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Product & services pricing
3.96/5
Chance of future purchase:
4.06/5
Shipping & packaging:
4.26/5
Customer service:
3.93/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-08-24

excellent Service

"These guys know what they're talkin' about! Trustworthy. "


Rep reply posted 2024-08-26
A rep from MacSales.com, OWCAmanda, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our service and found our team knowledgeable and trustworthy. Your support means the world to us, and we can't wait to assist you again in the future!”


Verified
5/5

2019-06-03

Good product but doesn’t work for me.

"The connection doesn’t work for my older drives which is why I bought it. "

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Rep reply posted 2024-08-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for taking the time to leave a review! We're thrilled to hear that you think our product is good, even if it didn't quite meet your needs for your older drives. We appreciate your feedback and want to help you find a solution that works perfectly for you. If you need assistance or recommendations for compatible products, feel free to reach out! Your satisfaction is important to us!”


Verified
3/5

2024-08-24

Disappointed

"Since you ship outside US, you should have considered adding a 220V adapter to the power supply, even during checkout at an extra small charge. "

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Rep reply posted 2024-08-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We can pass along this request for our international customers as we are always looking for ways to improve! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-08-24

very good

"it was easy eo get what i wanted"


Rep reply posted 2024-08-26
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you for the fantastic review! We're thrilled to hear that you found our site easy to navigate and that you got exactly what you wanted. Your satisfaction means the world to us, and we can’t wait to serve you again!”


Verified
5/5

2024-08-24

Great Products

"Great products and sales!"

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Rep reply posted 2024-08-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you love our products and appreciate our sales. Your support means the world to us, and we can't wait to continue providing you with great items in the future!”


Verified
5/5

2024-08-08

Good Site

"The account user interface is a little awkward, but overall fairly clean site. Most importantly, OWC has some of the best Mac products outside of the Apple store that are reasonably priced. I appreciate this company’s offerings."


Rep reply posted 2024-08-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your great review! We're thrilled to hear that you find our site clean and appreciate the quality of our products. We’re always working to improve the user experience, so your feedback about the account interface is super valuable. We're glad you see the value in our offerings—your support means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-24

aok

"quick and easy no trouble as guest"


Rep reply posted 2024-08-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a smooth and effortless experience as a guest. Your satisfaction means the world to us! We can't wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-23

Was perfect

"I ordered a used Apple Display 5k and it was perfect. Thanks!"

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Rep reply posted 2024-08-26
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that your used Apple Display 5K arrived in perfect condition. It's always our goal to provide top-notch products that exceed expectations. Your satisfaction means the world to us, and we can't wait to assist you with your future orders!”


Verified
4/5

2024-08-08

The oz

"Awesome products from this company. I have a few of their products. "


Rep reply posted 2024-08-08
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear you're loving our products! Thank you so much for choosing us for your tech needs. If you ever need assistance or have any questions, feel free to reach out to us. Enjoy your purchases from MacSales.com! https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-23

GREAT

"doing business with you is great as are the prices!"


Rep reply posted 2024-08-23
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with us and found our prices to your liking. Your support means the world to us, and we can’t wait to serve you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-23

Great product and service

"Ordering was easy. Saved a bundle by buying used. Product was delivered as advertised. Received in a reasonable amount of time. The phone even had a screen protector applied!

Will definitely use again.
"

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Rep reply posted 2024-08-23
A rep from MacSales.com, OWC_Michael , has responded:

“We’re thrilled to hear your fantastic feedback! ? It's amazing that you found the ordering process easy and saved a bundle with our used products. We're so glad your item arrived just as promised and that you appreciated the added touch of the screen protector! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-23

Thank you Kimberly!!!

"Kimberly was exceptionally helpful, I had a ton of questions as I am going to be transferring data/files from an even older computer ,
"


Rep reply posted 2024-08-23
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear about your amazing experience with Kimberly! It's fantastic that she could assist you with your data transfer questions. Helping our customers feel confident and informed is what we strive for, and it's wonderful to know she made such a positive impact on your journey. Thank you for sharing your thoughts, and enjoy your new setup! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
2/5

2024-08-23

RAM was not compatible

"I have a legacy Intel MacBook Pro. I purchased a new battery and RAM based on the site's references for compatibility. The battery works perfectly, the RAM not at all."

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Rep reply posted 2024-08-23
A rep from MacSales.com, OWC-Celeste, has responded:

“I'm sorry to hear that you're experiencing compatibility issues with the RAM on your legacy Intel MacBook Pro. It can be frustrating when products don’t work as expected, especially after relying on compatibility guidelines. To help resolve this, please reach out to our support team with the specific RAM model you purchased, as well as the MacBook Pro model you have. We want to ensure you have the right components for your device and can assist you in finding a suitable solution. Thank you for bringing this to our attention, and we appreciate your patience as we work to make it right.”


Verified
5/5

2024-08-22

Great deal on additional storage

"Need more storage for my OWC Thunderbay to help consolidate summer photos. Great options for a large-capacity HDD on sale."


Rep reply posted 2024-08-22
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear you found a great deal on additional storage! It's fantastic that you're using our OWC ThunderBay to consolidate your summer photos—what a wonderful way to keep those memories safe! We’re glad you appreciate the large-capacity HDD options we have on sale. Happy storing, and thank you for being a part of the MacSales family! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-22

Dopest source around

"Just think it, and a few minutes later it's on the way to you. Simply the best."


Rep reply posted 2024-08-22
A rep from MacSales.com, OWC_Michael , has responded:

“ Thank you so much for the amazing review! We're thrilled to hear that you find us to be the dopest source around! It's our goal to make your shopping experience as easy and quick as possible, and we're so glad we could deliver that for you. Your support means the world to us, and we can't wait to serve you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”