"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I've bought parts for a MacBook Air from you before, and knew that y'all know your stuff. So I came back to you when it was time for a "new" machine."
"I've utilized you guys previously, and a frequent flyer discount WOULD have been nice"
“Thank you so much for your feedback and for being a loyal customer! We're thrilled to hear that you found your experience to be better than MEH! Your suggestion for a frequent flyer discount is a fantastic idea, and we appreciate you sharing it with us. We’re always looking to improve and provide the best service possible, so we'll definitely take that into consideration. Can’t wait to see you again soon!”
"Great Customer Service from Ro and Chris!!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that Ro and Chris provided you with great customer service. Our team is dedicated to ensuring you have the best experience possible, and it's wonderful to know they made a positive impact. We appreciate your support and look forward to serving you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Excellent condition as stated. Packed well and shipped on time. "
“Thank you so much for your fantastic review! We're thrilled to hear that your MacBook Pro arrived in excellent condition and that you were pleased with our shipping process. We always strive to pack our products securely and ensure timely delivery, so it’s wonderful to know we hit the mark for you. Enjoy your MacBook Pro, and we appreciate your support! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"What can I say except that Affirm makes purchasing and paying easy? You have the flexibility to choose your payment method—WHOA!"
“Thank you so much for your fantastic review! We're thrilled to hear that you love using Affirm for your purchases! The flexibility to choose payment methods really does make shopping easier, doesn't it? We appreciate your support and are excited to continue providing you with great options! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"My cc was not accepted, so I used Paypal. Paying through paypal has a different UI experience than cc payment. This makes me NERVOUS "
“Thank you so much for your valuable feedback! We’re thrilled you chose to shop with us! We understand how important a seamless payment experience is, and we appreciate you bringing the differences in UI to our attention. Your comfort while shopping is our top priority, and we’re constantly looking for ways to improve. We hope to provide an even smoother experience next time! Thank you for being a part of our community! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Long time customer. Not always the best deals...but always the best customer service and THAT is why I keep coming back. Nobody else in my travels match their post sale support and service.
That said, I miss having a dedicated Account Rep.
I miss free UPS ground shipping (today's order offered Free SurePost-1wk)
Don't always believe their savings! Open Box or GarageSale will say Save $100! But that is based off an old price point for New. The item I bought today OpenBox was $30 less than New currently on their site but it said I saved $100"
“Thank you for sharing your thoughts with us. We're glad to hear that our customer service has kept you coming back, as we strive to provide the best support possible. We understand your concerns about the changes in dedicated account representation, shipping options, and pricing transparency. Your feedback is invaluable, and we'll be sure to take it into consideration as we continue to improve our offerings. If you have any further suggestions or need assistance, please don't hesitate to reach out.”
"Excellent product. Highly recommended "
“Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your MacBook Air battery and that you consider it excellent. Your recommendation means the world to us! If you have any questions or need assistance in the future, feel free to reach out. Enjoy your computing!”
"I like the fact that I could configure the system. "
“Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ability to configure your system to meet your needs. It's always exciting to know our customers are happy with their experience. If you have any questions or need assistance with your configuration, feel free to reach out! https://eshop.macsales.com/Service/”
"I've been using OWC for ever I tell everyone about you!"
“Wow! Thank you so much for your amazing 5-star review! We're thrilled to hear that you've been a loyal OWC customer for so long and that you're spreading the word about us. Your support means the world to us, and we can't wait to continue providing you with top-notch products and service. You rock!”
"I needed to return an item and replace it with a better one for my needs. The prices was fairly smooth."
“Thank you so much for sharing your experience! We're thrilled to hear that your online order process went smoothly and that you found our prices to be fair. We always strive to make returns and exchanges as easy as possible for our customers, and it's awesome to know we met your needs. Your feedback means a lot to us!”
"Chatted with Patrick E and was able to get the right storage solution for multiple 2.5" SSD Drives"
“Thank you so much for your fantastic review! We're thrilled to hear that Patrick was able to help you find the perfect storage solution for your SSD drives! We're dedicated to providing excellent customer service, and it’s great to know we hit the mark for you. Enjoy your new setup!”
"Easy order, great priced items "
“Wow, we’re thrilled to hear you had such a fantastic experience! It's awesome that you found our ordering process easy and our prices great. We truly appreciate your support and can't wait to help you again in the future! Thank you for being a part of the MacSales family!”
"After realizing my iMac didn't have enough RAM to run logic pro I saw YouTube video recommending otherworld computing and I was happy to see that ram prices have decreased drastically. Order ordering RAM was easy and quick."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our RAM at a great price and that the ordering process was easy and quick! It's awesome that you're able to enhance your iMac for Logic Pro—there's nothing like a speed boost to take your projects to the next level. We appreciate your support and can't wait to see what you create with your upgraded setup!”
"Irie mon..much respect everything."
“Thank you so much for your enthusiastic review! We're thrilled to hear that you had a great experience with us. Your support means the world to us, and we appreciate you taking the time to share your thoughts. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWCAmanda, has responded:
“We’re thrilled to hear that you’re returning to MacSales.com for your MacBook Air needs! Thank you for trusting us with your technology upgrades. It's fantastic to know that our expertise keeps you coming back for more goodies! We’re here to provide you with the best parts and support, and we can't wait to help you again in the future!”