"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I went online looking for a video on upgrading my memory. The video recommended using OWC. When I had the option of using Chat I was skeptical, at best. but the support person was incredibly thorough. "Maria T." you did an AWESOME job."
"Very good experience with you"
“We are thrilled to hear that you had such a positive experience with us! Thank you for taking the time to leave a review. Your feedback is greatly appreciated. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"The shipping address verification/suggestion made a recommendation, but I could not select it and save/update. Doing so just looped. Wound up creating a new shipping address and deleting the old. NBD. Just wanted to let you know."
“Thank you for your valuable feedback! We appreciate you bringing this to our attention. We are constantly working to improve our systems for a better shopping experience. Feel free to reach out if you have any further suggestions or concerns.”
"Would like to know about battery status what is best and minimum?"
“Thank you for your question! We recommend checking the product manual or contacting our support team directly for more information on the best and minimum battery status for your specific device. We appreciate your interest in our products!”
"An easy transaction, now just awaiting delivery."
“We're thrilled to hear that your shopping experience with us was effortless! Thank you for choosing OWC. We can't wait for you to receive your order! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"good description of product and help me make the decision to buy"
“We're thrilled to hear that our product description helped you make a decision! Thank you for choosing MacSales.com for your purchase. We appreciate your support and hope you enjoy your new product.”
"My external SSD unit was exactly as described."
“We're thrilled to hear that your external SSD unit arrived as described and that you had a fast and easy shopping experience with us! Thank you for choosing MacSales.com for your tech needs.”
"Found a great deal on a MacBook Pro"
“Thank you so much for leaving this amazing review! We're thrilled to hear that you found a great deal on a MacBook Pro through us! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"From the purchase of the iMac to the double-checking of our payment method and the friendliness of our actual customer service contact, Lucy, we very much enjoyed the customer experience. It's rare to enjoy such a seamless process of customization, ordering, and fulfillment. We will be purchasing from them again!
"
“Thank you so much for your incredible feedback! We're thrilled to hear that you had such a positive experience with us, from start to finish. It means the world to us that you found our process seamless and enjoyable. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Easy to use site. Received the item early. Works as advertised!"
“Thank you so much for the amazing review on our Envoy Pro external HD! We are thrilled to hear that you found our website easy to use, received your item early, and that it works as advertised. We appreciate your feedback and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Easy to navigate and Locatel the stuff You need."
“Thank you so much for the amazing 5-star review! We're thrilled to hear that you found our website organized and easy to navigate. Your feedback means the world to us!”
"Warehouse staff filled my order and added a second purchase
Exterior signage at Rangeview needs to improve. "
“Thank you so much for your 5-star review! We're thrilled to hear that our warehouse staff was able to assist you efficiently. Your feedback about the exterior signage is greatly appreciated, and we will work on improving it to better serve our customers. Thank you for choosing MacSales.com!”
"Very easy online shopping experience. "
“We are thrilled to hear that you had such a positive experience shopping with us! Thank you for taking the time to share your feedback. Enjoy your new iPad and let us know if you need any further assistance.”
"nice video links and explanations"
“Thank you so much for the amazing 5-star review! We are thrilled to hear that you are a long-time user and appreciate the video links and explanations. Your support means the world to us!”
"I wanted to love this upgrade for my iMac 27” but can’t get the drive initialized after doing everything that was suggested."
“I'm sorry to hear that you're experiencing difficulties with your upgrade. We understand how frustrating it can be when things don't go as planned. Please reach out to our customer support team for assistance with getting the drive initialized on your iMac 27". We're here to help troubleshoot and find a solution that works for you.”
A rep from MacSales.com, OWC-Celeste, has responded:
“We are thrilled to hear about your fantastic experience with Maria T.! We truly appreciate your kind words and are grateful for your support. Thank you for choosing MacSales.com for your memory upgrade needs. We look forward to assisting you with any future tech upgrades you might have!”