"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I always use your service.Good job"
"I had recently started a new college course two months ago. My Apple laptop crashed, and nothing could revive it. A friend introduced me to OWC, and I bought a reasonably priced laptop, which allows me to finish my course and qualifications!
I could not have afforded a brand new Mac at that time, and OWC saved my life. It arrived packed properly, and in great shape. I couldn’t say more good things about OWC "
“We are thrilled to hear that we could help you get back on track with your college course! Thank you for choosing OWC, and we are grateful for your positive feedback. We are dedicated to providing high-quality products and exceptional service to our customers. We wish you all the best with your qualifications!”
"took about 5 total minutes to find and order the RAM I needed."
“We are thrilled to hear that you had such a quick and seamless experience finding and ordering the RAM you needed! Thank you for choosing MacSales.com for your upgrade. We look forward to assisting you with any future tech needs.”
"Goods as described, delivered in a timely manner."
“Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with us and that your order arrived as expected. We truly appreciate your feedback and look forward to serving you again in the future.”
"I called your company this a.m. and was connected with Jeff. I was searching to add two 4 GB RAM for installation in my 27" iMac (Late 2013). Jeff was tremendous help. He's knowledgeable and reassuring. Thanks, Jeff! "
“Thank you so much for the fantastic review! We're thrilled to hear that Jeff was able to assist you with your RAM upgrade for your iMac. We'll make sure to pass along your kind words to Jeff. Enjoy your upgraded device!”
"I didn't expect anything less from OWC. Thank you for the reliable sales and shipping!"
“We are thrilled to hear about your seamless transaction and fast delivery experience with OWC! Thank you for your kind words and for choosing MacSales.com. We appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I don't know what to say. God just revealed OWC to me and the rest is history I guess."
“Thank you so much for the amazing review! We are thrilled to have been a heavenly revelation to you. We greatly appreciate your support and look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"This iMac will replace one that I have had since 2012! It's time! :)"
“That's fantastic to hear! We're thrilled that you're enjoying your new iMac and we can't wait to hear all the amazing music you'll create with it. Thank you for choosing MacSales.com!”
"good prices and good mac products"
“Thank you so much for the amazing review! We're thrilled to hear that you are happy with our products and prices. We appreciate your support and hope to continue exceeding your expectations in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I ordered a memory upgrade for my Apple. Ordering was easy and the memory arrived on time, and works great."
“We're thrilled to hear that you had a positive experience with us! Thank you for choosing MacSales.com for your memory upgrade. We're delighted that everything went smoothly and that your new memory is working great. Enjoy the improved performance!”
"Smooth and blew away Prime Day sale prices.... Thanks OWC!"
“Thank you so much for your amazing review! We're thrilled to hear that you've been a Mac fan since the 1980s and that you found our prices to be even better than Prime Day. We truly appreciate your support and are grateful for your business. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Again I started at the Apple Store, then looked at Best Buy then Amazon refurbished, and ended up here.
I can’t afford new and the other options don’t allow for any customization. They don’t have support and the descriptions don’t truly explain in detail what you’re getting.
OWC - is always the best price for the same machine or better."
“Thank you so much for your amazing feedback! We are thrilled to hear that you found exactly what you were looking for with us at MacSales.com. We pride ourselves on offering top-notch products at the best prices, and we're grateful for your support. Thank you for choosing us for your tech needs!”
"When attempting to return an item that was not working as intended (nor did the replacement), Ray E. refused to upgrade my concerns to a supervisor or manager as their policy was "set in stone." No policy is set in stone, as there are always exceptions, especially when it's the right thing to do for customer service. Even if a supervisor had agreed with Ray's decision, it is not the job of a "technical experience" employee to refuse a customer's request to escalate a concern to management. As this behavior is a reflection of OWC, whether true or not, I will not be conducting any future business with OWC."
“Thank you for your feedback. We apologize for any inconvenience caused by your experience with our representative. We are committed to improving our service and will be reviewing all correspondence with our team. We acknowledge that you should have had the opportunity to speak with a leadership member when requested, regardless of the outcome. A member of our team will be in touch with you soon to assist in resolving this matter.
We want to thank you for communicating this concern to us and for working with our representative to get this resolved. If there is anything else that we can do to improve your review please let us know. ”
"I was unable to install until over a week after received, but worked like a charm to increase my old iBook memory to max. It's a standby, but used for occasional applications and I had a lot of messages about not enough memory and some glitchy music streaming. This should really make those messages less frequent or epossibly eliminate them. Thank you, it was easy to add, after research and seeing adding one Gigabyte was a snap."
“Thank you so much for the amazing 5-star review! We're thrilled to hear that our memory upgrade worked like a charm for your iBook and will help improve its performance. We're glad the installation was easy for you and that you found the process simple after doing some research. Enjoy your upgraded iBook!”
"Always quality merchandise and great service"
“We're thrilled to hear that you had such a positive experience with us! Thank you for your kind words and for choosing MacSales.com for your tech needs. We appreciate your support.”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for your kind words and continued support! We're thrilled to hear that you're happy with our service. We truly appreciate your loyalty and look forward to serving you again in the future.”