"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I had good luck with tech advice on your chat option but then when I went to change my shipping address, I had to try a number of times. So the change of shipping address does not seem to be as clear a process as it should be.
"
"Would order from them again "
“We are thrilled to hear about your positive experience! Thank you for the 5/5 star review and for choosing MacSales.com. We look forward to serving you again in the future!”
"It was really easy to find my battery replacement and place the order via paypal."
“Thank you for the awesome review! We're thrilled to hear that you had a smooth shopping experience with us. Enjoy your new battery replacement! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Simple hope I will not be disappointed if the item is very good will order more expensive item"
“Thank you so much for your 5-star review! We're thrilled to hear that you are happy with your purchase. We can't wait to assist you with your future orders, and we hope to continue exceeding your expectations!”
"Great Products and fast checkout."
“Thank you so much for the amazing review! We're thrilled to hear that you had a fantastic shopping experience with us. We appreciate your support and look forward to serving you again in the future!”
"Wanted to add an SSD to my Ministack STX. Great guidance from sales chat service to get the most suitable drive for me and quick delivery to my mailbox. Thanks"
“That's fantastic to hear! We're thrilled that we could assist you in finding the perfect SSD for your Ministack STX. Thank you for choosing MacSales.com, and we look forward to helping you with any future tech needs you may have.”
"I was having a difficult time placing my order because my old billing address was on my account from an order a few years ago. There was some kind of problem on your website, so I was unable to update the billing address. Finally, I decided to forget about updating the billing address and just paid with PayPal."
“Thank you for your feedback. We apologize for the difficulty you encountered while trying to update your billing address. We appreciate your patience and are grateful that you used PayPal to complete your order. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"finding me model number was easy thanks to your instructions
also the inclusion of tools was the deal breaker"
“We are thrilled to hear about your positive experience with us! It's fantastic to know that our instructions made finding your model number easy and that the included tools were a game-changer for you. Thank you for choosing MacSales.com!”
"OTC has been a go to source over the years & has always been honest, dependable & provided quality customer service, which is why I'm back again."
“We are so excited to hear that you have been a loyal customer over the years and continue to trust us for your tech needs. Thank you for your kind words and for choosing MacSales.com again!”
"Great online chat support. Thanks Art D."
“We're thrilled to hear that you had a great experience with our online chat support team, especially with Art! Thank you for taking the time to share your positive feedback with us. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I haven’t received the product yet so can’t know if it is satisfactory or not! "
“Thank you for your review! We're thrilled that you chose to shop with us. We hope that when your product arrives, it exceeds your expectations. Thank you for your support! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"OWC is the only place I could find a dock that handled mini-display port, usb-C, and usb-A. I now have 2 monitors, an audio interface, a track controller, 2 midi keyboards and an external drive all going through it. Purchase was easy, delivery was fast."
“We are thrilled to hear that you are enjoying your Thunderbolt dock and that it is accommodating all your devices seamlessly! Thank you for choosing MacSales.com for your tech needs, and we appreciate your positive feedback. Enjoy your setup and feel free to reach out if you need any further assistance.”
"The information on some products is not clear or is incomplete, especially on compatibility issues. I read several reviews on Amazon about problems with some products. I hope I don't have that luck."
“Thank you for your feedback! We appreciate your input and will strive to provide clearer information on our products to prevent any potential compatibility issues. We hope that your experience with us is a positive one, and we are here to assist you every step of the way. Thank you for choosing MacSales.com!”
"The experience with your business was wonderful"
“We are thrilled to hear that you had a wonderful experience with our business! Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Options are good and OWL provides exactly that!"
“Thank you so much for the awesome 5/5 star review! We're thrilled that you find our options to be "Mucho Kool" and that our OWC products meet your needs perfectly! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you for the feedback. We are sorry to hear that you were having issues changing the shipping address on an order. Since you purchased with PayPal we are not able to change that address as PayPal supplies that information. If your address is incorrect in the PayPal app you would need to change it there before the order is placed. If you just need to ship to a different address than what is on your PayPal account you would need to use another form of payment. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”