ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
4/5

2024-04-08

such a hurry

"my Mac Pro 2013 has memory problems. Can't write a schedule using Excel. most finish before work. Last resort closing this memory upgrade but can't buy another computer and start all over. The process was fast and my internal drive upgrade I got 2 years or maybe 3 years ago was great."


Rep reply posted 2024-04-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your review! We're thrilled to hear that your internal drive upgrade from 2-3 years ago is still going strong. We're confident that a memory upgrade will help solve your current issues with Excel scheduling on your Mac Pro 2013. You won't need to buy a new computer, and we're here to help with the process every step of the way. We're grateful for your continued trust in us!”


Verified
5/5

2024-04-08

Great for Mac

"Received drive quickly, and it worked perfectly first time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the 5-star review! We are thrilled to hear that you received your drive quickly and that it worked perfectly on the first try with your Mac. Enjoy your new purchase!”


Verified
2/5

2024-04-08

ABSENT WARRANTY OR PAPERWORK

"NO PAPERWORK OR WARRANTY WAS ATTACHED TO THE PACKAGE.FELT ABANDONED AND THIS IS NOT A PROPER WAY TO TREAT A CUSTOMER
PAYING $2000 FOR AN APPARENTLY
NEW COMPUTER!!!
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-04-08
A rep from MacSales.com, OWC-Celeste, has responded:

“I'm sorry to hear about your experience. Please reach out to our customer support team with your order information so we can assist you with obtaining the necessary paperwork and warranty for your purchase. We value your satisfaction and want to address your concerns promptly. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
4/5

2024-04-08

easy

"order process was easy to complete"


Rep reply posted 2024-04-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your positive feedback! We're thrilled to hear that you found our order process easy to complete. Your satisfaction means everything to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-08

Quick and easy

"Great price and great products"


Rep reply posted 2024-04-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the fantastic review! We're thrilled to hear that you found the process quick and easy, and that you're happy with our prices and products. Your support means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-07

No problems! Like it

"Was easy to use ordering. Waiting to see if any issues and how Customer Service is...just saying!"


Rep reply posted 2024-04-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the 5-star review! We're thrilled to hear that your ordering experience was easy. If you ever need assistance, our Customer Service team is always ready to help. Thank you for choosing MacSales.com! https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-07

Great Experience!

"You guys always have what I need and make ordering a breeze"


Rep reply posted 2024-04-08
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had a great experience with us! Thank you for your kind words and for choosing MacSales.com for your tech needs. We look forward to serving you again in the future.”


Verified
5/5

2024-03-06

Excellent Item Purchased. Was Apple Original (OEM)

"Great Item. Thank you! Couldn't find anywhere else with such a great price. Thanks!"


Rep reply posted 2024-03-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We will pass along that suggestion for being able to create an account. We apologize for the inconvenience some of our processes created. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-07

I got my package with no problem. Thanks

"Everything was fine with the product I ordered, thsnks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-08
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you received your package without any issues! Thank you for sharing your positive experience with us. Enjoy your new product!”


Verified
5/5

2024-04-07

Excellent!

"Ordered a thunderbolt dock. Great price, shipped quickly. Macsales.com is my go-to shop for anything Mac-related. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the amazing feedback! We're thrilled to be your go-to shop for all things Mac-related. Enjoy your new Thunderbolt dock!”


Verified
5/5

2024-04-06

My Review

"My experience was very good and pleasant"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the fantastic review! We are thrilled to hear that you had a good and pleasant experience shopping with us. We truly appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-04-06

THEY GOT ME!

"I've been circling around like a buzzard...watching from the shadows, but once I went to the office and laid hands on the robots...I was instantly hooked! These OWC cats have high tech solutions for advanced content creation needs! Excited for my Thunderblade 8X to arrive, which is just the first of MANY 8K virtual production workflow enhancements we're fixin to make. Yeah I said fixin, what of it?!"


Rep reply posted 2024-04-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the fantastic review! We're thrilled to hear that you're excited about your Thunderblade 8X and can't wait to see all the amazing 8K virtual production projects you'll be working on. Don't hesitate to reach out if you have any questions or need further assistance. Happy creating!”


Verified
5/5

2024-04-06

Great

"Quality was good and shipping was on tome"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-08
A rep from MacSales.com, OWCAmanda, has responded:

“That's fantastic to hear! Thank you for choosing MacSales.com for your purchase. We're thrilled that you're happy with the quality of the product and our timely shipping. We appreciate your feedback and hope to serve you again in the future. Enjoy your new purchase!”


Verified
2/5

2024-04-06

Recertified Drive, NOT Indicated In Description

"I thought I found a good "One Time Buy" price on this drive. I don't remember anywhere in the description that the drive was Recertified! I only saw it on the invoice and stamped on the drive itself. I probably wouldn't have purchased it knowing this at the time. It appears to work, but I'm replacing an older, smaller drive because of it's age and capacity. As mainly a data drive, it doesn't give me a good feeling that my data will be safe over the long haul. Hate to have to back-up a back-up drive!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-08
A rep from MacSales.com, OWC-Celeste, has responded:

“We apologize for any confusion regarding the recertified status of the drive you purchased. We understand the importance of having clear and transparent information when making a purchase decision. If you have any concerns about the drive's longevity or data safety, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with your purchase. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-06

Another Great OWC Purchase

"As with all of my past purchases from OWC, this one was a great experience. The products were accurately described, fairly priced and promptly delivered. I will definitely to do business with them in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear about your positive experience with another OWC purchase. We truly appreciate your continued support and look forward to serving you again in the future.”