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Featured Review
Every experience should be this smooth!
"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
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Good stuff
"Smooth transaction. Easy to navigate and find what I needed"
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Damaged product.
"I talked to customer service more than a week ago about my MacBook I ordered on cyber Monday and the condition i received it in. Still have not gotten any response from owc or Mac sales. "
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Item not received
"Never heard from company. Never received item"
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you for the feedback. Once the order is placed our system will send out a confirmation for this order via email. Your item itself is back ordered and is expected to ship at the end of December. We apologize for this inconvenience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
All I want for Christmas is a new SSD upgrade for my iMac
"OWC has always been a great and reliable source of not only upgrade parts but also the information to go along with it."
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you find OWC to be a great and reliable source for your upgrade needs. It’s wonderful to know that our information is helpful to you as you look to enhance your iMac with an SSD upgrade. We appreciate your support and can’t wait for you to enjoy your new upgrade! Happy holidays!”
Very Helpful!
"Chris was very helpful and very knowledgeable. Thank you!"
A rep from MacSales.com, OWC_Michael , has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that Chris provided you with such helpful and knowledgeable support. It's our goal to ensure every customer has a great experience, and your feedback makes us so happy! We appreciate you taking the time to share your thoughts! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
Thank you
"Great help from the staff, item delivered as promised!
Thank you, I will be back! "
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A rep from MacSales.com, OWCAmanda, has responded:
“We're thrilled to hear about your positive experience! It's fantastic that our team could assist you and that your item arrived just as promised. We can't wait to welcome you back for your next purchase! Thank you for choosing us!”
They have all the best equipment
"Always find all the best stuff at OWC!"
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A rep from MacSales.com, OWC_Michael , has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you consistently find the best equipment with us at OWC. Your support means the world to us, and we can't wait to continue providing you with top-notch products! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
good service
"good service
easy to navigate website
good technical information about the products "
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A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for your wonderful review! We're thrilled to hear you had a positive experience with our service and found our website easy to navigate. It's fantastic to know that our technical information helped you make informed decisions. Your feedback inspires us to keep improving and providing the best for our customers!”
desperate for more
"Need reliable storage for my Mac that will accommodate my devices"
A rep from MacSales.com, OWC-Celeste, has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear you're excited about finding reliable storage for your Mac! It’s awesome to know our products are meeting your needs. If you ever need any assistance or have questions about expanding your storage options, we're here for you! https://eshop.macsales.com/Service/”
Perfect Inventory To Select From
"The item selection and clarity of the merchandise's descriptions, on top of the quality of goods here, has led me to a great working relationship with Mac Sales in regard to previous and future purchases! They are the best in the used Apple-product market! I could not be more satisfied with my experiences here thus far. Have a very Happy Holiday season!"
A rep from MacSales.com, OWCAmanda, has responded:
“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you appreciate our selection and the clarity of our product descriptions. It’s fantastic to know that you’re excited about your future purchases with us. We can’t wait to continue providing you with top-notch products and service. Your support means the world to us!”
“Just one more thing” - as S.J. used to say,
"I’ve grouped most of my recent Mac Accessories from OWC in the last 5 years, upgrading to Model 9 iPad and 1st gen. M1 MacBook Pro has needed more SSD external Drives, “C” cables, and adapters.
I have had the Macintosh since its introduction, with replacements and upgrades along the way.
most recent purchase was a multi-port dock, thank you."
A rep from MacSales.com, OWC-Celeste, has responded:
“Wow, thank you so much for your fantastic review! We’re thrilled to hear that you’ve been a loyal OWC customer for the past five years and that our products have played a role in your journey with your Mac accessories. It’s exciting to know that you’re upgrading to the M1 MacBook Pro and that our SSD drives, cables, and adapters have met your needs. Your long-time support and trust in us mean the world! We can’t wait to see what upgrades you make next!”
Quality goes a long way
"Years ago, I had a tech guy tell me about you (over 10 years) and I've shopped with you guys ever since for trusted parts and refurbished Apple laptops. Looking forward to trying out the feature of turning in old Apple products.
"
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you so much for your amazing 5-star review! We're thrilled to hear that you've been part of the MacSales family for over a decade and have trusted us for your Apple needs. Your loyalty means the world to us! We're excited for you to try out our trade-in program and can't wait to continue serving you with top-quality parts and refurbished laptops. Here’s to many more years together! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
Great service as always.
"Great catalog of Macs and upgrades. I did end up returning the item but I received great customer service and I will definitely be purchasing other items in the future. Thanks team!"
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A rep from MacSales.com, OWC_Michael , has responded:
“Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with our customer service and enjoyed our catalog of Macs and upgrades. Your support means the world to us, and we can't wait to assist you with your future purchases. We're here to help whenever you need! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
Customer Service
"I had an issue installing the memory cards I purchased and their customer service was very helpful and solved the problem."
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A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that our customer service team was able to assist you with your memory installation. It's always our goal to provide top-notch support, and we're glad we could help you solve the issue. Your satisfaction means the world to us!”
Valhalla for Mac Users
"Have been purchasing from OWC for several generations of Mac computer upgrades and external devices. All have shown excellent performance and quality."
A rep from MacSales.com, OWC_Michael , has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've been a loyal customer and that our products have consistently met your expectations for performance and quality. It’s always a joy to support Mac users like you as you upgrade and enhance your systems. We can't wait to continue this journey with you and see what you’ll explore next with OWC! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you for the feedback. We are sorry to hear that you are having issues with the Mac that you purchased. We do see that a representative has reached out to you for assistance. Please continue working with them to resolve this issue. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”