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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-07-20

Return customer

"OWC is a go to place to take care of my 10 Macintosh machines"


Rep reply posted 2024-07-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your continued support and loyalty! We truly appreciate your business and are thrilled to hear that we are your go-to place for your Macintosh machines. We look forward to serving you again in the future!”


Verified
5/5

2024-07-20

Everything Arrived - Everything Works

"I ordered an older Mac to help with some iPads, older iPhones, etc. I also teach computer science and had Mac's in the past. But needed to have one available to me to help students. I also ordered a wireless mouse and keyboard. All work perfectly!"

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Rep reply posted 2024-07-22
A rep from MacSales.com, OWCAmanda, has responded:

“That's fantastic news! We're thrilled to hear that everything arrived and is working perfectly for you. Thank you so much for choosing MacSales.com for your tech needs. We're honored to be able to support you in your work as a computer science teacher and with your Apple devices. Enjoy your new setup and feel free to reach out if you need anything else in the future.”


Verified
5/5

2024-07-20

"2/3 off price can’t be ignored as much as I tried"


Rep reply posted 2024-07-22
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you are so pleased with the amazing deal you found on our site! Thank you for taking the time to share your positive experience with us. Happy shopping!”


Verified
5/5

2024-07-20

Nice prod

"Easy transaction. Info was given of the extact product required. "


Rep reply posted 2024-07-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the 5-star review! We're thrilled to hear that you found the product you needed and that the transaction was smooth. We truly appreciate your support and hope to assist you again in the future.”


Verified
5/5

2024-07-20

Happy

" ...................................................................................................................... "


Verified
5/5

2024-07-19

ITS ALL ABOUT THE OWC

"Done done done with Cal Digit.....who? We are all OWC house now. "


Rep reply posted 2024-07-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for choosing OWC products! We're thrilled to hear that you've had such a positive experience with our products. Welcome to the OWC family!”


Verified
5/5

2024-07-19

Usual great products

"Have several of your products .. Duel with hub ,,, 4 bay ( not thunderbolt ) "


Rep reply posted 2024-07-19
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the amazing feedback! We're thrilled to hear that you're enjoying our products and that you have several in your collection. It's customers like you who make us strive to deliver the best quality products.”


Verified
5/5

2024-07-19

Mac Parts

"My old backup drive has failed and I need a replacement. I expect this solid state drive to work perfectly as my backup drive."


Verified
5/5

2024-05-22

OWC always backs their products

"I’ve purchased batteries, SSDs, special purpose hardware, and so on from OWC for decades. Their products are top notch and their batteries are safe. Nobody wants a house fire. If things go wrong they stand by their product. "


Rep reply posted 2024-05-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you have been a loyal customer for decades and that you trust our products to consistently meet your needs. Your safety and satisfaction are our top priorities, and we appreciate your recognition of our commitment to standing by our products. We look forward to serving you for many more years to come!”


Verified
4/5

2024-07-19

good experience

"grateful - thankful that product was easy to work with and instructions clear and easy to understand"

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Rep reply posted 2024-07-19
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear about your positive experience with our product! Thank you for your kind words and for choosing MacSales.com. We appreciate your feedback!”


Verified
5/5

2024-07-18

Got what I want and need at the right price

"Fast and easy I don’t buy a lot but enjoy you sales. Thank You"


Rep reply posted 2024-07-19
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for at a great price. We appreciate your support and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-18

Extremely smooth online transaction

"Been a customer of Macsales for longer than I can remember, maybe 25 years. Thanks for the great products and live human customer support!"


Rep reply posted 2024-07-19
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear about your positive experience with us for the past 25 years! Thank you so much for your continued support and for taking the time to share your feedback. We truly appreciate it! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2024-07-18

Catchy title

"Um I guess it was ok I wasted an hour shouting out bad bad words trying to figure out how to register took forever to learn that I have to buy something first. You guys need to fix that it's kinda **** backwards ya know."


Rep reply posted 2024-07-19
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback. I’m sorry to hear about the frustration you experienced with the registration process. We appreciate your input and will work on improving the user experience. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-07-18

"My query was answered with the specific information I needed to replace a piece of software. No complaints at all."


Rep reply posted 2024-07-18
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that we were able to provide you with the specific information you needed! Thank you for choosing MacSales.com for your software needs.”


Verified
5/5

2024-07-18

Great

"Where to begin? First I called 3 different times before I placed my order. Every person I spoke with was very friendly, polite, and knowledgeable. After I got my parts and replaced them, I ran in to an issue with that the internet couldn’t help me with. Tech support was very helpful when I called. They led me in the right direction and were very patient with solving the problem. I’m very thankful for choosing you guys and if I ever have to do it again you’ll be hearing from me. "

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Pricing of products and services
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Rep reply posted 2024-07-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing feedback! We're delighted to hear that our team provided you with excellent service and support throughout your experience. We're thrilled that we could help you with your tech issue and get you back up and running smoothly. We truly appreciate your business and look forward to assisting you again in the future.”