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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
2/5

2024-08-02

Ghosted

"I ordered a simple hard drive and did not hear from the company or the delivery service for eight days. I finally emailed the company to find out what was going on. They responded quickly but without taking responsibility. I am sill waiting for the product. It's been more than two weeks. I try to support companies in addition to Amazon, but it's hard when I know they would have had it here in 24 hours. "

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Rep reply posted 2024-08-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the honest feedback. We are sorry to hear that your order was not processed as quickly as you had hoped. We will pass along this feedback so we can look into what held up that order and make the experience better in the future. ”


Verified
5/5

2024-08-02

Quick RAM

"Great web experience for fast shipped MAC RAM"


Rep reply posted 2024-08-02
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for the fantastic review! We're thrilled to hear that our RAM helped enhance your web experience on your Mac. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-17

A good buy

"I had some trouble ordering. It took three tries to get the order done."


Rep reply posted 2024-07-17
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your feedback and for choosing MacSales.com! We are thrilled to hear that you are happy with your purchase. We appreciate your patience throughout the ordering process and are glad that everything worked out in the end. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-01

Quick and accurate fulfillment.

"As usual MacSales delivers quick and accurate turn around on orders. Placed order around 3PM ET and it was packed and ready to go that day. On top of quick response they have great products. What's not to like?"

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Rep reply posted 2024-08-02
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had another fantastic experience with MacSales.com! Thank you so much for your kind words and for choosing us for your tech needs. We truly appreciate your continued support and are delighted that you are happy with our products and quick service. Enjoy your new gear!”


Verified
5/5

2024-08-01

you ROCk macs

"Great website. super simple to use. simple check out."


Rep reply posted 2024-08-01
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you had such a great experience shopping on our website. We're always striving to make the process as simple and easy as possible for our customers. We truly appreciate your feedback and support! https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-01

Best Docks for Mac

"Our office has used several USB-C docks to connect monitors and other peripherals and the OWC docks have proven to be the most, if not only, reliable docks to use. They are the only dock I could honestly recommend."

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Rep reply posted 2024-08-01
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your glowing review! We're thrilled to hear that our OWC docks have been the most reliable choice for your office setup. Your recommendation means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-01

Fast Shipping

"Good value for money spent!"

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Rep reply posted 2024-08-01
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had such a positive experience with our fast shipping and great value! Thank you for choosing MacSales.com for your tech needs.”


Verified
5/5

2024-07-31

All went well

"The old Mac is up and running again"


Rep reply posted 2024-08-01
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that your old Mac is up and running again! Thank you for choosing MacSales.com for your upgrade needs. We appreciate your feedback and are grateful for your support. Happy computing!”


Verified
5/5

2024-07-31

Excellent all around!

"The best packing I have every sene for a product!"

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Rep reply posted 2024-08-01
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We strive to provide top-notch products and packaging, and we're thrilled to hear that you were impressed with your experience. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-31

Very nice deals

"I received really nice deal from this and receive product’s quality was as expected. I’m so happy about the choices that I made. "

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Rep reply posted 2024-08-01
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you had such a positive experience with us! Thank you for choosing MacSales.com for your tech needs. We're dedicated to providing great deals and top-notch quality products, and we're glad we could meet your expectations. Enjoy your new purchase!”


Verified
5/5

2024-07-31

Easy to order

"Was looking for a cheap dreaded and this was the perfect option for me"


Rep reply posted 2024-07-31
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback! We’re glad to hear that you found the perfect option at a great price! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-16

New Power to my late 2009 iMac!

"OWC products had made worthy to upgrade and continue using good and robust equipment! Thanks for providing quality products!"


Rep reply posted 2024-07-16
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you upgraded your late 2009 iMac with OWC products and that they've helped you continue using your equipment! Thank you for choosing our quality products to enhance your iMac experience!”


Verified
5/5

2024-07-31

SuperWhamDyne Memory

"Great website, easy to use, was able to find the exact product to match my needs."


Rep reply posted 2024-07-31
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you found our website to be great and that you were able to find exactly what you needed working with us. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
4/5

2024-07-31

The product is great

"If you are out of USA make sure you check the exchange rates or you will pay more than you expect "

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Rep reply posted 2024-07-31
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you enjoy our products. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
1/5

2024-07-30

Unhappy

"Very unhappy with the service that I received because I asked live chat representative Noima R. Could I change my shipping address and she told me that I couldn’t and if I wanted to that I would have to cancel my order. So I responded OK and ended the chat she took that as the initiative to cancel my order without asking any clarifying questions or specifically asking me do I want to cancel my order. I don’t understand how my order was canceled although I stopped responding signifying I’m ending the chat, I ended up having to re-order the computer and be charged twice for the computer. "

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Rep reply posted 2024-07-31
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your review with us. We are sorry to hear about the cancellation of your order. I understand how frustrating this situation can be, especially when it results in having to reorder and being charged twice.

It seems there was a miscommunication that led to the cancellation of your order. We strive to offer clear and effective assistance, and I apologize that we did not meet those expectations in this case. The canceled order has been refunded back to the payment method used. ”