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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
3/5

2024-07-30

JavaScript Woes

"Used Safari in Monterey to place my order - I could log into my account just fine, but when I proceeded to checkout, I had to log in AGAIN to execute payment, and this time log-in failed due to a JavaScript error. Every time!
(this with JavaScript enabled in Safari preferences) Had to switch to Chrome in order to complete the transaction - how embarrassing for a company claiming to be Mac-centric!
"


Rep reply posted 2024-07-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that you had issues on our site. We shall pass along this information so we can see what is going on and fix that issue. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
3/5

2024-07-30

Be careful

"Turns out the special sale price was the regular price on Amazon. If I had not taken the free shipping, I would have paid more than on Amazon. Does not seem right......"

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Rep reply posted 2024-07-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that you were not satisfied with your experience. As Amazon is one of our certified resellers they typically have the same sale prices that we do on our products. We are sorry that our shipping options were not as good as the Amazon options. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-07-30

Still Doing Great Work

"good experience. Would order again."


Rep reply posted 2024-07-30
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you had a great experience with us! Thank you for the wonderful review. We look forward to serving you again in the future.”


Verified
5/5

2024-07-30

Excellent customer service and rapid delivery

"The keyboard was delivered Withings a couple of days, and was packaged very well. Keyboard works great! "

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Rep reply posted 2024-07-30
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback. We're glad our team could provide excellent customer service and that your keyboard arrived quickly and in great condition. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
1/5

2017-10-27

No LOYAL costumer is cared for!

"Hardware fails after warranty, the usual. Sales team, well they want to sell only!!!"

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Rep reply posted 2024-07-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the honest feedback. We are sorry to hear that we were not able to come to a satisfactory resolution. Since your product from this review is past warranty by 2 years we would not be able to offer that warranty coverage. We apologize for that inconvenience. ”


Verified
5/5

2024-07-30

Best, easiest purchase for a first time customer

"Very good deals, options, layout—everything. You guys are great!"


Verified
5/5

2024-07-30

Mac

"easy website and excellant products"


Rep reply posted 2024-07-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the 5-star review! We're thrilled to hear that you found our website easy to use and are happy with our excellent products. Your feedback means the world to us!”


Verified
5/5

2024-07-29

Easy!!

"Needed memory, got memory 1 minute"


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a quick and easy experience upgrading your memory with us! Thank you for choosing OWC for your tech needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-29

Super Easy Website to Navigate

"The website is easy to navigate and the items are quality items."


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you found our website easy to navigate and that you are happy with the quality of our items! Thank you for the positive feedback! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-29

Big Mac batgain

"My tech savvy friend compared the same Mac on eBay, and on the other Max selling site. With all things considered, your computer won out."


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you found the perfect Mac at a great value with us. Your support means the world to us, and we look forward to serving you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-29

Easy A+

"Product in excellent condition. Easy transaction. A+"

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Rep reply posted 2024-07-29
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear that you had such a positive experience with us! Thank you for the glowing review and we appreciate your feedback. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-29

Great service! Easy to order!

"Ordering process is simple and easy. Expecting delivery in 2 days!"


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you had a great experience ordering with us! Thank you for taking the time to leave us such a positive review. We hope you enjoy your purchase once it arrives in just 2 days! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-29

No time to do review but I feel like I should

"As usual ordering was hassle-free and easy and I really have no complaints if nothing stood out it's probably for the best because I came to purchase something found it easily and made my purchase and I'm done. "


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that your ordering experience was hassle-free and easy. We appreciate your business and look forward to serving you again in the future. https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-28

Excellent service, great product

"The customer service was excellent: a bundle didn't reflect the expected discount, and the CSR figured out why and got it corrected. The Thunderbolt Go dock is exactly as described and also what I needed."

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Rep reply posted 2024-07-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your 5-star review! We are thrilled to hear that you had an excellent experience with our customer service team and that you are happy with your Thunderbolt Go dock. We appreciate your feedback and are grateful for your support.”


Verified
5/5

2024-07-28

Hey these guys are pros

"And have always been there for me!"


Rep reply posted 2024-07-29
A rep from MacSales.com, OWCAmanda, has responded:

“We're so thrilled to hear that you're satisfied with our service! Thank you for choosing MacSales.com.”