ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.97/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.26/5
Customer service:
3.94/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-06-06

"just ordered. Would be happy to review after I receive the product"


Rep reply posted 2024-06-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your order! We can't wait for you to try out your new product and we're excited to hear what you think once it arrives. Enjoy!”


Verified
5/5

2024-06-06

Much needed upgrade!

"Finding reliable parts is already hard enough. But, to find those in older parts is hard even tougher. Definitely not the case here! You get an amazing reliable product at a great price. I definitely will be shopping her to upgrade the rest of my older Mac mini. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-06-06
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a great experience with us! Thank you for choosing OWC for your Mac mini upgrade needs. We appreciate your kind words and look forward to assisting you with any future upgrades you may need. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-06

Very Pleased

"Computer arrived on time in perfect condition. I love the I’d touch feature, the display is impressive and the speakers are good. The headphone jack is very convenient. I got a 2021 model with M1 chip. And it is a power house"


Rep reply posted 2024-06-06
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you're loving your new computer! The M1 chip truly is a powerhouse, and we're glad to hear that the display, speakers, and headphone jack are meeting your expectations. Thank you for choosing MacSales.com for your purchase!”


Verified
5/5

2024-06-05

I purchased an SSD enclosure. it appears to be more about usb than thunderbolt;

"I am a Mac user interested in quality. The enclosure has the quality but I'm not sure about the thunderbolt compatibility
will check it again tonight.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-06-06
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your 5-star review! We really appreciate your feedback. We're thrilled to hear that you're happy with the quality of the SSD enclosure. If you have any questions or need assistance with Thunderbolt compatibility, feel free to reach out to us. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-05

A+

"Products are always great!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-06-06
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you are enjoying our products and that you consistently have a positive experience with us! Thank you for taking the time to leave such a wonderful review. Your support means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-05

Looks Good so far!! Good price and info

"So, I will see how it all works out, but so far, an outstanding experience!!
I'll see how the memory all plays out, before committing too much time to
this review. So far, so Great!
"


Rep reply posted 2024-06-05
A rep from MacSales.com, OWCAmanda, has responded:

“We are so thrilled to hear about your outstanding experience so far! Thank you for choosing MacSales.com for your memory needs. We appreciate your review and look forward to continuing to support you throughout your journey with us.”


Verified
5/5

2024-06-05

God is good!

"Customer service was bomb! Super helpful and gave me lots of options for my particular needs."


Rep reply posted 2024-06-05
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had such a positive experience with our customer service team! Thank you for choosing MacSales.com, and we look forward to assisting you with all your tech needs in the future.”


Verified
5/5

2024-06-05

Untangling the Tangled Web

"After too many changes of address in the last six years, my account info was thoroughly scrambled. Craig very patiently helped me work through the *many* steps required to erase incorrect data and update all that were needed."


Rep reply posted 2024-06-05
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear that Craig was able to help you untangle your account information and provide you with excellent customer service! Thank you for sharing your positive experience with us. Your satisfaction is our top priority, and we are grateful for your support! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-05

Great Experience

"I went on your website to search for upgrading memory. When I did my search I discovered all the options I had to choose from regarding my make and model. Once I made my selection it was easy to check out and order my parts. Then I looked at the video for the installation process. Once the memory arrived I followed the instructions and it was complete. I also like how your company buy back unused memory. So I’ll be following that process as well. Thank you for a great experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-06-05
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you had a great experience upgrading your memory with us. It's fantastic to know that you found our website user-friendly and that our installation videos were helpful. We're excited that you'll be taking advantage of our memory buyback program too. Thank you for choosing us for your upgrade needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-05

MacBook Pro Battery

"Ordered the replacement battery kit for my 2016 MacBook Pro from MacSales.com. I'm an engineer, and also a fabricator/custom car builder. I gotta say, this was a great kit, complete and detailed in its scope. It came with absolutely everything you'd need, and included absolutely crystal clear video directions on the entire process that made it a breeze. I would highly recommend this vendor if you're in need of something for your Mac. Fixed my issues in less than an hour of easy work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-06-05
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear about your positive experience with our MacBook Pro replacement battery kit! Thank you so much for your detailed feedback and for recommending us. We're so glad we could provide you with everything you needed to easily fix your MacBook Pro. Our team is always here to help, so don't hesitate to reach out if you have any more tech needs in the future.”


Verified
5/5

2024-06-05

Easy and effi

"I have been buying their products and have never been disappointed. "


Rep reply posted 2024-06-05
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your kind words! We're thrilled to hear that you are a satisfied customer and that you find our products easy and efficient. We truly appreciate your continued support - it means the world to us!”


Verified
4/5

2024-06-05

Memory really added to my imac

"Bought two memory chips and ended up buying two more because the chips for the imac must all match. That would have been helpful to know when I bought the first two.
Other than that, the delivery was slow even though I paid more for a speedier one. This time I am just going with the USPO delivery.
"


Rep reply posted 2024-06-05
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback! We're thrilled to hear that the memory chips added to your iMac's performance. We appreciate your suggestion about ensuring matching chips and will certainly explore ways to make this information clearer for our customers. Thank you for choosing OWC and for your continued support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-04

Go With The Flow

"Such an easy website to use and make choices."


Rep reply posted 2024-06-05
A rep from MacSales.com, OWCAmanda, has responded:

“Fantastic to hear that you found our website user-friendly! We're thrilled that you had a smooth shopping experience with us. Thank you for choosing MacSales.com!”


Verified
5/5

2024-06-04

Love

"Beyond expectations. Amazing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-06-05
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you are loving your purchase from MacSales.com! Thank you for taking the time to share your experience with us. Your satisfaction is our top priority, and we are grateful for your kind words. Enjoy your amazing product! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
1/5

2024-06-04

Worst CS Ever!

"15% restocking fee and pay for return shipping on a defective used Mac Pro is ridiculous! Now I remember why I stopped buying sh*t from you guys years ago. Never again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-06-04
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that your machine is not working properly. Someone from our team has reached out to you and has not received a response. We would like to assist you with this issue please reach out to us at your earliest convenience. ”