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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-07-28

Great Price

"Shopping experience was good.
But I have not received the computer yet - so can not speak about delivery or the product quite yet...
"


Rep reply posted 2024-07-29
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear you had a great shopping experience with us! Thank you for choosing MacSales.com for your computer purchase. We are working hard to get your order to you as soon as possible. We appreciate your patience and assure you that you will love your new product once it arrives!”


Verified
5/5

2024-07-28

Great experience

"Ultra quick shipping item came in perfect condition"

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Rep reply posted 2024-07-29
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the wonderful 5-star review! We are thrilled to hear that you had a great experience with us and that your item arrived quickly and in perfect condition. We truly appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-07-28

Great products with amazing quality

"Everything was above my expectations from shipping to the condition of the MacBook I purchased. I won’t hesitate to buy from them in the future "

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Rep reply posted 2024-07-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you are happy with your purchase and that everything exceeded your expectations. We can't wait to have you back as a customer in the future. Enjoy your new MacBook!”


Verified
5/5

2024-07-28

Out with the old. In with the new

"easy to use and i always have a good experience"


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a great experience with our products! Thank you for choosing OWC for your technology needs. We appreciate your feedback and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-28

woot woot

"nice to find a old Mac to fix my Mother later 2014 "


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the fantastic 5-star review! We're thrilled that you were able to find the perfect Mac to fix up for your Mother. We appreciate your support and hope to serve you again soon. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-27

Thank you for bringing sanity to the madness

"Great device for a great price, thank you"


Rep reply posted 2024-07-29
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you had such a positive experience with us! Thank you for your kind words and for choosing MacSales.com for your tech needs. We appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-07-27

Always great tech support and customer service

"I've had great luck with all my external drives from OWC."


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your positive feedback! We are thrilled to hear that you've had great experiences with our tech support and customer service, as well as with your OWC external drives. We truly appreciate your support and loyalty. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2024-07-27

Check out was rough

"Messed up entering my CC number first time and eventually had to back out of the page after many failed attempts with the correct CC number for it to to work. Somehow wouldn’t take it. Had to refresh page it to finally work."


Rep reply posted 2024-07-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We will pass this information along regarding our checkout and credit card input system. Thank you for letting us know. ”


Verified
2/5

2024-07-27

The sales person was supposed to credit me for the delivery cost . Still waiting

"I’m not so satisfied this time "

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Rep reply posted 2024-07-29
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. Upon reviewing your order, we found that no shipping fee was charged initially, which is why no credit return has been issued for shipping. We will have someone reach out to you shortly with a copy of your sales invoice reflecting this. If you have any further questions or need additional assistance, please let us know. https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-27

Thunderbolt 3 Dock

"The OWC dock worked great for me and gave me the charging power and ports I needed for my MacBook Pro. "

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Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that the OWC Thunderbolt 3 Dock worked great for you and met your charging and port needs for your MacBook Pro! Thank you for taking the time to share your positive experience with us. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-27

Battery replacement for Macbook (white mid-2010)

"Reasonable price and easy interface for purchasing."


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a positive experience with our battery replacement for your MacBook! Thank you for choosing OWC for your tech needs. We truly appreciate your feedback and support. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-11

I/m a long-timer

"Thank you for working with me and Paypal's Pay Later Plan!"


Rep reply posted 2024-07-11
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you are a long-time customer and had a great experience using the PayPal Pay Later Plan! Thank you for your continued support and for choosing MacSales.com.”


Verified
5/5

2024-07-27

Great Company & Products

"I bought a OWC Mercury Pro DVD Burner/Reader. It is a very well made product. I have bought from this company before & will do so again. Highly recommend them!"

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Rep reply posted 2024-07-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your glowing review! We are thrilled to hear that you are happy with your OWC Mercury Pro DVD Burner/Reader. We truly appreciate your continued support and recommendation. Looking forward to serving you again in the future!”


Verified
1/5

2024-07-27

Am still waiting

"Ordered memory 4 weeks ago. Still not shipped. paid for but not shipped."


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your feedback with us. Based on the order number provided in your review, it looks like your order was delivered on July 25th. If you have not received it, please reach out to our support team and they will be happy to assist.
https://eshop.macsales.com/Service/”


Verified
3/5

2024-07-27

You have a clunky website

"A more thorough search is desired"


Rep reply posted 2024-07-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback. We apologize for any inconvenience you experienced while using our website. We will take your comments into consideration as we continue to improve our user experience. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”