"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"International shipping charges are exorbitant, otherwise the deals would appear attractive "
"Found what I was looking for and the prices are always competitive. Customer service is great too."
“Thank you for your amazing review! We're thrilled to hear that you found exactly what you were looking for and that our prices met your expectations. It’s fantastic to know you had a great experience with our customer service too! We appreciate your support and can’t wait to help you again soon! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"OWC does a good job of making international transactions simple."
“Thank you for your fantastic review! We’re thrilled to hear that you found our international transactions simple and that we could provide you with an "other worldly" experience while keeping it down to earth. Your feedback inspires us to keep delivering exceptional service! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I can always find what I need for external or internal needs. That includes replacement batteries or external storage"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you always find exactly what you need for your Mac, whether it's replacement batteries or external storage. Your support means the world to us, and we can't wait to continue serving you with all your Mac needs in the future!”
"I had been eyeballing this computer for over a month. I did not know ya'll sold used "Mac Mini" computers. This will be the last computer I should ever need. Thanks for the easy and good experience. I look forward to getting the "new to me" mini and begin the transfer process. I may need to call to be sure I understand how, since I am an officially "old man.""
“Wow, we’re thrilled to hear you had such a fantastic experience! Thank you for choosing us for your new-to-you Mac Mini! It’s always exciting to see someone find the perfect deal after keeping an eye on it for a while. Don’t hesitate to reach out if you have any questions about the transfer process—we're here to help and make sure everything goes smoothly. Enjoy your new computer! https://eshop.macsales.com/Service/”
"Just another purchase with the same good results. They are my go to choice for Mac goodies"
“Wow, we're absolutely thrilled to hear that you're a happy buyer and that you've chosen us as your go-to for Mac goodies! Thank you so much for your continued support and for sharing your positive experience. We can't wait to help you with your next purchase!”
"Apple accessories at its finest. "
“Thank you for your fantastic review! We're thrilled to hear you love our Apple accessories! It's our passion to provide top-quality products for all your Apple needs. Your support means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Shipped me a very used apple pencil 1 for price of new one. No apple packaging no spare tip. Tip worn out.
"
“I sincerely apologize for the experience you had with your recent purchase. We understand how frustrating it can be to receive a product that doesn't meet your expectations. The Apple Pencil you purchased was indeed a first-generation model, as noted on our website, and being nearly 9 years old, it may show some wear and tear. However, we strive to be clear about the condition of used items, and we regret any misunderstanding. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I can't rate the machine's performance yet because I have just had it for two days, but the packaging was perfect when I received it. The MAC looks brand new and the size of the monitor I ordered is awesome for my work. I Googled and found this site so I decided to give it a try. "
“Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying the packaging and the look of your newly refurbished Mac! It's great that you found us and decided to give our products a try. We can't wait to hear about your experience with the performance as you continue to explore all that it has to offer. Happy working with your awesome monitor!”
"Equipment always arrives when expected and works exactly as described."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're happy with our equipment and service. It’s always our goal to provide top-notch products that meet your expectations, and we’re so glad to know we’re hitting the mark! Your support truly motivates us to keep delivering the best.”
"Quick and Easy way to purchase, not to mention the good prices"
“Wow, thank you so much for your fantastic review! We're thrilled to hear you found our purchasing process quick and easy, and that you love our prices! Your satisfaction is our top priority, and it's amazing to know we've hit the mark for you. We can't wait to see you back for your next purchase! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I am waiting it good so far. Can’t wait to try it out"
“Thank you so much for your review! We're thrilled to hear that everything is going well so far. It's exciting to know you're eager to try it out! Your enthusiasm means a lot to us, and we can't wait to see how you enjoy the product. Keep us posted on your experience! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"As the title says, your sales person had me order the wrong product. Now I have to go thru the inconvenience of returning it in order to get a refund. When the OWC tech team realized that I had been told to order the wrong product, I should have been given an immediate refund."
“Thank you for taking the time to share your honest feedback with us. We genuinely appreciate it, as it helps us improve our service. We’re sorry to hear that you received incorrect information, which led to your order of the wrong product. Unfortunately, our policy requires that we receive the returned item before we can process a refund. We understand this may be frustrating, and we sincerely apologize for any inconvenience this situation has caused. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I was able to find and order a favorite MBP, and get quick delivery too."
“Thank you so much for your fantastic review! We're thrilled to hear that you had an easy purchasing experience and found your favorite MacBook Pro at a great price. Quick delivery is what we strive for, and it’s awesome to know that we met your expectations. Enjoy your new device!”
"I have ordered from OWC for more than 30 years and NewerTech products since the early days. Apparently NewerTech’s only distribution channel is OWC, which makes it even better.
Speedy free delivery allowed me to get some vintage systems up and running quickly."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you've been with us for over 30 years and that you love our products and the NewerTech offerings! It’s fantastic to know that our speedy free delivery helped you get your vintage systems up and running quickly. Your continued trust in us means the world, and we can't wait to keep supporting your tech needs for many more years to come! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you for the feedback. We are sorry to hear that you did not have the experience we hope for our customers. We will be sure to pass your frustration along regarding those international shipping fees. Regrettably, we do not set those prices as the shipping companies choose them. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”