback! We're thrilled to hear that your keyboard is working perfectly! We appreciate your understanding regarding the gouge issue and are glad you could address it. Your insights help us improve and provide the best products possible. We look forward to serving you again in the future!”


Verified
5/5

2024-11-13

yoyomac

"Just finished my project using your products and all turned fine, very satisfied !Order arrived in a couple of days and items performed as described and expected. "

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Rep reply posted 2024-11-13
A rep from MacSales.com, OWCAmanda, has responded:

“Wow! Thank you so much for this fantastic review! We're thrilled to hear that your project turned out great using our products! It's wonderful to know that your order arrived quickly and that everything performed just as you expected. Your satisfaction means the world to us! We can't wait to see what you create next!”