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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-04-03

Easy setup

"Great product that worked right away after installing the software. Almost like magic! Thank you."

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Rep reply posted 2024-04-03
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you had such a great experience with our product! It's always our goal to make the setup process as seamless as possible, and we're so glad to hear that it worked like magic for you. Thank you for choosing MacSales.com! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-02

1TB SSD with enclosure.

"Good price, reasonable shipping, good product."

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Rep reply posted 2024-04-02
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you're happy with your purchase! Thank you for taking the time to leave such a positive review. Enjoy your new 1TB SSD with enclosure! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-18

great CS

"Johnathon was exceptional!!!!!!"


Rep reply posted 2024-03-19
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear about your positive experience with our customer service team, especially with Johnathon! Thank you for taking the time to share your feedback, and we appreciate your support! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-02

The best place for aftermarket Mac solutions

"Very good experience so far with OWC. "


Rep reply posted 2024-04-02
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a fantastic experience with us! Thank you for choosing OWC as your go-to destination for aftermarket Mac solutions. We appreciate your support and look forward to continuing to provide you with excellent products and service. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-08-16

Orderless Order Resolved

"7 items ordered. Saw the charges were applied to my credit card & checked MacSales for an order number on 4/1 - no order number listed for 3/31. Too late to call MacSales, but I received an email stating I’d left items in my cart and a link back to the cart. The email did not include all the items I had ordered and opening the link to the cart reference - it was empty.
This is the second time in 2 months that I have had an order screwup, up to these recent order debacles, I have excellent service & results from all contacts with OWC.
The main reason that I am venting . . . . .

Wait a minute! Door bell rings & I see the UPS truck leaving -
Could it be?
YES!! a blue stripe OWC taped box is at my door!!!
It is the order with no order number, Michael (in NJ) must have worked a miracle in followup from our discussion of this AM.

Thanks Michael & Thanks to the OWC team!!

Larry - I think you should buy pizza for all - & no this isn’t an April Fool followup like you pulled off a couple of years ago.

all's well - thanks - j.s.

p.s. started this rant with 2 stars - I am revising to 5 stars!!!!!

"


Rep reply posted 2023-08-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We will be sure to let Rob know what a great job they did in assisting you and answering your questions. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-02

Easy to check out and configure

"Love this site. I can configure PCs on the fly and easy to check out and great deals!! "


Rep reply posted 2024-04-02
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you had a fantastic experience configuring your PC on our site. We appreciate your support and are grateful for your kind words. Happy computing! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-04-02

good store to by SSDs

"Good overview on available SSD kits."


Rep reply posted 2024-04-02
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your positive feedback! We're thrilled to hear that you had a good shopping experience with us and found our SSD kits overview helpful. Let us know if you need any assistance in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-02

Quick and Easy

"Easy to navigate through website to pick the perfect item and then quickly go to check-out to finish the purchase."


Rep reply posted 2024-04-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you had such a seamless shopping experience with us. Your satisfaction is our top priority, and we're so grateful for your support. Happy shopping!”


Verified
5/5

2024-04-02

See RAM, Order RAM, Buy RAM, Receive RAM, Install RAM

"That is the summary of my experience. The company did as they said, shipped the product and I have since installed the RAM and it is working well. Now I have 32GB of RAM in my computer, ready for my 4k video editing and more. It works so well with the already installed RAM. I had 2 8GB rams with 2 slots left and so that was what I ordered from them and I am very happy."

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Rep reply posted 2024-04-02
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear about your positive experience with purchasing and installing our RAM! It's fantastic that you now have 32GB of RAM in your computer, ready to handle all your 4k video editing needs. Thank you for choosing MacSales.com for your upgrade - enjoy your improved performance!”


Verified
5/5

2024-04-02

Excellent as always....

"Product exactly as described and setup instructions included. "

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Rep reply posted 2024-04-02
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you're happy with your purchase and that everything was exactly as described. If you ever need any help or have any questions in the future, please don't hesitate to reach out. Enjoy your new product! https://eshop.macsales.com/Service/”


Verified
4/5

2024-04-02

Still waiting fordelivery

"Sale price was good, so no issue of waiting for delivery. "

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Rep reply posted 2024-04-02
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for choosing MacSales.com! We're thrilled to hear that you found a great deal with us. We appreciate your patience as we work on getting your order to you. Thank you for taking the time to leave a review! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-02

Great service / Great Products

"Love the new keyboard. OWC is an excellent resource!"

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Rep reply posted 2024-04-02
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you are loving your new keyboard! Thank you for choosing MacSales.com as your go-to resource for excellent products and service. We truly appreciate your support and hope to continue exceeding your expectations in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-02

Easy Purchase with No Hesitation

"I'd been looking to buy a used 2013 Mac Pro for some time. I'd haunted the auction sites looking for one at a price I felt comfortable with, but the auctions would get out of my reach, and there was also the hesitation as to whether the Mac would arrive in working condition or would be cosmetically pleasing. I started watching the prices at Other World Computing, and they were, in many cases, lower than what I was seeing on the auction sites. When the price dropped to a number I was happy with, I jumped on it. The Mac Pro arrived quickly and in very protective packaging. It works as expected, and I am very pleased with the purchase. "

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Rep reply posted 2024-04-02
A rep from MacSales.com, OWC_Michael , has responded:

“We are so thrilled that you had an easy and successful purchase with us! Thank you for giving us the opportunity to provide you with a great deal on your 2013 Mac Pro. We are delighted that it arrived quickly and in fantastic condition. Enjoy your new Mac Pro! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-04-02

Confused by Hawaii addresses

"Whatever system is used to verify addresses, it does not understand with of mine in Hawaii. I had to override and say "Just do it like I said!" But in reality, I didn't yell."


Rep reply posted 2024-04-02
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback! We're glad you were able to successfully place your order despite the address issue. We appreciate your patience and understanding, and we're grateful for your support. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-02

The Best

"Great company..used them for many years..always awesome. "


Rep reply posted 2024-04-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your continued support! We are thrilled to hear that you have had such a positive experience with us over the years. Your satisfaction is our top priority, and we look forward to serving you for many more years to come!”